Customer Ratings & Reviews
- Model:
- WFC510/L
- SKU:
- 6594423
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the WFC510 Truly Wireless Earbuds for their amazing sound quality and exceptional battery life. Many customers appreciate the comfortable fit, compact size, and lightweight design, making them highly portable. The earbuds also offer reliable connectivity and are considered a good value for the price. However, some customers have noted a lack of bass.
This summary was generated by AI based on customer reviews.
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound did not come through clear and although the volume was high I did not not hear well enough.
No, I would not recommend this to a friendHead phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic needs improvement , hard for people to hear you. Little bulky
No, I would not recommend this to a frienddisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work ok but disappointed that I have to go the app every time I use them to connect to my phone, they do not automatically connect.
No, I would not recommend this to a friendSony Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bad, I wish I could hear better when I was on the airplane though… It would also be nice if we could connect more than one so need device at the same time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewP,
Thank you for your time writing this review. We're glad that you appreciate most of the features of your WF-C510. Having read your review regarding the capability to pair with multiple devices at the same time, the headset can be paired with multiple devices, but can only play music from 1 paired device at a time. These earbuds also do not include the active noise canceling and some of the more advanced features of our premium earbuds but have a more standard feature set with the addition easy button operation and they do block out a decent amount of noise.
If you need further assistance regarding your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible!!! I regret buying these. The sound is horrible as compared to Bose or even Apple. I followed other buyers advice and these still are basic!!! I actually gave them to my son. These will be perfect for a kid ages 10-14.
No, I would not recommend this to a friendSkip these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but they stick out too far, are heavy and generally a bad fit.
No, I would not recommend this to a friendNot for me!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to connect and use, but the volume was terrible! Had to return these! I have had better volume from free pairs on flights.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello JustinC,
Thank you for considering Sony products.
We’re delighted to hear that you found the WFC510 easy to connect and use. However, we sincerely apologize for the volume issue that prompted your decision to return them.
This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.
Best regards,
-Fred
Don't do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are only OK. The feedback is to loud usually for the people on the phone with you and the sound is OK. And the battery life is so so
No, I would not recommend this to a friendGood review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It world really good and love the price. Bought it as a Christmas gift
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuCh, We're thrilled to hear that the earbuds make a fantastic gift for someone else! We're also happy that you appreciate their exceptional sound quality, all within a compact design. Thank you for offering a fantastic rating on the product! -Jess
I won't buy these again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always have trouble trying to get them to connect.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MeredithS, We are sorry to hear that you are experiencing issues with your WFC510 earbuds. We'd love to troubleshoot the issue and make this a better experience for you.
May we contact you to help? If so, please send us an email at socialsupport@am.sony.com.
Regards,
Carl
Average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps falling out of ears specifically while eating.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AlirazaA,
We're sorry if our WF-C510 Truly Wireless Earbuds did not fit your ears well. Your feedback is extremely important to us and is very much appreciated. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance.
For fit concern, the WF-C510 earbuds are optimized to perfectly match the human ear. Enjoy superb comfort and an even better fit, thanks to their rounded shape and reduced surface area. To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different. Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible. Please make sure to follow the guide from this link:
https://helpguide.sony.net/mdr/wfc500/v1/en/contents/TP1000445760.html
If you need further assistance regarding your concern, Sony has just the ticket! Chat with a skilled product enthusiast for quick how-to and troubleshooting help. Connect with them on the link below, just click on Chat with an Enthusiast.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Regards,
Jess
- Pros mentioned:Battery life, Comfort, Sound qualityCons mentioned:Bass
Lightweight Earbuds With Decent Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony wireless earbuds don't cost as much as some of the high-end ones they are competing with, but you still get decent sound quality from a basic pair. They come with a nice compact charging case and a small assortment of different sizes of silicone rubber type tips for each "bud" allowing you to use one that fits your ear. They paired easily with bluetooth, and there is a free Sony phone app if you need an extra way to connect or control the volume. They fit and feel pretty comfortable. I don't think the low-end bass is what I would call *good* but it's not as anemic as some other earbuds in this price range I have tried. The overall sound quality was pretty good--the highs and mid-range were nice and wide and detailed, no tinny sound at all. The battery kept a charge for quite a few hours of play, which was a plus. The case fits easily in a pocket and keeps them safe and clean. Sony products always seem to work well for me, and these are no disappointment. Earbuds are just not full of bass!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoolBoomer,
Thanks for purchasing Sony WF-C510 Truly Wireless Earbuds. We are extremely pleased to hear you are enjoying the great features and overall performance of these earbuds. Your feedback regarding the low frequency of the unit is greatly appreciated. If you feel like you are missing some bass or your music missing a bit of oomph, the Sony Sound Connect app packs numerous audio presets curated by sound experts. Not everyone finds them perfect, nor are they meant to be. You can find one that suits you the most and tweak it to your preferences. Here's the link for more details:
https://www.sony.com/electronics/support/articles/00286844
Thank you for trusting Sony!
