Customer Ratings & Reviews
- Model:
- WF1000XM4/S
- SKU:
- 6462205
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great eat buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancellation for airplane noise. Fit is snugge & they don’t fall off like Apple AirPods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AN007, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are known to be the best ear huds on the market and i can see why.The clarity of sound is just the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Almanac, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Amazing noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I fly on airplanes often and the noise canceling is excellent with sony headphones
I would recommend this to a friend - Pros mentioned:Sound quality
Great buy. Hurts if you got small ears
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, although, for people with small ears like me, I do get fatigued after a while. Noise cancelling is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephanie,
Thank you for the 5-star rating! We're glad you like the WF1000XM4 In-Ear headphones. However, we 're sorry to hear your discomforts while wearing the unit. The WF-1000XM4 comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. As a suggestion, to reduce discomfort while wearing the headphones, try to use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise canceling experience. You may read this article link with reasons and tips if your ears hurt when putting on or wearing headphones:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/articles/00015243
The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing SONY! - Kris
- Pros mentioned:Battery life
Comfort!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable! Fit your ears perfectly and never fall out. Great battery life as well. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Butters, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Anc, Sound quality
Great Sony audio quality and better smaller size…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and ANC that keeps bringing me back to Sony audio. I had the previous generation and loved the sound but didn’t like the size. This new generation is a perfect size now and very happy with foam tips (big fan of foam) Great phone quality off course. PS: Gave away my last Sony WF-1000XM3 to an hardcore Apple fan and I think he might jump ship….sound is what he was impressed with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bonsaiman, Great! We're happy to hear that you like the sound quality and noise canceling function of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Possibly the Best?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and the noise cancelation is the major seller. Don't sleep on the 3D audio its fantastic
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great in-ear headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great in-ear headphones. Base is amazing and love the noise cancellation. Only con is that the connection in Bluetooth drops randomly once in a blue. Maybe due to an interference in the surrounding area.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi smoothNYCguy, Great! We're glad that you like the sound quality and noise canceling feature. For Bluetooth connection issue, please ensure there's no interference and check he Help Guide for troubleshooting steps to follow. https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000241091.html
We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is really good but the best thing is the noise cancelling and it supports high resolution audio
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EliasS, we're glad you like the sound quality and noise canceling feature of our product. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Great price and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality for me its just great. Also, the noise cancelling its of good quality. It fits perfectly; they're comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roni, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling. Good fit, I use it almost everfay
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Love them
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted! Comfortable and sounds great has good battery!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yess, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great Fathers Day Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loved these. He recommends them to anyone that wants to get the best sound for music and movies
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonicaL, we're glad you like our product. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing SONY. ~Earl
- Pros mentioned:Bass, Sound quality
Number one buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly better ANC and bass than Bose, love the App's ability to adjust bass/treble settings. No true VOLUME CONTROL so I had to ding them for that. Excellent sound and call quality is great. Pricey.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi REDDYC, Thanks for your output! We're glad that you like the sound and call quality, Headphones Connect app adjustments/settings, and noise canceling function of our WF-1000XM4. For the volume control, the Sony | Headphones Connect can be set so volume can be controlled by the left or right headset Touch Sensor. Ref: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000241109.html?search=hpc#menu
https://www.sony.com/electronics/support/articles/00230635
We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony!
Erin
- Pros mentioned:Sound quality
Best Headphone Ever Owned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and clear sound. Little bit to set up but easy connectivity afterwords.
I would recommend this to a friend - Pros mentioned:Comfort
Would recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and comfortable to wear for hours. The upgrade is even better .
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! I took the Bose back and im glad i did!! Sound quality is amazing!! And all the features they have!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnB, We are glad that you like your new Sony wireless in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Anc
Great headphones with good battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with great anc and hear through features overall enjoy them for use at work and travel
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound qualityCons mentioned:Fit
Great sound! But….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing. They worked flawlessly with my iPhone. The only problem I had with them was the fit. Not the foam but the main plastic body of the ear bud. It was too big and made it sore.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Conman, We regret to hear about your experience with your Sony wireless in-ear headphones. This is definitely not the customer experience we want you to have. You may check it this can be resolved by following the proper wearing your new in-ear headphones: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000237901.html. Despite your concern, we are happy you still like them especially the sound quality and they work flawlessly with your iPhone. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Great active noise cancelling
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WH-1000XM4 at active noise cancelling does a great job. This is the most desirable pair of ANC cans on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SP19245, We are glad to hear that. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! Vincent