Customer Ratings & Reviews
- Model:
- WF1000XM4/S
- SKU:
- 6462205
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply the best. Out performs every thing in the field.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
All around great wireless buds.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great, compact, excellent battery life and the sound quality is top notch. Only thing I don't like is the fact you can't adjust the volume from the earbuds themselves. Hopefully they can implement volume control on a future update. Other than that, these are hands down the best truly wireless earbuds I've owned to date. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grizz, Wow! We are truly please you like the incredible sound quality, great battery life, and overall features of the WF-1000XM4. Be sure to download the Sony headphones connect app. You can change the playback controls from the Sony headphones connect app. Everything in the WF-1000XM4 headphones has been designed from the ground up. Like our new Integrated Processor V1. Specially developed by Sony, our new Integrated Processor V1 takes the noise-cancelling performance of our acclaimed QN1e chip and goes even further. Improved noise cancelling performance and Bluetooth “System on Chip” technology delivers the industry’s highest level of noise cancelling yet uses less power. Adding in drastically enhanced call quality, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for giving the product a perfect rating and for choosing Sony! -Jess
2 Years later....
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for those who are looking for longterm earbuds. These certainly are NOT for you. Just over two years into owning these, my right earbud now only lasts for 30 minutes, while my left one remains near the same as when I putchased these. This battery issue is running rampant through alot of folks who have purchased this model. The previous model had the same issue, and i dont see any reason why thr xf5 wont have the same issues either. For what it's worth, for the sound quality by itself, is top shelf. You will not have a better sound experience with any other wireless bud on the market. Thay alone earns them 2 stars. Unfortunately the short lifespan keaves a very bitter taste in my mouth. I loved these and sony would have had me for life if i didnt spend 300 dollars to barely get 2 years out of these. Im not making the same mistake twice
No, I would not recommend this to a friend- Pros mentioned:Sound quality
!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds good sound isolations is firee !!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of the item is awesome and the noise cancelling feature functions very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abhi, Great! We're glad that you are enjoying the sound quality and noise canceling function of our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Cons mentioned:Price
Great sound but too much bass.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.to heavy on the bass, the charging case looks and feels very cheap, like something that could have been 3d printed. they are too expensive for how the case looks, that's a part of the whole package.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi jerm,
Thank you for the review. If the bass is too heavy, we recommend using the Sony headphone connect's equalizer to mix the audio settings depending on your preference.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/software/00269130
Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
- Pros mentioned:Sound quality
Best !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in ear headphones!!!! Noise cancellation second to none!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennethS, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Great earbuds. Clunky operation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds. Clunky operation. Love these for sound, comfort and noise cancellation. Operation and syncing multiple item is clunky.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MRCD, We're glad that you like the sound quality, comfort and noise canceling function. Your feedback matters to us as it helps us improve our products. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Taintsticks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought with the airpods these things sound great but are uncomfortable so i returned them
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Senior Concirrge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best earbuds I will recommend my friends and family
I would recommend this to a friend - Pros mentioned:Sound quality
Sony is top tier
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony never stops surprising me with the quality of their earbuds. They are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gosu, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Still the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive tried using other wireless in-ears, and these are still the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zaczac, Fantastic! We're very happy to hear this feedback. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best sounding wireless earbuds. The active noise cancelling is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .H Sandman, We are happy that you like your new Sony wireless noise canceling in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Very good buy!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them! I take them everywhere I go and they sound Awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TinaR, We are thrilled to know that you love your Sony wireless noise canceling in-ear headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
Great earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty happy with my purchase. Earphones are giving great sound, Bluetooth range is big so I don't get disconnected even if I'm far from my phone. Easy to wear, mostly at the gym, noise cancelling works great. The app is giving great features. Battery life is big, keeps my earphones almost 5 days without charging. Great job SONY A+++
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, We're glad that you are enjoying the sound quality of your new headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony WF1000XM4 Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic noise canceling capabilities great for noisy environments
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanS, Amazing! We're so happy to hear you're enjoying the top notch noise cancellation of your Sony WF1000XM4. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound qualityCons mentioned:Fit
attempted upgrade from AirPods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation, difficult to fit comfortably, great sound when you can get them fitted properly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wassman1, we're glad you like the noise canceling feature and sound quality of our product. We're sorry to hear that you have an issue with the fit of your SONY unit. You can change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different. Please check this link for more details:
https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000241097.html?search=replacing
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Love it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my headphones without a doubt one of the best on the market!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luis, Thanks for the feedback on the Sony WF1000XM4 Wireless headphones. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Best u can buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite pair of headphones. Sound quality threw the rough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LiyahB, we're glad you like the sound quality of our product. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you so much for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality very happy with purchase highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeS, we're glad you are happy with the sound quality of your new earbuds! Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing SONY! ~Earl