Customer Ratings & Reviews
- Model:
- WF1000XM4/S
- |
- SKU:
- 6462205
Customer reviews
Rating 4.2 out of 5 stars with 3849 reviews
(3,849 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.3
Rating 4.3 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
It’s good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I promise . Great noise cancelling. I cant hear anything
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hexbags, Awesome! We're glad that you like the noise canceling function of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Silence
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing how perfect this is for my needs. Just well built.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jamby, That's great! We're glad to hear that! You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thanks for choosing Sony. Jay
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Worth the price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best music quality you can get from an earbud.
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rinqo, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re great. They sound excellent and block out sound incredibly well
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SB123, Thank you for the 5-star rating! Good to know you like the exceptional sound quality and noise canceling feature of your new Sony headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headphones out there!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, and great sound!! Best headphones I’ve purchased.
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rico, We are thrilled that your new WF1000XM4/B are the best wireless in-ear headphones you have ever purchased. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful sound, and the noise cancelling make them worth it.
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavSe, we're glad you like the sound quality of our industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great product Sony. ACN and App work great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good earbuds including ACN. Like the app too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JWhit, we're glad you are enjoying our industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. The battery life needs improvement
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James We're glad that you like the sound quality of your new headphones. We value your feedback as it help us improves our product. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have used in a while - great noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi alebalari, we're glad you like the noise canceling feature of our product. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever used the noise cancellation is really good
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teamblu81,
Great! We're thrilled that you like the noise canceling function of the headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during a conversation. Plus, you can get an 8-hour long battery with noise canceling, IPX4 water resistance, and easy wireless charging. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and noise canceling is excellent. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi allnite, we're glad you like the sound quality of our industry-leading noise canceling earbuds. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty great headphones. I’d recommend them to Jesus if he came back today.
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreenGuy, We are happy that you like your new Sony wireless noise canceling headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Enjoy! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in ear buds ive ever used. Wired or wireless...
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jdjw, Amazing! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
You pay for what you get
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and good quality with good functionality
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Twill254, Awesome! We're glad that you like the overall quality and functionality of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best earbuds I’ve owned till this day. The sound and quality are prefect
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reyrey, Awesome! Were glad that you like the sound and quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony ROCKS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding earbuds I have ever owned! Look nice too.
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 4kTV,
Awesome! We're glad to hear your satisfaction with the incredible sound quality and design of your new WF1000XM4. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Well worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality is great as well as the noise canceling.
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCamper, Amazing! We're glad that you like the audio quality and noise canceling function of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome listening experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality! I love the noise-cancelling feature
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Feroz, We are glad that you love the noise canceling feature and sound quality of your Sony wireless noise canceling headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Shopping Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, nice clarity. Good shopping decision, love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2044, we're glad you love our industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing SONY. ~Earl
Rated 5 out of 5 stars
Great buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great if your interested in buying i think they are worth it but there are a couple things to be noted they are a bit heavier then regular ear buds, and if you use the built in smart assistant then you can only use one bud separately, luckily you get a chance to use phone assistant instead, and then you can use left or right separately.
This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AxelGm, We're glad that the headphones are working great. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin









