Customer Ratings & Reviews
- Model:
- WF1000XM4/B
- SKU:
- 6462204
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Awesome earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds! Noise canceling feature is the best feature compared to other headphones I’ve used. The only thing I don’t like is when I’m in the gym, I need to readjust them from time to time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tinytim Great! We're glad that you are loving the noise canceling function and features of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Dope earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds quality is a chefs kiss thats all i can say. It doesn't fall out and the battery is a long time. I give it a strong 4 only because its cancels out the outside tooo good even when the music is off. Zero world problems...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChildishSadbino, Awesome! We're glad that you like the sound quality, noise canceling function, and battery life of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Amazing battery life and sound.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing battery life and great sound. Without using noise cancelling and such that I don't like anyways these will literally almost go almost a full 10 hour shift for me. I take them off at lunch anyways and put them in the case and they are still over 60% at that point. Heck, even if they were under 50% just having them in the case during lunch would give them enough juice to be almost full. I love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grawbad
Awesome! We're glad to hear you love the amazing sound quality and long battery life of your WF1000XM4. Nice to know it suits your needs and expectations. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during a conversation. Plus, you can get an 8-hour long battery with noise canceling, IPX4 water resistance, and easy wireless charging. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, sound quality is great, battery life is pretty solid. Only complaint I have it the mic quality when talking on the phone, sometimes it gets distorted and people cannot understand or hear what’s being said.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ssmiller, we're glad you like the sound quality and battery of our industry-leading noise canceling earbuds. We're sorry to hear that you have an issue with the mic of your SONY unit. Please follow this link to isolate the issue:
https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000239090.html?search=hear
Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality with support for 360 sound. the controls are responsive you'll find yourself wondering why you didn't pick them up sooner
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Suicra, we're glad you like the sound quality of our product. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones Sound is wonderful Would recommend
I would recommend this to a friend - Pros mentioned:Sound quality
The best by far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, the sound is amazing, like no other, I've tried like 5 different earbuds but the sound of these is by far the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaximoC, You've made an excellent choice! We're glad you like the amazing sound quality of your new Sony XM4 earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the Money, Active noise cancelling is amazing, fits well with the ear and there are 2 additional tips( Small and Large) and a cable to charge the case, Silver looks amazing in person and it's matte.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Francis, We're glad to hear you feel that the WF1000XM4 is worth its price! Good to know you appreciate the industry-leading noise cancelation, comfortable fit, additional eartips and charging cable, and overall design and color of your new headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam
- Pros mentioned:AncCons mentioned:Fit
Best noise canceling ear buds money can buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is un matched They are pretty big though and don’t fit in my ears as well as I would like but it’s different for everyone It has 2 apps that connect to it, it’s not really a bad thing but I thought that was strange
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dann, We're glad that you like the noise canceling function of your headphones. These comes in various sizes of earbuds. Please select the earbuds that best fit and wear them correctly for a comfortable listening experience. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these after losing my Airpod Pros, such an upgrade! Doesn't slip out of my ears and the sound is amazing as well as the noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Regimon, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect. I didn’t think the previous version could be beat ( with the exception of the size) but I was pleasantly surprised that is is the perfect size and the audio quality cannot be beat
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ardnaz, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great deal
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best in ear headphones I ever had, Bestbuy makes ot easy tu buy
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Good but not for me.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice product with good sound and noise cancelling. My problem with it is that it didn't fit my ears well and wouldn't stay in during workouts. Its not a knock on the product because everyone's ears are different.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PureBlue, while we are glad that you like the sound and noise canceling function, we regret that the headphones didn't fit well. Our WF100XM4 are supplied with different sizes of earbud tips so that you can achieve the maximum effects of the earbuds. In designing these headphones, we also consider the ear canals sizes as it varies from person to person, and can also vary in size from the left to the right sides. To keep the headphones from falling out and for comfortable listening experience, we recommend selecting the right size earbud tips and wearing the earbuds properly.
Reference: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000237901.html
Regards,
Erin
- Pros mentioned:Battery life, Sound quality
Good but not for me!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off! The Good- The fit was good,the sound was pretty good, the battery life was pretty good as well. The Not so Good- The sound! All tho it was good I wasn’t blown away by them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarvelousTech, We're glad that you like the fit, sound quality, and battery life. You can also fine-tune your music to suit your listening preference using the headphones connect app. Please ensure you have it downloaded.
We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
A must have, best noise canceling on the market
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality earbuds.These are fantastic,and have excellent noise cancellation,this is my 2 pairs.i would definitely recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigShaQ92, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected some heavy bass to these earbuds. They cost more than they are worth in my opinion. The are good overall if you want something that has good quality sounds. I use them in the sauna as well and they do well.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Puig, We regret to hear that the bass did not meet your expectations. We understand that not everyone likes deep bass and we appreciate your feedback. There is good news however!
Download the Headphones Connect app, and you can actually fine tune the sound of your XM4 to your liking. There is a built in EQ that you can customize to fine-tune your music.
Ref: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000241109.html
We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Should you need further assistance, please email us at socialsupport@am.sony.com.
Thank you for choosing Sony! Erin
- Pros mentioned:Battery life
Best headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone around never had a issue with them. Battery life is way better then most brands not to mention the sound damping
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelC, We're glad that you like the sound quality and battery life. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
High quality sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already owned the over the ear version of these earbuds, but bought these for better portability and am just as pleased with the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rachel, we're glad you like the sound quality of our industry-leading noise canceling headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise canceling. Like the ability to change the touch functions of the ear buds as well
I would recommend this to a friend - Pros mentioned:Sound quality
Sony Wh-100xm4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing, the sound quality is a lot better than other top of the line wireless earbuds, and the Sony connect app is convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oscar, We are glad that you like the sound quality of your Sony wireless noise canceling in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent