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  • Front. Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 11. Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black.
  • Alt View 12. Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black.
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  • Sony WF-1000XM4 In-Ear Headphones video 2 minutes 37 seconds
  • WF-1000XM4 Product Overview video 2 minutes 33 seconds
  • WF-1000XM4 Overview video 3 minutes 21 seconds

Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

Model:
WF1000XM4/B
SKU:
6462204
Highly rated by customers for:
Your price for this item is $55.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.2 out of 5 stars with 3849 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,849 reviews

  • Great but not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great except for a few things. Not enough choices for ear fit, and the battery life isnt as long as others ive had before but still good.

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AR666, thanks for choosing and purchasing our industry-leading noise canceling earbuds. We appreciate your feedback regarding the fit and battery life of your SONY unit. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you so much for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Simply.. amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these just before flying out for vacation and the sound isolation is AMAZING. You can’t hear a thing when it’s active. These are simply incredible. Down fall out or mow at the gym. And amazing while cutting grass. Pricey, but worth it. Would definitely buy again.

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Matt, Thanks for sharing your awesome experience with your new Sony wireless noise canceling headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Good battery life. OK sound. Poor fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life. OK sound. Too big for my left ear even when using smallest ear bud piece

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Not worth the 250 paid maybe 150 at best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but don’t stay in eat well despite different sizing options, noise cancelling could be better

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaF, Thanks for the sharing your experience with the Sony WF1000XM4 Wireless earphones. We're glad that you like the sound quality of the earphones. Everything in the WF-1000XM4 headphones has been designed from the ground up. Like our new Integrated Processor V1. Specially developed by Sony, our new Integrated Processor V1 takes the noise-cancelling performance of our acclaimed QN1e chip and goes even further. We also appreciate your feedback regarding the noise cancelling feature. This can help us improve in the future. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. battery life is ok. Sound quality is good

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gsoz, we're glad you like the battery and sound quality of our product. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve purchased. Sound quality is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pendejoe Awesome! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Great sound, adaptive sound was buggy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing these to my Galaxy buds pro, they have some strengths and weaknesses. Sound quality wise, these are better than the Galaxy buds pro. Its a cleaner sounding iem with more control via sony's app Build and fit is also pretty good. The galaxy buds pro fit my ear shape better but the these fit my ear canal better. Feature wise, the sony had better anc but also dropped out here and there. Also the adaptive sound would randomly change. Probably a software bug, but the Galaxy buds pro were a better experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eudis, We're glad that you like the sound quality, build, and fit. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    It’s amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality and the noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi InGodwetrust,

      We appreciate the positive feedback! We're glad to hear that you like the sound quality and noise canceling of the headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up. Like our new Integrated Processor V1. Specially developed by Sony, our new Integrated Processor V1 takes the noise-cancelling performance of our acclaimed QN1e chip and goes even further. Improved noise cancelling performance and Bluetooth “System on Chip” technology delivers the industry’s highest level of noise cancelling yet uses less power. Thank you for choosing Sony!

      -David Sony_US

  • Cons mentioned:
    Volume

    Beautiful but a waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tried to win the isolation and they did with the price of making them uncomfortable to be worn for long. The volume on media is really low. Beautiful but a waste of money.

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Best,
      Thank you taking the time to write this review. We're sorry to hear the discomforts and audio issues that you are experiencing with the WF1000XM4. As a suggestion, to reduce discomfort while wearing the headphones, twist the headset unit to fit it snugly into the ear canal, and adjust the positioning of the headset unit until it fits comfortably. For the proper sound quality, please make sure that headset is properly worn on your ears. Using the “Sony | Headphones Connect” app allows you to customize the equalizer setting to tailor fit the sound according to your liking. For low sound issue, please try some of the steps on this link: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000239120.html

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris Sony_US

  • Pros mentioned:
    Bass

    Great Bass!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for grandson. He was very happy with the bass on these ear buds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JEB1234, Excellent gift! We're pleased to hear that your grandson is enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Sony Earbuds are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound. Much better sound quality than AirPods Pro

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Albany87, We are glad that you like the sound quality of your new Sony wireless noise canceling headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant say enough, Best in ear headphones I’ve ever used

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MotorR21, We are glad that your WF1000XM4 headphones are the best in-ear headphones you have ever used. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Great Noise Cancelling Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony to replace my Airpod Pro. Much better sound and noise cancelling performance. The Airpod Pro is a bit more comfortable to wear and more natural when using the ambience sound feature. Overall, I am very satisfied with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BertC, We're very grateful for this positive feedback on the WF-1000XM4 Wireless Noise-Cancelling Headphones! WF-1000XM4 truly wireless headphones combine industry-leading noise cancellation1 with high-quality sound, smart listening features, water resistance, all-day battery life, and long-listening comfort. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Sound quality

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three thunbs up, amazing clarity and noise cancelling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Royce, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Best Earbuds, only outclassed by its new successor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the only earbuds I'll wear right now and nothing compares to them. Get these or if you can afford the new XM5s, get those instead. I've had mine for a couple years and replaced them entirely once on warranty. If and when my current pair gives out on me, I'll be getting the XM5s

    I would recommend this to a friend

  • Great but not perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, but need to know how to properly put in ear foam to really seal the noise out. Can hurt from pressure after a while

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Not worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont have much to go on as I only tried two different ear buds, but these were kind of out of control. The buttons didnt make any sense, the pass through sound function was not great, and the noise cancelling feature seemed to stop while talking. The app was not easy to use either and the settings didnt make much sense. Ear buds also came loose alot. Stick with a wired set.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,

      Thank you for the review and we do apologize for the inconvenience. If you have trouble with the touch sensor working unexpectedly, please check this article below.

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/articles/00273264

      You may also find this Headphones troubleshooting guide helpful.

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/articles/00204483

      For further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Overall Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many other outside sources have concluded, these earbuds are some of the best on the market. The software that pairs with the earbuds help make the listening experience extra personalized. The only issue that could result is a little discomfort as the shape of the earbud isnt best suited for prolonged periods of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AxelM, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever, expensive but extremely good quality sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanC, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Great fit and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried in ear headphones from Apple, Samsung and Jabra and Sony headphones have so far the best sound and fit. I have an issue where left piece always keeps coming out, but not with these headphones. I also was surprised how clear and crisp the sound is and it contains enough bass to my liking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dkiev, Great! We're glad that you like the sound quality and fit of your new haeadphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

Page 80, Showing 1,581-1,600 of 3,849 reviews
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