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  • Front. Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver.
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  • Sony WF-1000XM4 In-Ear Headphones video 2 minutes 37 seconds
  • WF-1000XM4 Product Overview video 2 minutes 33 seconds
  • WF-1000XM4 Overview video 3 minutes 21 seconds

Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Silver

Model:
WF1000XM4/S
SKU:
6462205
Highly rated by customers for:
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Customer reviews

Rating 4.2 out of 5 stars with 3849 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,849 reviews

  • Not quite.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely excited to get these. Sadly, I could not get the left earbud with the large fitting to seal my ear canal. It felt like it was hanging off a bit. Additionally, I could not "feel" the sound enough, especially the bass, even with the EQ tweaked. So, I thought I'd give the Bose a try. Aside from the size, the noise canceling is significantly better and I prefer the sound in the Bose. I hated the cheap eco friendly packaging on the Sony. A huge turn off, for me. Jabra 75t Active are nice for a midrange pair if you're looking.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi eljeffe58, Thank you for the 4-star rating. We are sorry to hear that the WF-1000XM4 headphones did not meet all of your expectations. The WF-1000XM4 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise-canceling experience. Please use the right size according to the size of your ears.

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Connection

    Expensive but worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones that work great. You can use one or both at the same time, depending on your mood. Lasts twice as long as my last set and recharging is quick and easy. Minor connection problems sometimes but you just have to return them to the case to reset the signal.

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jlsantiago02, we are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds.

      We're sorry to hear that you have an issue with the connection of your SONY unit. You can follow this link in case you encounter the issue again:

      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445717.html

      The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Anc, Sound quality

    Way too big to fit in ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounded nice and had pretty good ANC, but we're incredibly uncomfortable

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Sounds amazing still needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything sounds amazing but noise canceling could be better and calling in a noisy area causes too much distortions other ear pices do better at that .

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Great sound, but fit not for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding, incredible noise cancellation, but ultimately call quality, fit and lack of multi point connectivity were too big negatives and led me to return them. My ears were on fire after wearing on a 3 hour flight. Got a little better with after market silicon ear buds, but not enough to keep them. Found myself constantly adjusting the buds to keep them from hurting my ears. Deal breaker was call quality. On a zoom call with a fan on and in a restaurant, people could not hear me. Jabra Elite 85t’s are much better

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hookem, While we're glad to hear you like the great sound and incredible noise cancelation of the WF-1000XM4, we regret to know that the unit had to be returned. If the size of the earbud tips does not match the size of your ear canals or the headset is not properly worn on your ears, you may not obtain a comfortable fit, proper sound qualities or call performances with the unit.

      If any of this is the case, try the following.
      Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different.
      The “Sony | Headphones Connect” app will help you to determine which earbud tips are most suitable for you to achieve the optimal noise cancellation effect.
      Check if the headset is properly worn on your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.

      I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Super Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of wear, great comfort - amazing sound. Definitely recommend.

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Amazing! We are so happy to know your satisfaction with the exceptional sound quality, ease of use, and very comfortable fit design of our WF-1000XM4.

      We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during a conversation. Plus, you can get an 8-hour long battery with noise canceling, IPX4 water resistance, and easy wireless charging.

      Thank you for recommending our WF-1000XM4 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Worth buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of buds. Sound is great and bass is great

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrBob, We are happy that you like the sound quality and bass of your Sony wireless noise canceling in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Great wireless ANC earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, great active noise cancelling (ANC), and decent comfort. I did replace the stock tips with some foam tips, which helped some. I used these for at least 10 round trip flights since I bought these, and the ANC is truly excellent. Battery life is solid too. I recommend these!

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, congratulations on your purchase. We are glad that you are enjoying the sound quality, noise canceling function, and comfort. We designed the WF-1000XM4 to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound quality and highly recommended design

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edrick96, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin Sony_US

  • Cons mentioned:
    Volume

    Volume

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're very aesthetically pleasing and comfortable however I didn't like what felt like a limited volume. I just couldn't get the music loud enough.

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FoundYou, We are sorry to hear that you are having an issue with your Sony wireless noise canceling in-ear headphones. Please make sure to turn up the volume of the headphones and the connected device. For more details, please visit this link: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000239120.html. Despite your concern, it's nice to hear that you are comfortable using them. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Sound quality and battery life are superb.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TammeakaH, we're glad you love the sound quality of our industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Great sounding headphones but needs some work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding wireless headphones I have owned. I love having the ability to charge these in the case on my way to the gym. These are replacing a set of Bose Sport that I have owned for 5 years. There are a few drawbacks to these headphones. First is the foam tips are not exactly comfortable. I have ordered replacements tips but have yet to receive them. The second, is that regularly it cuts out for a 3-5 second interval. Not sure what causes this but hopefully will be fixed in a future firmware update.

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Texan, We are sorry you are having issue with your Sony wireless in-ear headphones. To be more comfortable while using these, make sure you are wearing the headphones correctly and using the right size of earbuds according to the size of your ears: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000237901.html. Make sure there are no obstacles between the antenna of the connecting Bluetooth device and the antennas built into the left and right units of the headset. Bluetooth communications may be disabled, or noise or audio dropout may occur when there is a human body between the headset and the Bluetooth device, an obstacle, such as metal or a wall, between the headset and the Bluetooth device. For more details, please visit this link: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000239086.html. Despite your concerns, it's nice to know that you like the sound quality and other features of your new Sony wireless headphones.

      Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Amazing Sound! Huge Upgrade over prior version.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the XM3's when they came out and have been using them for work/travel consistently. I rarely used them at home because I like the sound of THX Panda's or the Audeze Penrose for listening to music over Bluetooth wirelessly. Audeze sounds better to my ears but is less comfortable. The XM4's are making that decision tough now because they are close in sound quality to top over the ear bluetooth headsets. I have to listen to them more side by side. The XM4 is definetly a leap better than the XM3 earbuds from strictly a Sound aspect. It might just be LDAC but its just so much better sounding. They also managed to eek out a few extra hours on the earbuds which is actually important for me. I was running my XM3's to dead battery and maybe 1 hour more would have been ideal. The XM4's have no problem lasting the full time I need them. The case shrank significantly in size despite having about the same overall battery time. Now they just need to fix their software. Its like every Sony product I own has terrible menus and is terrible to update.

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brady, You've made an excellent choice! We're very happy to hear you're enjoying the sound quality even better than our previous model, long-lasting battery life, and compact charging case of your new headphones. We appreciate your feedback about the Headphones Connect app. For future reference, we can offer assistance on how to set up or operate the features and functions of the companion app by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.

      And also, everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    The truth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a clear sound you may like these. For a big sound you won't. The bass is not there and the app won't turn it up. The volume isn't loud enough. My Bose QC beat these hands down.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wicked, Thank you for the feedback on your experience with your WF-1000XM4. For the proper sound quality to be effective, try the following steps:
      Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different.
      The “Sony | Headphones Connect” app will help you to determine which earbud tips are most suitable for you to achieve the optimal noise cancellation effect.
      Referring to step 2, check if the headset is properly worn on your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.

      Hope this helps!

      Regards,
      Sam Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    I love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is amazing. I wish the felt better in my ear.

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SKOV, We are glad that you love your new Sony wireless noise canceling in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Second pair!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these maybe two years ago, but unfortunately they were stolen about four months ago. I bought the exact same pair because that’s just how great of a product this is. The musical he comes out, pretty pristine, and the app that lets you adjust the sound quality makes it even that much better than the rest.

