Customer Ratings & Reviews

I have bought two XM4s in total and for good reason. The earbuds have good battery life, strong connections, great sound, and it has some good features with its app. Definitely worth the price as long as you take good care of them. Dont get me wrong though. They are strong. They have good water resistance and are built out of good and sturdy materials. I have droped them many times on accident on a variety of surfaces and even in water and they have been completely fine. I would definitely reccomend them.

I was looking for a new pair of ANC earphones, and was waiting for reviews to come out. When it did, it was everything i was looking for, great sound, great comfort, a bit pricey (but i dont mind paying more for a great product). I got them from Best Buy and had them home delivered. These are the best i have ever had! Why the 4 stars instead of 5? Its not perfect. There is a "wooshing" sound that only goes away when theres something playing, its weird. I hope an update will fix this. I use the middle sized buds and they fit great! I can wear them for hours with almost no pain, i can feel it a little afterna couple of hours, just a small adjustment and its good. I never had one fall out during activities and feels very secure. I tweaked the EQ to my liking, and it sounds awesome! I do highly recommend these!

Overall is being a great porduct so far in terms of spind quality.some people say is to big pero honestly you get used to it. The only con i fpund is the foam tips just get cracked over time i went through all 3 already

The sound quality for music is incredible. I just wish it "integrated" with iPhone a little better. The fit is great also. I purchased the AirPod Pros and returned them almost the next day, the fit was terrible. couldn't get them to stay in my ears. These stay in both ears with no problem. like i said just wish they were more iphone compatible.

I was excited when I decided to buy these for myself. To be honest, I didn’t want true wireless earphones, but everyone follows Apple, so I pretty much didn’t have a choice since I’m not a cans fan. it’s been several years since my klipsch r6bt headphones (please no not the neckbands the ones that sit on the back of your ears) had died, and I couldn’t buy another pair. I was looking up to buy a few. These are basic headphones that provided such a dynamic range on Bluetooth. Keep in mind no noise canceling, but were excellent at blocking out all the noise within the New York subway system. I will say these Sony headphones somewhat passed the test when it came to blocking off the noise. I can only speak for my experience, but I have to fight against Crying kids people who shout as their normal speaking voice, people who refuse to spend $20 on simple headphones for a $1200 phone and think they’re TikTok videos are something everyone wants to hear, last, but not least the noise Of public transportation. These did hold up OK in all of those factors. I just had to make sure they were inside of the air canal properly. As you crank up the volume, you lose the bass sound dynamics of the headphones. The quality drops drastically. It becomes mostly mids and highs with a little bit of distortion. This brings me to my next factor. Exercising the air canals can get warm, and sweat does happen. It happens quite a good amount, where I’m jogging, and the headphones are about to come out. It blocks out the grunts, the weight, slamming, and the annoying gym music. I know the new models are about to come out and I bought this when it first came out, but I hope the deal with the noise cancellation and the sound dynamics. I believe I paid $300 at a time. Having a smaller size and a way to clean the air tips would be a great plus. I hope a company goes back to the around the ear hooks With the string. I might be willing to try to beats worst case. Fast forward almost 2 years later pretty much today. I now have a problem where they headphones are fully charged, and within 10 minutes the right headphone Drops down to 10%. One time I was upset about this at the gym and I just pressed the touch sensor and it turned it back on kept playing for another five minutes then the power off phrase. I’m not the type of person that wants to or that looks to buy a new device every year at these Crazy prices. It seems harder to find anything that last near or over five years. As much as growing up, Sony was always a brand of high standards I still remember the wega plasma TVs. Oh recent LED or OLED TV at my doctors office has me always wanting to know the model number. I’m starting to question this Reputation since it can be a mixed bag. It’s a bit sad because I recently purchased an LG TV and it Was not up to standards. My next TV was going to be a Sony. While I still may go towards it, there will be a lot of skepticism of my own decision. Regarding the next model, I think I’m going to move towards Bose. Fail me once shame on you, fail me twice let’s not make this happen.

great sound and battery life. connecting to two sources is great but they sometimes get confused

Owned the previous model WF-1000xm3’s, which had long been the best earbuds I’ve ever used or owned. Until now. XM4’s are significantly more comfortable and 10% lighter, polyurethane-foam tips which fit and stay in your ears better than the older silicone, case looks and feels nearly HALF of the XM3’s case, which was one of only complaints about that model. The noise cancellation is somehow even BETTER than before. Serious, you can drown out the box-fan, the bustling of a store, absolutely erase everything around you, and hold the left-bud to quickly enable an ambient-focus mode where you can hear everything around you even better while pressing the bud/tap to keep enabled—great for when wanting to hear things around you when walking. Absolute best sound I’ve ever heard in premium buds to compliment the ANC. USB-C charges and also WIRELESS option baked onto the case itself. DSEE Extreme and Priority on Sound Quality over Stable Connection make these go beyond basic buds, and LDAC support if your device paired has the ability, for even higher-quality audio. The two things the AirPod Pro’s have over this— seamless multipoint integration in other Apple devices (WH-1000XM4 over ear headphones have ability to pair to two devices). These buds, the WF, so far cannot. A firmware update to hope for, for sure. That, and the AirPod Pro’s are much better in the mic department. The Sony’s aren’t atrocious or anything, maybe slightly muffled, but the Pro’s are just built for having a better mic function— stems are closer to your face, emphasis on calling/dictations with seamless coverage. If you can live without those two features being absolute S-Tier, you’re in turn getting the best sounding, heavier bass bringing, comfortable, world-blocking noise-canceling earbuds. They really are worth every penny.

These are the best earbuds Ive ever had by far. The insane noise cancellation combined with their very good sound makes for an epic combination. I bought these after my AirPod pros stopped working and have been extremely impressed. The noise cancellation is very good, the sound is amazing, and the battery life lasts forever. Only thing is it takes a while to figure out how to put them in your ear and have them be comfortable, but they are very comfortable once I figured it out.

I have no complaints about the earphones. I like the packaging and matte finish, simple but aesthetic. The sound quiality is good as well, but I wouldnt say the best. Life battery lasts long, and the fit is also very comfortable.

Wind is a little annoying, but overall sound quality has been great. The touch feature isnt the best for working out, overhead lifts by your ear can easily pause the music, but as an everyday pair of headphones its the best I've had.

Sound quality is excellent for ear buds. The sound profile can be easily adjusted through the app and the touch controls are fast and responsive. The noise cancelation and noise pass through work surprisingly good. They are probably the best all around earbuds as long as you don't mind the slightly large size. They are smaller than Bose but much bigger than Beats and similar. Nothing in the same price range will be even close to the sound quality. Bass is strong without muddying up the mids and highs.

The audio quality and battery life of the product are both of high quality. However, prolonged use may cause discomfort to the user.

Had them for a month now, and they work great don't have any issues with connectivity and the battery life is good. Only thing I do not like is that they dont fit that great in ear so I don't see myself running with theses on

There earbuds are a super solid choice for anyone who loves to hear all the details In their music. The bass can also go quite hard in these, not the highest I've ever had in earbuds but close. The good thing about this base though is that it is clear and sounds good, not just loud and clunky. These do however have the best noice cancelling out there! It's actually pretty nuts. They come with three different ends for different sized ear canals. Overall very good.

The sound quality and bass was really good i really like the noise cancellation but the only problem on this product i cant connect on my LG tv i tried many time my tv could not find the Bluetooth device on this device

Pros: Audio quality is fantastic. Plus the headphone app having an equalizer is very nice. Foam tips are comfortable, just make sure you pick the right size. Medium felt okay at first but hurt after a couple hours, but I switched to the small tips and it's been smooth sailing. Battery life is fantastic. The case being so small and providing so many more hours of battery is awesome. I really like having both USBC and wireless charging for the case. I personally really like the look of the earbuds as well. They look and feel very premium. Being able to use one earbud at a time if you want is a nice feature. Cons (the reasons why I didn't give 5 stars): The most annoying issue these have is sometimes the left earbud doesn't seem to wake up when audio starts playing. For example, I'll put them in my ears, they'll both announce their individual battery life remaining, and I'll start playing music but no sound comes out of the left earbud. The way to fix it is by pausing the music for 5-10 seconds and play it again and the left earbud will finally join in with some audio. If you are browsing Reddit and clicking on videos, this becomes EXTREMELY annoying because once audio stops playing they seem to go to sleep within a few seconds. So if you don't click from one video to the other fast enough, the left earbud won't play anything without doing the pause workaround. The quality of the mic during phone calls is not the best. I've been told that I sound very far away and if I don't speak quite loudly they struggle to hear me. Another weird issue that only happsn during phone calls is there is some strange feedback you hear when people are talking. It sounds like a sort of metallic sound that happens moreso when people say an "S" sound. It's very weird and happens sporatically, and can be quite loud and annoying sometimes. I thought this was a defect in mine so I went to my local Best Buy and returned them, the replacements had the same problem. I did this 2 more times...they all had the same issue. Sometimes it was in just the left or the right earbud, sometimes both, and the loudness was also different between all of them. I feel like the left earbud not playing audio can be fixed by a firmware update, but the mic quality and feedback issue might just be hardware problems that can't be helped. If the left earbud problem is fixed I might consider these 5 stars, because honestly I just want really high quality audio for music.

Great Build quality, comfortable, outstanding noise cancelling & great battery life. I had no idea these buds were this good! I had the Airpods Pro 2 and these sonys have better noise cancelling. High mids and lows are equal if not slightly better than apple. The sony app has a very functional equalizer as well as pre configured audio profiles. Thats only a few of cool features. Absolutely no regrets. As far as im concerned well worth the money.

Very good sound isolation, better than my Samsungs and Senheisers. The ear tips are probability the reason of this and are very comfortable. The ambient sound is also very good. Its not like other earphones that make all the spunds around you exponentially louder, just right. I also like how that it lets you ajust the EQ within the app (much recommended). The battery lasts very long and the case charges fast and the Bluetooth connection is seamless.

Buds are built good, design is cool and the feeling of the plastic is smooth. Bought these to replace ipod pros and between pros. Both had great features but lacked in many features. The sony bubs beat both of them style battery and functions. Only problem i have is the ear bud foams dont fit all the way. After a while it starts to get annoying to have them in. Battery life is on point and with charging to. I got to much to add for these buds

I really enjoyed the XM4 but I didn’t like that they stuck out so far and felt heavy. Switched them out for the smaller XM5s. The sound is great with both, the connection and battery is reliable and strong. ANC is top notch. The only complaint is the fit but I have super small ears.