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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Probably the best headphone you could find

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend days researching and testing various headphones with and without noise-canceling features. This came on the top of the list and I order them along with Beats and Bose (for my kids), now we could very successfully social distance from each other without hearing each other. I am very happy with this product and it has been working very nicely so far...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeBG, we're glad that you are having a good time with our product. We are always looking to make SONY better. Thank you! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancelling Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for their advertised noise cancelling capabilities. The advertisements were correct. These headphones truly block out most of the noise around you. I was especially pleased with the reduction of spoken noise around me, e.g. television, radio, and individual conversations. I am very interested to see how well these headphones will block out airplane noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sounding headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to set these up, but after hearing the sound they offer was well worth it. The sound is awesome and superb with an app where you can control the bass, treble, etc. The only qualm I have is that they tend to heat up your ears after listening for an hour or longer. But with the sound they offer, that is definitely not that big of a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It was everything I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant spending this much on headphones. I was sitting in a restaurant and the noise canceling was amazing. I was sitting with my music turned down so I could work and was shocked when I took the headphones off. Sure, I could hear some background noise but, until I took the headphones off, I had forgotten how loud the restaurant's music was or how loud the people around me were.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great value! Highly recommended! Great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Comfortable to wear for hours and noise canceling is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling headphone bar none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only experience with a noise canceling headphones was a 10 year old BOSE pair which was good, but I haven’t compared Sony’s pair with a current BOSE pair. However, Sony’ s headphones are great beacause it is very easy to switch between Apple devices: iPhone, iPad, and MacBook Pro. I also love that it is wireless. It noise canceling works very well in a room with the tv volume blaring.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    You will not be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound coming out of this earphones are great period. The noise cancellation is effective. The price is without a doubt costly, but this earphone does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in its class and for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to Beats, Bose, and other brands i've owned this one takes it home for the win. I got lucky and got it on sale but even at full price they are way above quality sound vs beats and bose. They also come with a nice app ro compliment all the features this baby comes with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JSLaw, we are glad to hear you are enjoying our industry-leading noise canceling headphones. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality, typical consumerism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and it works just like all the other BT headphones out there. Is the sound quality perfect? Not a chance. Why? Because everyone has a different preference for EQ. Thankfully the mobile app lets you configure the EQ to a degree. My main complaint is in the lifespan of the product. The headband is made from plastic, so that makes me feel the need to be extra cautious with the headphones. The ear cups don’t seem easily replaceable and I haven’t found parts for it online. I believe that if you’re going to pay $350 for a pair of headphones, there should be availability to purchase replacement parts.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome headphones the bass is excellent perfect sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good bluetooth connection. Integrates with phone,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life. Good quality sound and excellent connectivity to devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These headphones cut out all the noise!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones that cut out most all background noise. Easy features allow you to control how much noise cancellation you want and touch features on the headphones themselves work great to control the device you are listening to from the headphones. Bluetooth has great range (up to 30ft without breaking up). Overall these headphones are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CardinalBeaver, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless Headphones in the price range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did quite a bit of research before I bought these headphones,and I have to say, The sound is incredible. Nice bass response too. The noise canceling feature works perfectly. I use these on my computer,so I haven't had a chance to use all the phone features, but have seen several videos demonstrating these. I am a musician/audiofile,so these Sony headphones are well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Bose man; the salesperson talked me into trying this Sony model; the sound is excellent and turning off the noise cancel is as easy as touching your ear; it comes with a cord in case the batteries rundown but overall a really nice set of headphones; the features are a little better than Bose - but the sound is 98%ish of Bose

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NomyPlayer, it sounds like you're a Sony man now too and we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were debating between these headphones, Beats and Bose. The store associate convinced us that sony was better and we are very happy. You can cup your hand over the right earpiece which will turn down the music and allow you to hear external noise. Perfect for flights to hear crew instructions or pilot announcements. And the sound is incredible. I highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello meridianguy,

      Awesome! We are glad you liked this unit. Thank you for choosing SONY.

      Regards,
      Zac Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things sound fantastic, work very well on music, phone, and whatever I am doing. My phone seems to pipe that audio on thru to my ears. You Tube, and whatever the apps come in loud and clear. Luv the controls on the right earpiece, and the noise cancelling is awesome. Long range as well. I do hear the occasional creaking sounds from the band though. Thx Sony!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, airboy!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the Bose 700 for the Sony M3. My decision did not disappoint. The Sony has better sound quality and the app gives more variety of sound options than the Bose 700. Sony M3's are certainly a game changer. Bose need to step it up a notch. Especially for the $399 they are charging for the Bose 700. Sony M3 are much cheaper and a better sounding headphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Melton!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Combo of Sound & Noise Canceling Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both sold our Bose noise canceling headphones after auditioning the Sonys. Best sound and equal of not better noise cancelling. The app let's you tune the headphones to your surroundings and the external volume, skip, and forward gestures are ingenuous. My favorite perk though is being able to cup the ear to temporarily pause noise canceling to be able to hear someone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones with Awesome Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and forth between these and the Bose headphones that are around the same price point. After talking to one of the best buy employees who recommended them to me, I decided to pick these over the Bose. So far I've had no regrets. They work great, have a bunch of amazing features that can be fine tuned using the app, and are very comfortable even for long durations.

    I would recommend this to a friend