Customer Ratings & Reviews
- Model:
- WF1000XM4/B
- SKU:
- 6462204
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
These are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, the noise cancellation is great and the quality is very impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronaldo, we're glad you like the noise canceling feature of our product. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Nice Earbuds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds look and sound great with my Samsung phone.
I would recommend this to a friend - Pros mentioned:Sound quality
This is worth the money!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed gym earbuds that had noise canceling. My gym plays music EXTREMELY loud that I have to raise the volume super hype on my old gym earbuds. So loud that my iPhone gave me MULTIPLE warnings that I’ve been playin gym music too loud. So I had to find something that could drown out the music the gym plays. I watched plenty reviews for this saying they’re the best noise canceling earbuds on the market and decided to buy these and see if the hype was true…. Well I am EXTREMELY IMPRESSED. It fully delivered. The first day I used these at the gym, they were doing some kind of maintenance in the building and there was a loud buzzsaw going off for like 2 hours. Like to the point where THAT drowned out the already loud music. But with the noise canceling and music playing, it was a very low roar. When I turned the noise canceling off, I was shocked and forgot that the loud buzzsaw was still going. Overall, I absolutely love these and are 100% worth it. What I will say is these are not over the ear HEADPHONES. These are earbuds so they won’t 100% cancel out every noise. But most noise is gone or an extremely low noise I would 1000000% recommend this! Worth the hype!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, Awesome! We're glad that you are like the noise canceling function of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Hi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality…headphones stay in ear for long period. Can wear them while doing HIIT. I love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShanellelR, we're glad you like the sound quality and fit of our industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony Earbuds review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Fit. Crisp and clear audio. Good not great noise cancelling, and the buds are sleek and smooth in a good way but also can slip from your hand easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi We're glad that you like the fit, noise canceling function, crisp, and clear audio of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Amazing sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch sound quality. Not cheap but worth it. Highly recommend
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Sound is great but earbuds hurt after a while
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them and sound is amazing. The biggest drawback would be that they are quite large. I can only wear them for about 2 hours before they start to get extremly painful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TubblesMom, Awesome! We are glad that you like the sound quality of your earbuds. We're also sorry to hear that it hurts after using for a while. This is definitely not the experience we want you to have.
You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue. Lowering the volume or take a break from wearing them for a while helps fix this issue.
Reference: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/articles/00015243
We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
,battery messed up!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 months after my 2 years guarantee expired they stop charging properly and wouldn’t charge as before,,, they wouldn’t charge 100 percent plus they would last only like 2 hrs max
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sony earbuds review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice earbuds-very good sound. I am glad that I purchased them, even as pricey as they were. I will add them to my collection of other earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, Excellent! We're glad that you love the sound quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
It's Sony need I say more.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are solid headphones all around solid on the sound quality noise cancelation easy controls battery life is solid the ability to wireless charge with the case as well as being able to check the battery life of the case and headphones. I can't really find myself going to any other company or using any other headphones solid product all around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Red98, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound qualityCons mentioned:Fit
Not for everyone, but good overall.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sound quality, but also very large in the ear. These sounded way better than my Airpods pros, the only issue is the weight and size, and the foam tips. These use foam tips for the ears, which does give a better seal, but also will just not work with some peoples ears. I would plan on buying 3rd party silicone tips for these. Try someone else's on if you can. These were not for me, but have seen many others be very happy with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler, While we're glad that you like the sound quality, we're sorry if you're having an issue with the weight, size, and foam tips.This is definitely not the experience we'd like you to have.
Our WF100XM4 are supplied with different sizes of earbud tips so that you can achieve the maximum effects of the earbuds. In designing these headphones, we also consider the ear canals sizes as it varies from person to person, and can also vary in size from the left to the right sides. We recommend selecting the right size earbud tips and wearing the earbuds properly to get the best seal and comfortable listening experience.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
- Pros mentioned:Sound quality
Solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very rarely do a set of ear buds give you headphones quality, these are beautiful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaHa, We are glad to know that you like the quality of your Sony wireless noise canceling in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Bass, Sound quality
Sony WF-1000MX4 earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WF-1000MX4 have tremendous sound, their bass is excellent, I have Sony WH-1000 MX3 full headphones and the bass of the WF-1000MX4 is as good as the WH-1000MX3s. They connect well and stay connected to my Garmin watch, which my Sony extra bass WFXB 700 earbuds did not always stay connected. The noise cancelling is excellent as well. Very happy with these earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goalj, Great! We're glad that XM4 connects well and stay connected. We also appreciate that you like the sound quality and noise canceling function. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Pass if you drive a Tesla
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what they were hyped up to be IMHO but over all very good. ANC is awesome, sound quality very good but not great, comfort was decent. My main issue was with the single bluetooth connection. I could not use my Tesla app to open my car while these were connected to bluetooth. They prohibit other bluetooth devices. If you drive a Tesla you might want to pass
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AMAM, we're glad you like the sound quality, noise canceling feature, and the comfort of our newest industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them.
This unit mainly connects to smartphones, computers, televisions, and other devices that support the A2DP Bluetooth profiles for Bluetooth playback.
Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Overall satisfaction
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality price and availability. Sales rep was very knowledgeable about product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Macd280, Great service! We are also glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Best Buds I’ve owned to date
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality with these are great. They are also very comfortable when wearing for long periods of time. Noise cancellation works very well. Paired with a Samsung and a iPhone, app works well on both devices. Price is a little high but compared to AirPod pros the extra money is worth it to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WeaverT, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Bass, Sound quality
Just Wow!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am somewhat of a wireless buds connoisseur and these are currently my #1! These buds are so good at everything they do. Great sound quality, heavy and clear bass, unbelievable noise canceling and even better ambient sound. And the fit, perfection. I cannot say one bad thing about these and I've owned way too many! A no brainer purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brad,
Wow! We're glad to hear your satisfaction with the incredible sound quality, heavy bass, noise canceling features and comfortable fit with your new WF1000XM4. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Honest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise suppression is great, but it does get a bit uncomfortable. Having them in for longer than 2 hours just makes my ears sore.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherC, we're glad you like the sound quality and noise canceling feature of our product. We're sorry to hear that you have an issue with your SONY unit. You can change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. Please check this link for more details:
https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000241097.html?search=replacing
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Buy!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!! Best headphones! Did not regret anything about these!!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
They're great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise cancelation out of any earbuds I've used. Sound quality is good and battery life is pretty decent. Speak to chat works surprisingly well..better than the samsung galaxy buds pro version of it. I usually wear medium ear tips but for these I had to go a size down so keep that in mind, also you have to do a little twist to get the buds securely fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, We appreciate your feedback on the WF-1000XM4 Wireless Noise-Canceling Headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thanks for sharing this feedback. Jay