Customer Ratings & Reviews
- Model:
- WF1000XM4/S
- SKU:
- 6462205
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Next level
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall excellent earbuds. The noise canceling is the best I have experienced in an earbud and the sound is great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bird197717, We are thrilled to know that the noise canceling feature of your Sony wireless in-ear headphones is the best you have experienced. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
Good but not for me!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off! The Good- The fit was good,the sound was pretty good, the battery life was pretty good as well. The Not so Good- The sound! All tho it was good I wasn’t blown away by them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarvelousTech, We're glad that you like the fit, sound quality, and battery life. You can also fine-tune your music to suit your listening preference using the headphones connect app. Please ensure you have it downloaded.
We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Work great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great. Good bang for the buck. I use them while riding a motorcycle. They do a great job blocking the wind noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanM,
Thank you for the 5-star rating and we're glad to hear that you like the value of the headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up. Like our new Integrated Processor V1. Specially developed by Sony, our new Integrated Processor V1 takes the noise-cancelling performance of our acclaimed QN1e chip and goes even further. Improved noise cancelling performance and Bluetooth “System on Chip” technology delivers the industry’s highest level of noise cancelling yet uses less power. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony Wh-100xm4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing, the sound quality is a lot better than other top of the line wireless earbuds, and the Sony connect app is convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oscar, We are glad that you like the sound quality of your Sony wireless noise canceling in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
High quality sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already owned the over the ear version of these earbuds, but bought these for better portability and am just as pleased with the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rachel, we're glad you like the sound quality of our industry-leading noise canceling headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the Money, Active noise cancelling is amazing, fits well with the ear and there are 2 additional tips( Small and Large) and a cable to charge the case, Silver looks amazing in person and it's matte.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Francis, We're glad to hear you feel that the WF1000XM4 is worth its price! Good to know you appreciate the industry-leading noise cancelation, comfortable fit, additional eartips and charging cable, and overall design and color of your new headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam
its OK
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love sony but this headphones did not had any bass at all, even after using the sony app and changing the equalizer
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Best earbuds for the price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good better then airpods for sure never really been a fan of apple
I would recommend this to a friend - Pros mentioned:Sound quality
Money well spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. They're easy to use, sound quality is great, and noise cancelling/ambient sound pass through work amazingly.
I would recommend this to a friendBrand response from SonyListens
Posted .H JoelS, We are glad that you like your new Sony wireless noise canceling in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound qualityCons mentioned:Fit
Good but not for me.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice product with good sound and noise cancelling. My problem with it is that it didn't fit my ears well and wouldn't stay in during workouts. Its not a knock on the product because everyone's ears are different.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PureBlue, while we are glad that you like the sound and noise canceling function, we regret that the headphones didn't fit well. Our WF100XM4 are supplied with different sizes of earbud tips so that you can achieve the maximum effects of the earbuds. In designing these headphones, we also consider the ear canals sizes as it varies from person to person, and can also vary in size from the left to the right sides. To keep the headphones from falling out and for comfortable listening experience, we recommend selecting the right size earbud tips and wearing the earbuds properly.
Reference: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000237901.html
Regards,
Erin
- Pros mentioned:AncCons mentioned:Fit
Best noise canceling ear buds money can buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is un matched They are pretty big though and don’t fit in my ears as well as I would like but it’s different for everyone It has 2 apps that connect to it, it’s not really a bad thing but I thought that was strange
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dann, We're glad that you like the noise canceling function of your headphones. These comes in various sizes of earbuds. Please select the earbuds that best fit and wear them correctly for a comfortable listening experience. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
Best multi-point bluetooth earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best multi-point device I have found yet, seamlessly switches between desktop and cell phone w/out issues. CAREFUL. If you have both earbuds, you can use one at a time. But if you loose one, it is useless unless you buy a new one and get is paired at a dealer, costing more than $140. If it wasn't for this ridiculous design flaw that costs a ton of $$$, I would rank it a 5 star. One other small downside is that the touch isn't complete reprogrammable. You have certain defaults to choose, but that is it. The charging is awesome. I used it all day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaH, Thanks for sharing your experience with the WF1000XM4 Wireless earphones. While we're glad that you are impressed with the sound quality, and seamless connectivity, we're sorry to hear that you are not impressed with the touch sensor settings and that you have to spend extra for a lost piece. The earbuds are pre-set with information that allows them to communicate with and from each other. For this reason, you can't simply replace one missing part incase one of the earbuds is lost or damaged. Kindly check the link below. This may help incase you accidentally lose one earbud. https://www.sony.com/electronics/support/articles/00270619 We also apologize if there isn't much customization for the touch sensor setting. We take this feedback and will surely help us to improve in the future. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound qualityCons mentioned:Fit
Had to return
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too bulky for my ears. Sound cancellation is a mandatory for me. Had to return.
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect. I didn’t think the previous version could be beat ( with the exception of the size) but I was pleasantly surprised that is is the perfect size and the audio quality cannot be beat
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ardnaz, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Cons mentioned:Fit
Love them
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these earbuds a lot but the only issue is that they have a hard time staying in my ear.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have a really good sound profile for rock music. They aren't quite as good sound wise as the over the ear version, but they are way more comfortable for hours of use. They are also excellent for keeping the noise of the lawn mower out when mowing the lawn. Make sure you use the feature in the app that checks to make sure they are fitted in your ears correctly otherwise they won't sound correct.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Solid choice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid choice for an in-ear-bud, great sound quality and good noise canceling especially for an in-ear-bud.
I would recommend this to a friend ,battery messed up!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 months after my 2 years guarantee expired they stop charging properly and wouldn’t charge as before,,, they wouldn’t charge 100 percent plus they would last only like 2 hrs max
No, I would not recommend this to a friend- Cons mentioned:Fit
Good quality bad design
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These did not work for me because of the construction of the product. Very cumbersome to put in abs doesn’t stay in as well as the Bose. I tried them out and was considering them over the Bose but ended up going back to the Bose because they are built better and have better quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sheisme, thank you for purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different. Check if the headset is properly worn on your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Pros mentioned:Sound quality
Cancelling noises
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a huge fan of the last model of these and can’t sing enough praises about this new version. Fantastic noise cancellation. Great for asmr videos and sleeping with a snoring husband.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katiecakez,
Perfect! Thank you so much for sharing your experience so far with our Industry Leading Noise Canceling Truly Wireless Earbuds, WF-1000XM4. We're extremely pleased to hear you're enjoying all the improvements we made on these headphones, especially the excellent noise canceling feature and impressive sound quality. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging.
Thank you for giving the product a perfect rating!
-Jess