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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 513 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 513 reviews
  • Rated 3 out of 5 stars

    not the greatest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too big and bulky. dont stay in my ear when bending over. no background noise block or locate if lost app. great sound for conversations

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angelaly,

      We're sorry to hear that our WF-C510 Truly Wireless Earbuds did not fit your ears well. These earbuds do not include the active noise-canceling and some of the more advanced features of our premium earbuds but have a more standard feature set with the addition easy button operation and they do block out a decent amount of noise. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance.

      To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different. Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible. Please make sure to follow the guide from this link:

      https://helpguide.sony.net/mdr/wfc500/v1/en/contents/TP1000445760.html

      You can locate Bluetooth® devices with Find My Device technology and sometimes even emit sounds (unfortunately, this does not apply to headphones) within a short distance when connected to a compatible Android™ device. For optimal performance, we suggest using the Google Find My Device app applicable to your smartphone.

      For more information, visit this helpful link: https://www.sony.com/electronics/support/articles/00270619

      If you need further assistance, Sony has just the ticket! Chat with a skilled product enthusiast for quick how-to and troubleshooting help. Connect with them on the link below, just click on Chat with an Enthusiast.

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Regards,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Work well and at a good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used these earbuds for a month and they are working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. It was a gift for my bf and he is happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SusanaJ,

      Thank you for choosing Sony!

      It's truly wonderful to know that you had a great experience with your WFC510 purchase! We're so glad to hear that it made a perfect gift for your boyfriend and that he’s happy with it. Thank you for sharing your thoughts, and we appreciate your support!

      Best regards,
      -Fred Sony_US

  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for vacation to wear in the pool. While they work for that (with limited range), i was disappointed that they did not include wireless charging. And to make matters worse they didn’t even come with a charging cable. In hindsight i would have paid and additional $20 and purchased the JBL waterproof option.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them mainly for phone calls, yet it didn’t meet my expectations. Audio quality is not good, but fair for the price , it sounded like I was mumbling majority of the time from the other end.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best earbuds..i like buying my electronics from best Buy, simply the BEST

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Komise,
      Thank you for your thoughtful input about the WFC510 earbuds! We're grateful to hear that you consider them among the best. Your support means a lot to us!
      These earbuds are equipped with features designed for excellent sound quality, anytime and anywhere.

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Sony ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't open these yet to try them out but i have them 5 stars because they were recommended to me by a worker at the store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Wiff! We appreciate the you purchasing our product. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good volume quality. But one thing is that it doesn’t come with a charger. Other than that everything is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShokirK, We're so glad to hear you're pleased with the volume quality of the Sony WF-C510 earbuds! The new WF-C510 earbuds do not include a cable and we acknowledge that this can give a sentiment of disappointment. However, since most customers already have compatible chargers or cables, we ask them to help our sustainability initiatives by re-using them. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Wife loves the earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these from my wife. She loves them! Very easy to set up. Wonderful product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. The only negative is I have to charge it with my computer power cord, phone cords don't work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GailS, We're glad that you like these earbuds. We'll take note of your feedback with regard to charging using a different cord. Thank you for choosing Sony. Carl Sony_US

  • Rated 4 out of 5 stars

    The best earbuds so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased, they work very Good, better than the other earbuds I've bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony speakers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, don't feel as sturdy in your ear especially when exercising

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful store clerk on Ear Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Christmas Gift for my Grandson. The store clerk was very helpful in showing me where they were and how they operated.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dirk,

      Perfect! We're glad that you were assisted professionally. Your grandson will surely enjoy these amazing headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Not worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth. Returning this product. Sound quality is not better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. Got them as a spare but quickly made them my everydays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds ever bought! I would even say better than skull candy brand !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KerishaR,

      You made the right choice! We're thrilled that you are enjoying the performance of the wireless earbuds. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I like this product I recommended to buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great definitely worth the price! I am actually kind of awed by the ear buds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, DanialF. We're glad to read the WFC510 Earbuds are meeting your expectations. Remember using the DSEE (Digital Sound Enhancement Engine) function in the Sony | Headphones Connect app to achieve the best sound quality, you also have equalizer settings to customize on the app! Thank you for choosing, Sony. Best regards. -Jenn Sony_US

  • Rated 4 out of 5 stars

    Great Value noise reduction A+++

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with all bluetooth connections. I use with my Apple TV to listen while not disturbing others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, RaviS! We're glad you like your new earbuds. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    A more than Decent Earbud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bang for the Buck! It's not the best, but reliable. I would buy these if your afraid of losing them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottM, We're happy that you appreciate their exceptional sound quality, all within a compact design. Thank you for offering a fantastic rating on the product! -Jess Sony_US