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Customer reviews

Rating 4.5 out of 5 stars with 572 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the product's exceptional sound quality, long battery life, and comfort, often noting its secure fit and lightweight design. They also appreciate its reliable connectivity and portability. However, a small number of customers have expressed concerns regarding the bass performance and overall volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 572 reviews
  • Rated 5 out of 5 stars

    Great Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buds, my son loves them. Check out fast and easy as always. Shipping speed was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved it got this for her birthday she some seminar but love this much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good clear sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a great value earbuds from a know brand, you can’t go wrong with these Sony’s. They feature many of the same features of Sony’s premium buds but at a much more budget-friendly price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LiviaD,

      You made the right choice! We're thrilled that you are enjoying the performance of the Sony earbuds. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony of the Mony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice on my part. Sony has always been a leader of products in our household.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more sound out of these buds. Ireturn the for a mini pair of jbl ear buds. The sound quality is horrible. For a expensive pair of ear buds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got these for my wife for when she wants to tune things out while working on a project. she loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlK,

      That's wonderful to hear! We're so glad your wife is loving her Sony WF-C510 Truly Wireless Earbuds for tuning things out while she works on her projects. Enjoy the focused creativity!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 4 out of 5 stars

    Cute!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cute and perfect price. The only problem one of them doesn’t stay in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. My girl use this for the school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item I got one for my friend and I getting one for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds stay in my ears fairly well but don’t have the greatest sound. Overall not bad but wouldn’t buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are just what Ibwas expecting, pleased with the purchased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorieMac,

      Thanks for sharing your feedback on the WF-C510 earbuds. We can't be happier to hear that they were exactly what you were looking for and you're so pleased with your purchase!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perform better than expected No need to buy $200 pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter, she really loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well for the price. I bought these for my wife but plan to get a pair for myself.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy something else.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Sound quality is lame. -Battery is long lasting with moderate use. - Within a week of getting them the volume on the right earbud decreased. - Cuts in and out frequently. - “Ambient Mode” is just the noise cancelling turning off. Luckily I only needed these headphones to listen to podcasts at work so the lack of quality isn't TOO much of a let down but I wouldn't waste another 50 on these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi radcliff,

      Thank you for your feedback. We understand how frustrating it can be when a product doesn't meet expectations. This is not the experience we want for our customers.

      It seems you are experiencing multiple issues with your WF-C510 earbuds. Let's address each one:
      Sound quality: One step to improve the sound quality is to change the sound quality mode to "Prioritize Stable Connection" via the Sony | Sound Connect app.

      Volume Decrease in Right Earbud: If the volume of the right earbud decreased within a week of use, you should try resetting and initializing the earbuds.
      Reset: https://helpguide.sony.net/mdr/2982/v1/en/contents/TP1001614211.html
      Initialization: https://helpguide.sony.net/mdr/2982/v1/en/contents/TP1001614210.html

      Frequent Disconnection: Bluetooth communication can be affected by interference from other devices or crowded places. Here are a few steps you can try:
      Move the earbuds and the playback device closer.
      Stop the Bluetooth connection to any device other than the earbuds.
      Close all apps except the one you are currently using.
      Reset both the earbuds and the playback device.

      If the problem persists after trying these steps, we recommend reaching out to our product support team via phone call at 239-245-6366 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET.

      Thank you for choosing Sony.
      Best regards,
      - Stephanie Sony_US

  • Rated 4 out of 5 stars

    Great value, great sound, limited features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get this on sale, it is really hard to beat anything similar. Got mine for about half off, and nothing in that price range is close.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, AlexK,

      Thanks for the review and the great rating! We are glad you are enjoying your Sony earbuds! With their light and compact design to give you all-day comfort and designed for the ideal fit, for an exceptional all-round listening experience.

      Thank you for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Rated 2 out of 5 stars

    Not for Phone calls

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the earbuds are great for music, it fails when it comes to phone calls. Every last person I've talked to while using these earbuds have stated that I sound muffled. I wish I can return them but I believe it's too late. The sad thing is that I own a pair of Sony over the ear headphones and love them so I though this product would do the same.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good Price

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great noise cancelling and sound quality for the low price! Comfortable silicone buds and small physical buds, they have an app that you can customize everything on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobH,

      Perfect! We're thrilled that you like the sound quality, comfort, and dedicated app (Sony Sound Connect) of the wireless earbuds. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has come out with an affordable earbuds... so good i bought TWO!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds do the job! Affordable and are excellent!

    I would recommend this to a friend