Customer Ratings & Reviews
- Model:
- WF1000XM4/S
- SKU:
- 6462205
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have great sound quality. The earbids fit snug in your ear and dont fall out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome, We are happy that you like the sound quality of your new Sony wireless in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Best earbuds in the market!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down ! Best ear buds in the market! Sound fidelity and quality is great, best noise cancelling around!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AwesomeMount, we're glad you like the sound quality and noise canceling feature of our product! Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
A+ noise cancelling!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is fantastic. The fit is nice and the charging case is really great. I like the matte finish on everything. No fingerprints show.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lyric, we're glad you like the noise canceling feature, the fit, and the charging case of our newest industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Best wireless buds I’ve had
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and use. Sounds great and noise cancelling works perfectly.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound, I listen to hard rock and heavy metal music and these just sound great.
I would recommend this to a friend - Pros mentioned:Comfort
Best noise canceling true wireless earbuds ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are great! They fit perfectly in my ear. No pain from listening for extended periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel, Great! We're glad that you like the noise canceling function and fits perfectly your ears. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Anc, Bass, Sound quality
Dope headphones!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing the clarity, bass, and anc are too knotch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bruhman, we're glad you are enjoying our newest industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absollutely love these ear buds the sound quality is everything it ssay
I would recommend this to a friend - Pros mentioned:Sound quality
Love the sound quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Love the new addition of being on my phone and pc at thw same timw with these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanFelix, Awesome! We're glad that you like the sound quality of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony is top tier
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Sony never stops surprising me with the quality of their earbuds. They are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gosu, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
Worth the Money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been buying bluetooth earbuds for my phones for 13 years. I have used multiple brands and I fully support this set of sony bluetooth earbuds. I comprend the price, but of course I would rather it be cheaper.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi k1ace, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a product that stays fit and comfortable in my ears. Great sound quality as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessM, We're glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
Sony WH1000XM4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product on jan 2022. It worked great until last month. Now the battery is draining too fast and I am hardly using them. It was great until the recent software update.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Very great sound quality, I’ve paired these with my iPhone. The only downside is the music app you download to connect to and mess with EQ. It’s a little weird and difficult to connect to but once you do, it’s good to go. The charge lasts forever as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maranda, Great! We're happy to hear that you like the sound quality and battery life of your headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Makes work easier
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever, cuts out all the noise in the office around me. Makes it so much easier to work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Plfj, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Fantastic big kit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife uses this for her job. It works fantastically. We love it.
I would recommend this to a friend - Pros mentioned:Bass
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are excellent, great bass for their size and work well on Bluetooth. no issue while working out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gporter0311, We are happy that you like the bass quality and Bluetooth connection of your Sony wireless in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
AWESOME EARBUDS, THESE ARE A MUST BUY!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are THE GREATEST EARBUDS I'VE EVER HAD!!!! I enjoy the way they fit the most. I have smaller ears and I was afraid that these would be too big, but the medium tips fit just fine. I will try the smaller ones out as well just to compare them. The sound is PHENOMEMAL!!! The noise cancelling is a beast and I can't stop raving about these buds. I also caught them on sale for $50 off the ticketed price. $229.99 is about what you would pay for the AirPods Pro ($249.99 regular price). Unlike the silicone tips from the AirPods Pro that will not stay in my ear, these have a sort of memory foam tip that adjusts to my ear canal and stays in perfectly. I can run in these, shake my head around really good, and even jump. These buds did not move. It takes a little getting used to with the fit, but the Sony Companion App helps with this a lot. I highly recommend these to anyone who can't wear the AirPods Pro, may be tried of the PowerBeats Pro hurting the back of their ears, or just want a change of scenery from AirPods as a whole. I'm a huge Apple Fanatic, but these headphones changed my mind in an instant. Go get these. while they're on sale now!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LAndrews, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Cons mentioned:Fit
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the headphone version of these earbuds and having loved the headphone version I decided to give these a try. These earbuds don’t allow you to pair to multiple devices, they uncomfortable and hard to get to stay in your ears
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Anderson
We do apologize for the inconvenience. We provide several sizes of hybrid silicone rubber earbuds so you can find the perfect fit for your ears to maximize sound quality and minimize outside noise. Also, the headset can be paired with multiple devices, but can only play music from 1 paired device at a time.
https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000240524.html
If you need further assistance, we are more than happy to help you out. You can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Cons mentioned:Fit
????
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.honestly felt like the 1000xm3 was better. xm4 made my left ear hurt after having it on for a while and xm3 did not. The noise cancelling was not that much of a difference. The noises that the xm4 are able to cancel, xm3 can do the same. The noises that xm3 can't cancel, xm4 can't either. It was just a matter of how much. XM4 was quieter to me, but that may be because the fact that it costed more and deep inside I would like to believe that it worked better. But I would still choose XM4, the main reason is that it takes sweat and rain while XM3 does not. I would not buy a $200 worth of headphones and have it break on me with some rain or sweat.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi poor, Thank you for the feedback on your experience with your WF1000XM4. We regret to hear you feel that the fit is uncomfortable. To ensure a comfortable fit, twist the headset unit to fit it snugly into the ear canal, and adjust the positioning of the headset unit until it fits comfortably. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam