Customer Ratings & Reviews
- Model:
- WF1000XM4/S
- SKU:
- 6462205
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Love Them to Death!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and comfortable to use. I use them everyday at work and working out. For me, it was worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ange, Awesome! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony Noise Cancelling Earbuds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are awesome!! I did my research and these are in fact as good as they say they are in reviews.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigandbeautiful, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
yeah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love them more than the airpods pros, the audio quality is great with minimal latency and sometimes i use them for gaming for eft
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aSurprise, we're glad you love the sound quality and the low latency of our newest industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Best of the best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, and sound 10/10. Better than anything else I tried. Noise canceling is untouchable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy, Thank you for this amazing feedback! We're extremely happy to hear you love your Sony WF-1000XM4 and you are enjoying the incredible audio quality and excellent noise canceling feature. We're also thrilled to hear you feel the WF-1000XM4 is the best sounding truly wireless earbuds you've owned. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! -Jess
Battery life bad quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not good, for some reason I have to recharge it every 30min
No, I would not recommend this to a friend- Pros mentioned:Sound quality
worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fit is very snug but comfortable. the audio is amazing especially the noise cancelling feature. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi grape Great! We're glad that you are enjoying the noise canceling function of your headphones. enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
Right Ear bud lasts 45 mins a year later
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have read and completely annoyed that SONY issued a software update that caused the right ear bud to die out. This started just a couple of days ago. I get less than 45 mins on the right side and in that same time I get about 60% both from a supposed 100% charged. I read that they don't honor the warranty for a damage to the product that they caused. Maybe they will change their tune when we get the media involved and it becomes a nation wide event.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
The Best In-Ear Headphones out there
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are MAGIC! You hear things in songs you have never heard before. The sound is incredible. A+++ Sony is King :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LOVEMYSHOW, That's great! We're glad to hear that! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony. Jay
- Pros mentioned:Sound quality
Great Ear Bud!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! They outperform the Bose version by far. They are easy to connect and easy to reconnect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RNKCruz, Great! We are so glad to hear that you are happy with your new WF1000XM4! We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. -Carl
- Pros mentioned:Sound quality
Great earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds sounds great good bass. Definitely s huge upgrade from the mx3 and these are waterproof so you can wear in the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Greatsystem, Thanks for the feedback. We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Good standard sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When using it even a very noisy place, the sound from it comes out without any background noise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardO, We are glad that you like the noise canceling feature of your Sony wireless in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
always sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a sony fan through and through when it comes to their ear buds. Work better than they advertise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Pricey
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing and the noise cancellation is to die for way better the my air pods. There just really pricey
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Calebw, That's really cool! We're thrilled to hear these are perfect for your lifestyle and you're enjoying the top-notch sound quality and excellent noise cancellation of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for leaving us such a wonderful review! Thank you so much for your purchase! -Jess
- Pros mentioned:Sound quality
Good Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really great so far! awesome sound and fits well in the ears! really good head phones...
I would recommend this to a friendBrand response from SonyListens
Posted .HiScookie, Great! We're glad that they fit well and you're enjoying the audio quality. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Buy it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is way too amazing. The touchpad works pretty good and the app made it more easy to personalize.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniels, Great! We're happy to hear that you like the sound quality, features, and ease of customizing through the app. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great Wireless Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very durable headset so far! I would highly recommend to any runners or athletes looking for headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isaac, Awesome! We're glad that you like the sound quality of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
Best earbuds i have used.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome earbuds, in my opinion, are the best on the market, and the earpads themselves, are a memory foam/earplug material, so they fit nicely. My only complaint is they have no hook apparatus to help them stay in, so it all hangs on by the inner ear material, and it can get a tad bit uncomfterble after a while. I find it a pain to keep track of them as they are small, and I had one run over by a car today. I recommend over the ear if you are getting them for music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Str8sh00t3r,
Thanks for the 5-stars review.
While we are pleased you are happy and satisfied with the superb performance and great earbud build material of these headphones, we are so sorry if it doesn't have a hook apparatus/wing tips and that you are having a comfort issue after using them for a while. The WF-1000XM4 features an Ergonomic surface design and comes with different sizes of earbud tips to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. For optimum fit, comfort, and to keep the headphones from falling out, we always recommend following the steps on this article:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/articles/00262839
You may also find the link below helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/articles/00015243
We are also sorry if you are having a hard time tracking these headphones because of its size. You can actually use the Google Find My Device app* to find the location of your WF-1000XM4 earbud headphones. For more details, check out this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/articles/00270619
We designed these headphones to provide incredible audio performance and take noise cancelation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during a conversation. Plus, you can get an 8-hour long battery with noise canceling, IPX4 water resistance, and easy wireless charging.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much use them everyday, I would say that coming from AirPods (which aren’t bad) this just changed the game.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luckilou, We are glad that you are using your Sony WF-1000XM4 wireless in-ear headphones everyday! Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own a headphone but is time for a change Sony earbuds is easy to carry in pockets and sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bshop96, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great! The app for the headphones is good except for the controls for the earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeT, That's really nice to hear! We are happy you like the sound quality of your Sony wireless in-ear headphones and the Sony | Headphones Connect app. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for trusting Sony! Vincent