Customer Ratings & Reviews
- Model:
- WF1000XM4/S
- SKU:
- 6462205
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Just Wow!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am somewhat of a wireless buds connoisseur and these are currently my #1! These buds are so good at everything they do. Great sound quality, heavy and clear bass, unbelievable noise canceling and even better ambient sound. And the fit, perfection. I cannot say one bad thing about these and I've owned way too many! A no brainer purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brad,
Wow! We're glad to hear your satisfaction with the incredible sound quality, heavy bass, noise canceling features and comfortable fit with your new WF1000XM4. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! - Kris
- Pros mentioned:Bass, Sound quality
Sony WF-1000MX4 earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WF-1000MX4 have tremendous sound, their bass is excellent, I have Sony WH-1000 MX3 full headphones and the bass of the WF-1000MX4 is as good as the WH-1000MX3s. They connect well and stay connected to my Garmin watch, which my Sony extra bass WFXB 700 earbuds did not always stay connected. The noise cancelling is excellent as well. Very happy with these earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goalj, Great! We're glad that XM4 connects well and stay connected. We also appreciate that you like the sound quality and noise canceling function. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Pass if you drive a Tesla
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what they were hyped up to be IMHO but over all very good. ANC is awesome, sound quality very good but not great, comfort was decent. My main issue was with the single bluetooth connection. I could not use my Tesla app to open my car while these were connected to bluetooth. They prohibit other bluetooth devices. If you drive a Tesla you might want to pass
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AMAM, we're glad you like the sound quality, noise canceling feature, and the comfort of our newest industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them.
This unit mainly connects to smartphones, computers, televisions, and other devices that support the A2DP Bluetooth profiles for Bluetooth playback.
Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Love
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with these headphones. I use them everyday and haven't had any issues with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff,
Fabulous! We are so happy to know that you love your new WF-1000XM4 and that you are enjoying its superb performance. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during a conversation. Plus, you can get an 8-hour long battery with noise canceling, IPX4 water resistance, and easy wireless charging.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Best Bluetooth earbuds with wireless charging.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of right now I feel that these are the second best Bluetooth earbuds, that crown going to Bose QC 2. That being said, these have wireless charging which is a huge plus in-comparison.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ninbura, We're happy to hear this feedback! We're glad you like the wireless charging feature of these earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great phones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound- the best phones ever- works great with IOS
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Great sound and application
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound just like its big brother however my ears hurt. If you sit these properly, my tiny ears are too small to accept the entire piece and it hurts a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stelyos,
We're glad that you like the sound quality of the headphones. It's unfortunate that you are not having a complete experience because of the fit and comfort. For optimum performance, make sure that you are wearing the headphones properly. You may find this link helpful:
https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000237901.html
Hope this improves your experience. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during a conversation. Plus, you can get an 8-hour long battery with noise canceling, IPX4 water resistance, and easy wireless charging. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
They're great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise cancelation out of any earbuds I've used. Sound quality is good and battery life is pretty decent. Speak to chat works surprisingly well..better than the samsung galaxy buds pro version of it. I usually wear medium ear tips but for these I had to go a size down so keep that in mind, also you have to do a little twist to get the buds securely fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, We appreciate your feedback on the WF-1000XM4 Wireless Noise-Canceling Headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thanks for sharing this feedback. Jay
- Pros mentioned:Sound quality
Recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless earbuds available. I tried all the top earbuds brands out there but none compare to the sound quality of this Sony beauties.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mori, Great! We're glad you like the sound quality of our newest industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality on these are superb! Especially how it blocks off sound. I recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deputymaster, Great! We're glad that you like the noise canceling function. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Better than average...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low bass, okay microphone....earbuds charging issues....my Jabra elite75t and elite 85t have better sound and noise cancelation is alright....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Asus, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Please ensure to download and use the headphones connect app, it has an EQ settings that you can use to customize the settings to fine-tune your music. The WF1000XM4 is designed to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging.
For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Cons mentioned:Fit
If you've used any AirPods - Stick with AirPods
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you intent to use these in any form of professional setting I wouldn't recommend these - especially if you have two phones like I do. Even aside from the swapping of devices, they are large and uncomfortable. I found myself constantly readjusting them and still never felt a good fit. When I talk, I have more bass in my voice and I could hear almost a tin can reverberation. It became frustrating at best. If you've used AirPods in the past (pro or otherwise) stick with them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Isror, thanks for choosing and purchasing our industry-leading noise canceling earbuds. We're sorry to hear that you have issues with your SONY unit. Unfortunately, this unit does not support multipoint connection. You need to connect with your paired devices manually. Please check this link for more details:
https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000240524.html
For issues when wearing the unit, Please change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different. Please follow this link for more details:
https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000237901.html?search=wearing
For issues during phone calls, please follow this link:
https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000239090.html?search=call
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Pros mentioned:Sound quality
Awesome Sound!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound And very easy to pair to my MP3 player
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling technology! Pretty good sound. May want to get extra tips though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake, Awesome! We're very happy to hear you're enjoying the excellent noise cancelling and sound quality of your new Sony WF-1000XM4. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! -Sam
Bulletproof Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta say, bought these headphones over a year now and they haven't disappointed. These guys have been through a lot from getting muddy from work, sweating from a good sesh at the gym, even survived a couple of washing machine washes, thought I was done? nah my dogs couldn't break these bad boys. The only damaged made was where you attached the earplugs.
I would recommend this to a friend- Pros mentioned:Sound quality
A heightened sense of musicality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a musician, I have tried many different pairs of over-ear, in-ear wired, and true wireless headphones. True wireless has been my preferred music listening earphone, as most of them are getting pretty decent in terms of sound quality. For quite some time I have been searching for a true wireless earbud that can be comparable to some “audiophile” grade over ear headphones. I’ve finally found them. While the soundstage on these can’t quite be compared to over ear headphones, essentially everything else can. Clarity, tonality, timbre, and dynamics are all fantastic. They are tuned in such a way that works with all types of music. What surprised me the most was the instrument separation. These are wonderfully musical headphones that I would recommend to anyone wanting an “end game” true wireless earbud. I also love that the app is optimized for iOS. It works great and makes these earbuds well worth the money. Much better than the Samsung true wireless earbuds where some don’t even work with the iOS app. If you want the best sounding true wireless earbud, these are it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi zifuzo, thank you for your 5-Star rating! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life
Highly overpriced and overated
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these hoping for a better experienc than the Galaxy Buds 2 pro and was severely disappointed. The sound quality was lack luster. The battery life was decent enough, i will give it that. But the worst was just how horrendously uncomfortable they were! I couldnt have them in my ears for very long! Definitely returned them and stuck with the Galaxy Buds 2 pro. People may like them however for the base boost it has.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with these earbuds. Great sound and great fit. Very happy I bought them!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanK, We're glad that you like the fit and sound quality. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and feels very secure. Battery life can be improved. Overall buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juice, We are happy that you like your new Sony wireless noise canceling in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Grab these bad boys
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has done it again . The best noise cancelation! Top notch sound . Battery could be better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeS, Awesome! We're glad that you like the sound quality, battery life, and noise canceling function. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin