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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 5,978 reviews
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these Headphones for nearly 2 years and they still hold up. The bass is just right and it holds up to the lows really well on songs that need it. The Ambient sound control works okay. I haven't used it much to really justify the use for it however I've been told its great for office settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric, awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simply the best headphones I’ve ever used. The noise cancellation is incredible. It blocks out way more than I thought it would. The sync up very nicely to your phone. There’s a dedicated app to help you get the best possible listening experience. There’s not much else to say; these things are great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOve em noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Comfortable and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my wife. She loves the noise canceling, this pair is much better than her last pair of Sony head phones. She ran a couple of miles at the gym the other day and said the headphones did move at all. Also during purchase a total of 5 different employees said they were the best headphones they have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sounding headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great and the options that come with the app are cool. They charge via USBc which is a plus for me as an android user. The only negative is that they do not connect to multiple devices at a time. This is a smaller issue for me though as I am fine manually connecting to a different device when needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Quintineliken! We are glad to know your experience using your Sony headphones. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received these as a gift. Great sound, very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved design, stylish, comfortable, much better than Bose

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound quality and battery life, feels amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The perfect wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a set of wireless headphones for 2 years now. I've tried Beats, Bose, B&W, and a few others. They just didn't do it for me. These hit the spot! Perfect tone. Not muddy. No booming bass. The noise-cancelling feature is the best I have ever experienced. I'm satisfied for the next couple of years at the very least!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great- Hold off on the Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the WH-1000XM2s. They were fantastic! I used them on plane rides from Seattle to New York and loved them. The Quick Attention feature is great for quick interactions with people, like a flight attendant. On these, the Noise Canceling is definitely improved. I don't know if it's just me, but I feel the frequency response on these is not as wide and doesn't hit the lows and mids like the 2s did. A great overall product that I would highly recommend over a name-only brand like Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the numerous reviews, these are the best sounding headphones for the money. Yes you can only be connected to one device at a time. Personally I do not find it a bother to disconnect before utilizing it on another device. If it will be for you, wait until late 2020 for the next generation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harley, we are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance.



      The headphones' supports multipoint connection such as:

      Connecting the headset to both a music player and a smartphone or mobile phone
      Connecting the headset to 2 Android smartphones
      Connecting the headset to an Android smartphone and an iPhone


      Please check the Help Guide for more details. https://helpguide.sony.net/mdr/wh1000xm3/v1/en/index.html





      Sincerely,

      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WORTH IT

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are so worth the price! you can't hear ANYTHING around you while using them. you can also customize the sound in the app. they're not totally meant for working out, but i've had no problem working out in them. i just always make sure to clean them afterwards so that there isn't any residue or bacteria buildup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    present for my wife

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on sale - great value. I love them, but gave them to my wife who is traveling a lot for work now. She loves the clarity and noise-cancelling features. Also love the fact that you can easily switch to listening to ambient sounds for conversations, etc. and then back again with just a gesture.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise canceling headphones on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think anyone could beat Bose at its own game, but these Sony headphones prove otherwise. They're even better than the QC35, and also add functionality that is missing from those like cupping your hand over one ear to hear what's being said around you on a flight, and pausing play, etc from the headphone itself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Bose QII 35's, but returned them and purchased these.Better sound, and doesn't distort on deep base. App has way more functionality and they sound amazing. Only reason not 5 stars. The touch controls can be a little frustrating many times I have tried to fast forward or turn up volume and it doesn't respond, or thinks I pushed to stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sounding Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently picked up these new Sony's for an upcoming trip to Europe and to replace my Bose QC35's that I purchased from Best Buy in 2016. Wow . . . the sound is much better than my QC 35 and I loved that headphone. The reason I did not go with the QC 35II was because my current Bose headphones have developed this issue where they keep turning on by themselves, thus draining the battery. Back in 2016, I had looked at the 1st gen WH-1000XM, but didn't like the design much, nor the sound signature. Sony has obviously improved on the design, the sound is a lot better than I remember, and the noise cancelling also appears to be much better. They'll get the real test on my upcoming trip, but so far they're beating the Bose QC 35 hands-down. What I'm liking most of all is the Sony sound signature: good base, but not too "basey"; great mids and highs; great vocals. I'm not an audiophile, but all the reviews on how these sound (better) compared to the Bose are spot on! I'm very satisfied . . . only wish I had bought them a couple of weeks earlier when they were on sale for 50 bucks less!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible Noise Cancellation!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has the best noise cancellation I have ever experienced! It’s just you and your music as it should be. The overall sound quality provided is great too. Although it is a bit pricey you are definitely paying for the premium quality of the product and if you have the money to spend then it’s worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, AJMART!

      That's great! Good to know that you're having a great time using the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    happy until...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and generally pleased till I found a little piece on the floor and realized it broke off the headphones. This should not happen to such an expensive set of headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I wish it had real buttons

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty great, the controls are obnoxious

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Canceling Head Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! I wasn't sure if they could quiet my lawn mower, but they did and more. I've worn them while, mowing weed eating and all i hear is beautiful music. Phone calls crystal clear. On the right side a simple tap or finger movement and louder or quieter. Just great. Yes they cost almost 300 on sale, but WOW!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Movieguy!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US