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawn,
      Thank you for the 5-star rating! We're sorry to hear what happened on your first pair of WF1000XM4. We really appreciate how much you like the unit and decided to purchase for another one. Your satisfaction with our products is our top priority. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you so much for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Swing and a Miss

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Sony's noise cancelling headphones for several years (WH-1000xm3 & WH-1000xm4), and I've been waiting for the WF-1000xm4 for the last year. I was really excited to get these given all the positive reviews and my love of their headphones. Unfortunately these didn't live up to the hype. Fit in Ear: This wasn't the best, but something I could have adjusted to if they performed as advertised. I found the foam ear tips worked well, though they may take a day or two to adjust to if you aren't used to using foam tips. The body style and shape of the in-ear is a little large for my ears, so definitely a spot where the in-ears press significantly against the inside of my ear. Everyone's ears are different, so others may not have this same problem. Again, if they worked well, I'd probably learn to get use to it. Performance: Noise cancelling is great when listening to music or just wearing without any audio. They sound decent with music. They aren't going to compete with over-the-head headphones, but they do sound good for their size and battery life. Noise canceling in calls is horrible; it actually introduces a ton of background noise and amplifies all the sounds around you that you need to block! It sounds like an AC compressor running in the background on calls. I constantly kept removing the in-ears wondering what was making that horribly loud noise around me, only to discover each time it was coming from the in-ears. Bluetooth connectivity in calls is horrible. When using these for calls, the audio is constantly cutting out of one side or the other. I own a pair of cheap $15 wireless in-ears I bought from another retailer several years back that outperform the stability of Bluetooth connectivity. I get these use LE Bluetooth and have crazy good battery life, so the Bluetooth strength may not be quite as strong as other products. However, when the phone is no more than 3 feet away, these shouldn't constantly cut in and out based on the angle of my head. During one call, they simply crashed and rebooted. What do I mean by crash? The audio froze in a very unpleasant way for an extended period, during which all touch controls were unresponsive, after which they both rebooted and initialized to a default settings (which remapped my touch inputs). It was disruptive enough that I had to remove them and continue the call without them. I use my wireless headphones for work, and my number one need is they have to be dependable. These failed that test time and time again, and I only used them for 4 hours. For those who are wondering, I was using the latest and greatest firmware that was available. I even tried doing a factory reset just in case that would clear up issues. Nope. It may not seem like it from this review, but I actually really like several other Sony products I own today. There's a chance I just got a defective pair. I was hoping to simply exchange these, but these are still really hard to get and our local Best Buy store didn't have any others in stock in either color. I do plan on trying again once inventory is easier to find.

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobotHarris, thank you for purchasing our newest industry-leading noise canceling earbuds. We're sorry to hear that you have issues with your SONY unit. Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset. Set the headset to “Priority on stable connection” mode for a more stable Bluetooth connection. We also suggest initializing the unit to isolate the issues:

      https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000428697.html

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    WF-1000XM4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive been a huge fan of sony's products for a while, but these earbuds blew my expectations away. build quality is luxurious and the sound quality is as close to flawless as wireless can be in my opinion. i also own the over ear wf-1000xm4s which i use for commuting and these buds integrate well into my workflow. the app is a little wonky as are all apps of this type but works well enough. there's a settings menu for adjusting noise canceling levels and ambient sound and a built in eq. i find the adaptive sound control to be a bit frustrating as it will switch between noise canceling and ambient sound when i don't necessarily want it to, but as a feature i do appreciate it. the touch controls are mostly solid left touch for noise canceling right touch for play pause, i have had moments where the touch sensor isn't exactly where i think it it was. overall a desirable product for audiophiles and professionals.

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sweeny, That's awesome! We are thrilled to hear that your new Sony wireless in-ear headphones blew my expectations away. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones,a little chunky but everything from the deep sound core of these things are 10/10 I have had the last two versions of them and they just increase in quality everytime

    This review is from Sony - WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Sony earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, only problem is the earbuds they don't fit right, is too large, o big for my ears.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xler8, we're glad you like the sound quality of or product. We're sorry to hear that you have an issue with the comfort of your SONY unit. Please change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. You can follow this link for more details:

      https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000241097.html?search=replacin

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you so much for choosing SONY! ~Earl Sony_US

Page 42, Showing 821-840 of 3,849 reviews
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