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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 5,978 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! Battery life is great and sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Sound proof, easy to use. Very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Blocks all noise. Great sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable wear. Good sound and eliminates most if not all outside noise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with theses headphones. The sound quality is excellent. The noise canceling works as they describe in all of their literature. Some people expect them to block all outside noise. I do not think there is any device short of a quite room that will do that. I would recommend these to anyone looking for a quality pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great noice cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling headphones. lots of bass. blocks out sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, yoshi709!

      We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence.

      Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great choice for travelers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and are very comfortable to wear for extended periods.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great! Outside noise cancelling. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. They have a small frame but big sound and , they have enough battery life to last a couple of days even with the active sound canceling turned on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and works better than Bose QC35 II. Very light and great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    excellent ANC, decent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've very happy with the XM3's, so much so that I returned the Bose QCII's. In my opinion, the comfort is slightly below that of the QCii's, but the ANC is better. Sound quality a little bass-heavy, but I was able to get great sound via the Sony app/EQ. And to be honest, the more I listen without the EQ enabled, the more I like them. I had originally purchased the Bose, then the Sony's, for when I needed noise cancellation, but I like the XM3s so much that I find myself reaching for them regardless of my ANC needs. They do get a little hot when moving around, but I notice the same with other closed headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Headphones!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely the latest in technology I used these on several airplanes and it significantly reduces the loudness of the plane itself and the crowds onboard! Just by touching the side you can hear disable the noise cancel for quick hearing and responses! If you want something of real high class quality these are what you are looking for!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Guss, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality feels great on your head and awesome noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good product, too much bass muddies the sound.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same comfortable fit as my WH-1000 (original version) with improved noise cancelling. There is a lot to like but there is just too much thick congestion in the lower midrange and bass for me. I know some people like the extra bass but these lack the clarity and midrange purity of the originals. Returned these and am waiting for a revised sound signature - which even the new M4 versions don't have.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi richsto, Thank you for sharing your experience. While we are glad to hear that you are happy with the comfort and satisfied with the noise cancelling feature, we are sorry to hear that the headphones did not meet all of your expectations. You may also customize the audio quality of the WH-1000XM3 headphones to your preference by using our Headphones Connect app.

      We appreciate you giving us a chance and we hope that you consider Sony again in your future purchases!

      Regards,
      Carl Sony_US

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic is solid The design is decent The prince is a little bit high

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise canceling effect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I'm currently forced to work remotely. With daycare also closed, there is no peace and quiet in my home. I put these on anytime I need to focus to get work done, as well as when I'm in calls/meetings. The noise canceling works great to block out background noise. The only feature I wish was different: to turn on the noise canceling, you need to push a button that doesn't always seem responsive. Previous headphones I've owned had a switch to turn noise canceling on/off, which was slightly easier. Overall, great headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny, We appreciate all of your feedback as it helps improve the product.To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancellation. I like the touch controls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound quality is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel comfortable even on long trips and the noise canceling is 10 out 10

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    So quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. They are very light and fit my somewhat large head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super comfortable and the sound is incredible. Plus they look nice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great! It was a tie between these and the Bose QC 35. I love the touch headphone feature. It can be frustrating when trying to adjust the volume because it doesn’t always register the slide of the finger. Ambient sound mode is great because what I’m listening to is still loud but if I need to be aware of my surroundings I can be. Love that the case is built well also

    I would recommend this to a friend