Customer Ratings & Reviews
- Model:
- WF1000XM4/B
- SKU:
- 6462204
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with these earbuds. Great sound and great fit. Very happy I bought them!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanK, We're glad that you like the fit and sound quality. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Bass, Sound quality
Sony WF-1000MX4 earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WF-1000MX4 have tremendous sound, their bass is excellent, I have Sony WH-1000 MX3 full headphones and the bass of the WF-1000MX4 is as good as the WH-1000MX3s. They connect well and stay connected to my Garmin watch, which my Sony extra bass WFXB 700 earbuds did not always stay connected. The noise cancelling is excellent as well. Very happy with these earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goalj, Great! We're glad that XM4 connects well and stay connected. We also appreciate that you like the sound quality and noise canceling function. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Pass if you drive a Tesla
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what they were hyped up to be IMHO but over all very good. ANC is awesome, sound quality very good but not great, comfort was decent. My main issue was with the single bluetooth connection. I could not use my Tesla app to open my car while these were connected to bluetooth. They prohibit other bluetooth devices. If you drive a Tesla you might want to pass
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AMAM, we're glad you like the sound quality, noise canceling feature, and the comfort of our newest industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them.
This unit mainly connects to smartphones, computers, televisions, and other devices that support the A2DP Bluetooth profiles for Bluetooth playback.
Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound qualityCons mentioned:Fit
Great sound and application
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound just like its big brother however my ears hurt. If you sit these properly, my tiny ears are too small to accept the entire piece and it hurts a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stelyos,
We're glad that you like the sound quality of the headphones. It's unfortunate that you are not having a complete experience because of the fit and comfort. For optimum performance, make sure that you are wearing the headphones properly. You may find this link helpful:
https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000237901.html
Hope this improves your experience. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during a conversation. Plus, you can get an 8-hour long battery with noise canceling, IPX4 water resistance, and easy wireless charging. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Grab these bad boys
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has done it again . The best noise cancelation! Top notch sound . Battery could be better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeS, Awesome! We're glad that you like the sound quality, battery life, and noise canceling function. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
A heightened sense of musicality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a musician, I have tried many different pairs of over-ear, in-ear wired, and true wireless headphones. True wireless has been my preferred music listening earphone, as most of them are getting pretty decent in terms of sound quality. For quite some time I have been searching for a true wireless earbud that can be comparable to some “audiophile” grade over ear headphones. I’ve finally found them. While the soundstage on these can’t quite be compared to over ear headphones, essentially everything else can. Clarity, tonality, timbre, and dynamics are all fantastic. They are tuned in such a way that works with all types of music. What surprised me the most was the instrument separation. These are wonderfully musical headphones that I would recommend to anyone wanting an “end game” true wireless earbud. I also love that the app is optimized for iOS. It works great and makes these earbuds well worth the money. Much better than the Samsung true wireless earbuds where some don’t even work with the iOS app. If you want the best sounding true wireless earbud, these are it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi zifuzo, thank you for your 5-Star rating! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Good quality sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound and light weight, fits in the ears. Paired with 2 devices
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MI032020,
Great! We're thrilled that you like the sound quality, weight, fit, and multipoint function of the headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless earbuds available. I tried all the top earbuds brands out there but none compare to the sound quality of this Sony beauties.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mori, Great! We're glad you like the sound quality of our newest industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing SONY. ~Earl
- Pros mentioned:Battery life, Sound quality
They're great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise cancelation out of any earbuds I've used. Sound quality is good and battery life is pretty decent. Speak to chat works surprisingly well..better than the samsung galaxy buds pro version of it. I usually wear medium ear tips but for these I had to go a size down so keep that in mind, also you have to do a little twist to get the buds securely fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, We appreciate your feedback on the WF-1000XM4 Wireless Noise-Canceling Headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thanks for sharing this feedback. Jay
- Pros mentioned:Sound quality
Great Product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is amazing! The sound quality is the best.
I would recommend this to a friend - Pros mentioned:Sound quality
Can’t go wrong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and noise cancellation is on point. A good value for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KonniE, We are glad to hear you are enjoying the sound and noise canceling function of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noi
pretty good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - WF-1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black Overall rating* Good Star rating 1. Poor Star rating 2. Fair Star rating 3. Average Star rating 4. Good Star rating 5. Excellent
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Doesntwork, Great! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound qualityCons mentioned:Fit
Noise Cancelling/Too Large for Small Ears
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was good. The noise cancelling was amazing. If you wear the foam ear buds. If your ears are too small then they can hurt. So I purchased different ear buds without the foam and over 50% of the noise canceling disappeared. They are too large to lay on for sleeping as well as if you have smaller ears. I had to return mine since they just didn’t work for me. But if you have mid to larger ears. You’ll be golden.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Twylight, we're glad you like the sound quality and noise canceling feature of our industry-leading noise canceling earbuds. We're sorry to hear that you had returned your SONY unit because of the issue with fit and comfort. As the unit comes with earbud tips in different sizes, it is recommended to check this when replacing earbud tips:
https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000241097.html?search=replacing
We have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. We hope you consider SONY again. ~Earl
- Pros mentioned:Sound quality
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling ear phones work great. Help me watch programs with keeping volume down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnL, We are glad to that the noise canceling of your new headphones work for your needs. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, noise canceling is amazing, I would recommend this to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mutulica76, Awesome! We're glad that you like the sound quality and noise canceling. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling, great sound, great fit and feel for me.
I would recommend this to a friend - Pros mentioned:Sound quality
A+
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds I’ve ever owned, definitely buying the xm5
I would recommend this to a friend Best ANC, but these dont last long
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have worn through 3 pairs in two years. The battery life usually gets really poor then the case will stop charging the buds. I really hope the next generation is better.
I would recommend this to a friend- Pros mentioned:Anc
Highly recommended!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds! Highly recommended! The ANC is unmatched.
I would recommend this to a friend - Pros mentioned:Sound quality
Noise cancellation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling and responsive the app gives you a lot of options
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexO, Awesome! We're glad that you like the noise canceling function and use of headphones connect app. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin