Customer Ratings & Reviews
- Model:
- WF1000XM4/S
- SKU:
- 6462205
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers value the WF1000XM4 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the excellent noise cancellation and sleek design. However, some users have concerns about the fit, price, connectivity issues, ear tips, and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good Value
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. Happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thanks for the 5-star rating! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Amazing earbuds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing earbuds. Sound quality is fantastic. I love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Squishy, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Best earbuds I've owned!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are amazing! Lots of customization in the app, and the sound and noise cancelling are fantastic!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nickberkshire, Excellent! We're glad that you like the sound quality and noise canceling features. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
All in all, the BEST True wireless Bluetooth buds!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned previous models, and this is the best one yet. Now supporting LDAC & new new bone conduction design, there is much more detail, and a more sound stage (this is the opinion of a Sennheiser HD800s owner). The foam tips are very effective, but may require some adjustment. I found that the Spinfit 360 tips work as well, and a nice fit. The active noise cancelling is second to none! The ambient setting works very well. I've also used these for phone calls with little probelm. One bit of advice, whenever it is paired with another device, the LDAC settings might be reset to AAC. Otherwise, these are the best Bluetooth ear phones I have ever owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Snape808, we appreciate your feedback. We're glad that you like the noise canceling function and sound quality of your WF1000XM4. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound qualityCons mentioned:Fit
Great get
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Conversation comes through clear noise canceling works beautifully the fit can be tricky but overall worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junbug486, Great! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Really good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds no issues at all sound quality is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorS, Perfect! Good to know you're enjoying the amazing sound quality of your Sony WF1000XM4. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Super dood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnificen audio, good app. I' m use thatat the gym....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IgnacioL, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Excellent Earbubds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfortable fit. Price was attractive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi glad that you like the sound quality and comfortable fit. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony Earbuds are great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound. Much better sound quality than AirPods Pro
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Albany87, We are glad that you like the sound quality of your new Sony wireless noise canceling headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Not worth the 250 paid maybe 150 at best
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality but don’t stay in eat well despite different sizing options, noise cancelling could be better
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrendaF, Thanks for the sharing your experience with the Sony WF1000XM4 Wireless earphones. We're glad that you like the sound quality of the earphones. Everything in the WF-1000XM4 headphones has been designed from the ground up. Like our new Integrated Processor V1. Specially developed by Sony, our new Integrated Processor V1 takes the noise-cancelling performance of our acclaimed QN1e chip and goes even further. We also appreciate your feedback regarding the noise cancelling feature. This can help us improve in the future. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. battery life is ok. Sound quality is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gsoz, we're glad you like the battery and sound quality of our product. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thanks for choosing SONY! ~Earl
- Pros mentioned:Bass, Sound quality
Best ANC in-ear headphones to-date
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having owned several in-ear headsets, these are the best by far. No, they are not cheap, but the sound is great. Would I like a bit more bass? Sure, I'm a bass head. But with some changes in the Sony Headphones app (which I recommend) these are very close to what I love.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dondo, Awesome! It's really amazing to know you're satisfied with your purchase! We're thrilled to hear you feel the WF-1000XM4 is the best sounding earbud headphones that you've owned and you're enjoying the superb sound quality and excellent noise cancellation of the unit. Good to know you're utilizing the different functions and built-in equalizer on the Sony Headphones Connect app. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds I’ve purchased. Sound quality is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pendejoe Awesome! We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
Great but not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great except for a few things. Not enough choices for ear fit, and the battery life isnt as long as others ive had before but still good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AR666, thanks for choosing and purchasing our industry-leading noise canceling earbuds. We appreciate your feedback regarding the fit and battery life of your SONY unit. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you so much for choosing SONY! ~Earl
- Pros mentioned:Bass, Sound quality
Great Clarity & Bass
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very full sound. Bass is awesome. You can hear more clarity from instruments with these headphones. They do a pretty good job staying in your ear, but I wouldn't use them for jogging. Great for those that favor sound quality above all else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soundcheck, Amazing! We're glad that you like the audio quality and clarity. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been eyeing these since they came out, but finally decided to buy. I was hesitant due to the cost and unsure how they’d fit. However, they are everything I hoped for. The sound and call quality are superb. The battery lasts all day even after several hour long calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonflower916, We're glad that the WF-1000XM4 is everything you hoped for. We're also pleased that you like the sound and call quality. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
It’s amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound quality and the noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi InGodwetrust,
We appreciate the positive feedback! We're glad to hear that you like the sound quality and noise canceling of the headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up. Like our new Integrated Processor V1. Specially developed by Sony, our new Integrated Processor V1 takes the noise-cancelling performance of our acclaimed QN1e chip and goes even further. Improved noise cancelling performance and Bluetooth “System on Chip” technology delivers the industry’s highest level of noise cancelling yet uses less power. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
Best Earbuds I’ve Had So Far!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like better than Beats Pros.They have better charge/battery life. Drivers have better range of sound. And noise cancellation/ambient capabilities is also a big plus!!!Easy connectivity! No issues at all. Definitely happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottH Excellent! We're happy to hear that you like the battery life, ease of connection, sound quality and noise canceling function. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
Favorite earbuds over airpods
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the EQ adjustment and how compatible it works with other apps. Phone calls aren’t the best but music and shows are awesome.
I would recommend this to a friend- Pros mentioned:Battery life
Good while it last but battery sucks
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is great and the battery life is good while it works. Bought them Oct 2022 and in April 2024 1.5 years later the battery in the right earbud is so bad it can't last more than 20 minutes before draining itself and the case if battery. Right earbud overheats.
No, I would not recommend this to a friend