Customer Ratings & Reviews

These are by far the best earbuds I've owned. They are more comfortable than the previous generation, charge extremely quickly, don't have the issues with turning on while in the case and messing up pther bluetooth connections, and have superb audio quality. I use them primarily for the gym but they also function well for cell conversations. The only complaint I have is that they're useless for conversations in windy environments, but I've yet to find any earbuds by any manufacturer that perform well in wind. 10/10 would recommend to anyone in the market.

So, I used to use the bose quietcomfort ii's, and my biggest gripe with those was that they would just not stay in the ear due to not sealing no matter what I tried, and could never take advantage of the noise canceling because of that. Sonys fit perfectly, have better battery life, and to me, the passthrough for voice is much better. If you are between both headsets, neither will steer you wrong, unless youre having fitment issues, in which case, the sonys were better. Also i upgraded the foam eartips to silicone ones from amazon, and have been loving these so far

I have been using my power beats pros for years but finally decided to get something with active noise canceling for my samsung as my family all have iphones and love their ipods. The Sony XM4s are awesome and i will never go back to something without active noise canceling. I heard background rifs in my favorite songs that i had no idea were there before my XM4s! I listened to them for over 14 hours while traveling without ever having to recharge the case. Just put them in the case for 15 min or so a few times and they worked like a charm. Would definitely recommend these to anyone.

[Employee of bestbuy] Best earbuds with noise canceling and quality sound. Newer model came out but these are still great for the price. When you get them, be sure to changeout the earbud cones to fit your ears. The noise canceling won’t work as well and it will likely fall out of your ears if you don’t. Your booming bass or lower registering guitar and drum noises won’t be as strong as in your car but that’s just because of the speakers being miniaturized. The overall sound profile is still very good.

I clean houses for a living and these headphones have been the best while I listen to my podcasts and music. I have tried every headphone out there, and nothing to compares to these!!!! The listen time is even more than what it says online. I got the white/cream ones and I get so many compliments. They do NOT fall out like most out there. I bought a case for them and they hang on my purse and go everywhere with me. Talking on the phone is amazing. Amazing quality. Buy these!!!!!! Worth every penny

[Employee of bestbuy] The performance is great, but these didn't quite fit great in both ears. That's a me problem though. Every performance aspect of these was perfect. great sound and call quality.

These came out only a few months after I'd gotten their older brother, the over the ear WH-1000XM4. I was so impressed by those that I had to get the earbud version (I love the over ear but they do feel bulky after awhile, and I can't lie down on my side with them). I was worried because people were saying these were uncomfortable. I find these comfortable to wear all day at work. They can irritate a part of my ear sometimes, but I just wiggle them now and then to alleviate that. I also think that may be because I swapped the foam tips for larger silicone tips from my cheap earbuds. That being said, I've noticed no decrease in sound quality or noise cancelling from that. I do wish there was an even larger set of tips, or that the tips were more rounded (I have small ears but large ear canals, so the really round / deep ones fit best). But being able to swap them out is good. Noise cancelation is great. I work in an office right next to a major highway and it's super noisy. I cannot hear any of that anymore. Cars are gone. No AC sounds. People's open office Zoom calls fade (like the WH, voices and dog barks are harder to drown out). The only sound that seems to cut through is my fridge, since my living room and kitchen are basically one room. It's just loud. But the ANC is fantastic for ear buds. Sound quality is almost as good as the WH, and the app makes it easy to customize. I love having an EQ. Only wish there was a Mac version of the app because I'm on my MacBook all day. Definitely the best sound from any buds I've tried. They blow my AirPod Pros out of the water (I don't get the hype on the Pros—they sound terrible and tinny except for phone calls, they hurt my ears, and the ANC always turns off randomly and makes a horrible whooshing noise for me). As for phone calls, these do okay. Definitely loads better than the WH. But the AirPod Pros are still the best for phone calls / meetings of anything I've tried. But I didn't get these for meetings. I was debating between these and the Bose equivalent, but since I loved the WHs, I got these and I have no regrets!

Outstanding! Have had my fair share of headphones over the years performing cable services and Wildlife and Pest Control. Always in the field always on the go. Music is essential. This is the first headphone product I've ever utilized that has so many cool features I can't even list them but the auto voice prompt, the sound quality, even the design are top notch. And almost a year later they're still putting out updates for the firmware. You wont regret the purchase, I promise!

These earbuds are phenomenal. They connect extremely well and at the aesthetic is pleasing to the eyes. The original caps that go into the ear were too big but the great part is that included with your buy are also 2 other sizes, a medium and a small. Therefore you're able to choose which size correctly fits. Over the course of time unfortunately, I am noticing that the right side in-ear-headphone battery depletes faster than the left. I only get about 1 to 1.5 hours now. Even though this is the case, audio is still excellent and the experience while the ear bud is alive is great. I would recommend this ear phone because the audio quality is great nonetheless and still makes for an excellent choice.

I have Powerbeats pro, Sony wh-1000xm3, Sonywf-1000xm3, AirPods, Jabra 85t. These new wf-1000xm4s are the benchmark. Good battery life. Sound better than all but the over ear headphones. They sound amazing. Can have one earbud in either ear unlike the Jabra and others. The ambient pass through is much better than the previous xm3 earbuds. The noise cancellation has made a huge leap from previous gen. Have control over the buttons unlike the Powerbeats pro. Snug fit that isn't tiresome too my ears. I can sleep with these on much easier than my other ones. Case is now a much better size. Smaller than all the others I have. I used to bounce between the other earbuds. With these I probably won't ever wear the others except the Powerbeats Pro when I run.

after chatting with a few of the employees at my local store, they all agreed these are the best earbuds vs the airpod pros i was trying to replace. i love the sound and the noise cancellation is amazing, the shape and fit is just slightly uncomfortable for my ears.

I have really enjoyed these Sony earbuds over the past two years. I use them nearly every day. The sound and quality are great and compares well to the larger headset. The slim design and portability are what won me over. There was one tech issue, but Sony did great with the fix, and it isn't expected with newer units sold (from when I got mine in January of 2022). I'm glad to have made this purchase!

I bought these to replace AirPod Pro. I had a tough time with sound quality and fit with them. These are amazing. Sound quality and noise cancelling is unmatched. I use them on planes and lawnmowing and they block out all unwanted sound. The fit is great too with 3 earpad sizes. Batteries last a long time, longer than Airpods. I do miss the connectivity of Airpods to my apple devices, but the gains definitely outweigh that setback.

The sound quality is superb. Good base and vocal sounds.The only issue I have with them is that they arent a snug fit and can fell award wearing them.I wouldn't recommend wearing the running or going to the gym because they fall out.

These IEM's are big in size, not the best fit for my ears. They feel like the will fall out at any moment. You can feel them sticking out away from your ears. They also have big sound. If you get a good seal the sound if very full. Good bass that does not drown out the mids or highs. The noise cancelling is good, but not sold on the smart listening tech. It turns on and off at will and changes the sound of the music. I thought I disabled this feature but it still does it. The case is small and can charge wirelessly. Also the case hold the IEMs magnetically. The hinge on the case feels lose. I have the Jabra elite 65t and the Sony beat it in Sound and is a little better with the noise cancelling. But the fit and comfort is better with the 65t and I don't have the problem that I do with the smart listening tech.

I recently lost my Samsung galaxy buds pro so I bought the best of the best MX4. The sound quality is amazing as expected. The volume is not that loud even after setting up EQ in the software settings, but that's not what they're known for. The ANC is top teir compared to samsung buds pro and now the Bose quiteconfort that I'm using. Sadly, I had to return them because I am one of many who like this product, but the comfort is not there. In 30 minutes my ears get sore and hurt. I tried all tips and the issue remains. I read to use third party silicone tips, but sound quality will degrade slightly due to that, something I do not want to risk. Overall performance is amazing and software provides many customization features. Just know comfort might be a 50/50 for you.

Good sound. Comfortable in/on ear. I shake my head and they do not drop out. Still, there's no option for hooking it onto the upper ear or even hooking it to a glasses frame. Cannot go too far from my phone. If you really love bass, you will not feel the deep vibes.

I was looking for a new pair of ANC earphones, and was waiting for reviews to come out. When it did, it was everything i was looking for, great sound, great comfort, a bit pricey (but i dont mind paying more for a great product). I got them from Best Buy and had them home delivered. These are the best i have ever had! Why the 4 stars instead of 5? Its not perfect. There is a "wooshing" sound that only goes away when theres something playing, its weird. I hope an update will fix this. I use the middle sized buds and they fit great! I can wear them for hours with almost no pain, i can feel it a little afterna couple of hours, just a small adjustment and its good. I never had one fall out during activities and feels very secure. I tweaked the EQ to my liking, and it sounds awesome! I do highly recommend these!

I love these! The only thing I didn't like was the foam ear pieces, but I had some extra cheap gel ones that were pretty comfortable- and really I've always had trouble with ear pieces and I have a pretty small ear canal so that was the only reason it was uncomfortable. If you use the medium or large ear pieces comfortably that come with headphones then the included ones will be fine. As far as features, everything is amazing. The sound quality is great, the ANC is fantastic, and the battery life is more than adequate.

The sound quality for music is incredible. I just wish it "integrated" with iPhone a little better. The fit is great also. I purchased the AirPod Pros and returned them almost the next day, the fit was terrible. couldn't get them to stay in my ears. These stay in both ears with no problem. like i said just wish they were more iphone compatible.