Regards,
Jess
- Pros mentioned:Battery life, Fit, Sound quality
inexpensive price, great sound and features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colorful, lightweight, stylish, and great sounding earbuds that will really impress at this price point. That is what I feel about these earbuds in one sentence. I love the color options; I have the blue ones and I enjoy having a different color than my other pairs of earbuds that I own. These are very inexpensive for what they are, and they certainly don’t feel like they are around $60 at all. They do have some impressive features that you can access using the Sony Sound Connect app such as setting up 360 spatial audio, custom EQ settings, finding lost earbuds, and much more. You don’t need to set up custom EQ settings to get good sound, these sound good right out of the box and they work well and I enjoy the mid to high frequency they produce. Connecting them to multiple devices at the same time also works well and you can seamlessly transition between two devices with the multipoint connection that these offer. Another welcome feature is the ambient sound that and it works pretty good and I have no complaints about this. The physical buttons on each earbud can be set to single, double, triple tap, and also long presses and continuous presses. You can set each up with different customizations to your liking in the app. The fitment of the earbuds is great, and you are provided with S, M, and L size silicon clear tips to select from. These do not have active Noise cancellation, and this helps provide the long life of 11 hours and I found that the outside sound is blocked pretty good without having an active NC feature. The pill shaped case also provides an additional 11 hours of battery life, and a quick 5-minute charge will give you an hour of life to keep the music going. And to add on about the case, its well-built and the hinge feels good. You are not given a USP Type C charging cable, but I have plenty of those lying around so I wasn’t worried, also Qi/wireless charging is not an option on the case. The earbuds also do not have wear detect sensors, but again, at this price point, I really don’t expect features such as that. Overall, these are great earbuds for the money and even offer some features the more expensive models offer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jago,
Thank you for taking the time to review your WF-C510 Truly Wireless Earbuds. We're glad that you like the incredible audio, range of colors, and stylish design of these earbud headphones. It's good to know you appreciate the assortment of earbud tips in various sizes to ensure there is a great fit for all ear sizes and you're utilizing the different customizations and built-in equalizer on the Sony Sound Connect app. Your feedback regarding the absence of wireless charging, wear detection function, and charging cable in the box are greatly appreciated. Know that we take all feedback seriously and will pass your suggestions along to the proper team for future enhancement.
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
- Pros mentioned:Battery life, Fit, Sound quality
Simply amazing for the price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If there’s one thing Sony is great at, it’s creating high quality products that simply work. That’s the case with these Let’s say you just need a decent pair of earbuds. Nothing fancy, nothing with audiophile sound, nothing with active noise cancelling. This could be because you don’t want to $100, or maybe you just don’t want to mess with the settings or care about the perfect sound in your environment. If this is you, then the Sony WF-C510 earbuds are what you’re looking for. The case is nice and small, about double the thickness of a lipstick tube. This means it slips into your pocket quite easily, however, it also means it doesn’t hold a lot of reserve charge. It also doesn’t support wireless charging. Again, simple design at a very reasonable cost. About that charge. I found the WF-C510s to easily go for 10 hours without a recharge, which is just fantastic. It also means you won’t be needing to go to the charging case all that often. This is without pass-through, which will reduce the battery life some. For the uninitiated, pass-through is where the mics that are used for calls are redirected to allow sound to come through directly to your ears. Normally found only on earbuds with active noise cancelling (ANC) technology, this feature lets you use your earbuds while remaining connected to the world around you. Even if ANC is not important to you, you’ll still be amazed at how much sound these earbuds block. This is due to their extremely solid fit in the ear canal. While low sounds (like jet engines or lawn mowers) still come through, in an office or home environment this passive noise cancellation is actually quite effective. The fit of the ear tips is typical Sony, meaning the silicone tips come in multiple sizes to fit any ear canal, they are comfortable for hours of listening, and they feel secure even when you’re physically active. While the WF-C510s are able to withstand sweat or a light drizzle, they are not waterproof and should not be worn in wet environments. The sound of these earbuds is decent. Not great, but decent. At the default setting, mid frequencies are too high, giving a bit of a muddled sound. Increasing the volume makes this worse, as the human brain tends to favor higher and lower frequencies at lower volumes, a tendency that reverses with volume. So, if the default sound isn’t for you, then you’ll want to use the app to adjust. The app includes a five-band graphic equalizer, which helps. Note that fans of EDM or other bass-heavy music will never be able to drive the lows they are looking for out of these buds. For the rest of us, though, a little tweaking goes a long way. The separation is decent, although the soundstage is a bit compressed. Sounds can get a bit muddled, with individual instruments frequently not standing out but sounding like a mix. But they are still far clearer than anything I’ve heard close to this price point. The WF-C510s support Sony’s 360 Reality Audio, a competitor to formats such as Dolby Atmos. It promises to bring 3D soundstage to your headphones. Available from select streaming services such as Tidal and Spotify, on Sony’s expensive headphone models, it is impressive. On these buds, though, it didn’t really make much difference. Even streaming directly from Sony’s site, in a blind test I could not tell if the source was 360 Reality Audio or plain stereo. Wrapping up, what you have here is a very clean sounding pair of earbuds, buds that sound better than many competitors costing more than twice as much. You have exceptional battery life, a very comfortable fit, and the always outstanding Sony build quality. If you’re looking for basic buds at an extremely reasonable price, the WF-C510 is the first stop you should make.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NotBobMontgomery, Thanks for the positive feedback! We are happy to hear your purchase went well and your satisfaction with the amazing quality, features, and great performance of these earbuds are greatly appreciated. It sounds like we hit the mark with the WF-C510. Thank you for offering a fantastic rating on the product! -Jess
- Cons mentioned:Bass
Sound bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bass at all . I never use them . Wish i hadnt bought them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sc71,
We regret to hear that you are not satisfied with the wireless earbuds. Sony's commitment to customer satisfaction is our top priority. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Sound Connect app).
It is also recommended to wear both earbuds properly. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities, volume, or call performance. If any of this is the case, try the following:
-When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different.
-Check if the headset is properly worn on your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.
For more information, please refer to this link:
https://helpguide.sony.net/mdr/2982/v1/en/contents/TP1001608561.html
Additionally, you can use the equalizer/CLEAR BASS setting of the Sony app to fine-tune the sound quality depending on your needs. You may find this link helpful:
https://helpguide.sony.net/mdr/2982/v1/en/contents/TP1001612402.html
Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Pros mentioned:Battery life, Fit, Sound quality
Colorful, pocketable and highly functional headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are MANY options today for true wireless headsets - options in all shapes, sizes, feature levels and price. So what makes these Sony WFC510s stand out? A few things, it turns out. First, the basics - they have solid sound, particularly for something so small and in this price class. Sound is great out of the box and you can use the Sony app (if you're connecting them to your phone) to tune the 360 degree sound, change the equalizer settings, etc. which will help tune it to your ear even better. The microphones also pick up solid OUTBOUND sound which is important if you intend to use these for calls. They're also SUPER compact and light weight - both the earbuds themselves AND the charging case. That makes this true wireless headset something that is truly pocketable (for some reason, some headset makers produce very large cases that make the headsets less portable). It also means (in combination with their shape) that they are very comfortable to wear, even for long periods. They come with th three different sets of tips for different ear sizes, but the pre-installed medium sized tips fit my ears just fine. Battery life seems to be quite good and I'm able to get through a whole day of phone calls and meetings quite well. As an added bonus (though it's far from a "basic"), the headset comes in a few different colors which is quite a welcome bit of personalization in a world where the majority of headsets are black with a few white - here you can get blue if you like (as I did), yellow, etc. So then what are the downsides? Not many as it turns out. The only one that I've found in my trials so far is that they don't have true active noise cancelling insead offering noise isolation. It's not as good as true active noise cancelling, but that's not unexpected in this price class and not something I was expecting from the marketing. So if you're in the market for a new set of earbuds and you're looking for a solid value set from a quality company that punches above it's weight and lets you express yourself a bit too, then the Sony WCF510s could be just what you're looking for. Give them a try today!
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Brett! That's very generous of you! We're truly pleased to hear you love your new Sony LinkBuds and these deliver a compact and light design, superb audio, and call quality. It's wonderful to know that you are utilizing the built-in equalizer on the Sony Sound Connect app. Colorful and compact, these Bluetooth earbuds are equipped with features designed for excellent sound quality, anytime and anywhere. Thanks for choosing Sony! -Jess
Refuses to connect even after pairing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gigantic headache. Has already paired to my ohone and connected a couple gimes but now refuses to and more of a waste of money for what its worth. Not worth the headache or the buy .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kiara, we sincerely apologize for the frustration you're experiencing with your WF-C510 earbuds. We understand how disappointing it is when a product doesn't perform as expected. We're here to help. Let's try a few troubleshooting steps:
-Initialize the earbuds. This operation resets volume settings, etc. to the factory settings and deletes all pairing information. Please refer to the following link for detailed instructions: https://helpguide.sony.net/mdr/2982/v1/en/contents/TP1001614210.html
-Forget the device from your phone's Bluetooth settings and then pair it again as if it were a new connection.
Additionally, we recommend that you explore the additional steps provided at this link:
https://www.sony.com/electronics/support/articles/00345451
If you've tried these steps and are still having trouble, please don't hesitate to contact our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for being a valued Sony customer and for letting us know about this issue.
Best regards,
Estefany
Poor sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great! The only downside is the sound which is very poor compared to my previous AirPods.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Oliver,
We're sorry to hear that you are having some issues with your WF-C510 earbud headphones. This is not the experience we want you to have. Your feedback is extremely important to us and is very much appreciated. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance.
Check that you are wearing the headset properly in your ears. To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, change the earbud tips to ones that fit more snugly in your ears. Please make sure to follow the guide from this link: https://helpguide.sony.net/mdr/wfc500/v1/en/contents/TP1000445760.html
By using the Sony Sound Connect app, you can make few adjustments to your headphones settings to suit your needs. This will give you more control over your headphones and their performance. For more details, you may refer to this link: https://www.sony.com/electronics/support/articles/00286844
Should you need technical assistance, please let us know so we can turn your experience around. Sony has just the ticket! Reach out to our new Product Enthusiast. They are Sony fans, just like you, who can help you troubleshoot/setup your headphones issue. Connect with them on the link below, just click on Chat with an Enthusiast.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
You may also send us an email at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Waste of money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low sound quality and too bulky for my small ears. I will be returning for a refund.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jrob,
We're sorry to learn our WF-C510 Truly Wireless Earbuds did not fit your ears well and it hasn't performed to your standards. Your feedback is extremely important to us and is very much appreciated. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance.
To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different. Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible. Please make sure to follow the guide from this link:
https://helpguide.sony.net/mdr/wfc500/v1/en/contents/TP1000445760.html
By using the Sony Sound Connect app, you can make few adjustments to your headphones settings to suit your needs. This will give you more control over your headphones and their performance. For more details, you may refer to this link: https://www.sony.com/electronics/support/articles/00286844
It's unfortunate that you are considering returning the unit. If you still have the unit and you need further assistance, Sony has just the ticket! Chat with a skilled product enthusiast for quick how-to and troubleshooting help. Connect with them on the link below, just click on Chat with an Enthusiast.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
Jess
Donald
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have mot received them yet Feel over 1 werk to get product is not realistic.
No, I would not recommend this to a friend