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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great battery life and noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to use assistant is probably pointless, but the easy letting in ambient sound by putting your hand over the right ear is super convenient. The app allows different levels of noise cancellation instead of full power, so walking or biking can be done safely.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Srart!

      Thank you for sharing your feedback on your Sony WH-1000XM3 headphones. You chose the best brand!

      Regards,

      Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bluetooth headphones, better without glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great! The noise cancelling feature is fantastic. I work in a very open office environment and these headphones have been a blessing. I can tune everyone else out when I'm grinding away. The touch commands take a little getting used to, but work just fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Lalo! We’re glad you like the product. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Just good for the quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are well made with quality material and best NC feature but when compared to XB900N the ear cups are big small feels uncomfortable to wear for longer time as the ears ends up on the ear cups feels more pressure and hot. Even from price point these are expensive. I recommend XB900N's if looking for less expensive and quality headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RBK123, We're glad to hear you appreciate the built quality and the noise canceling feature of your WH-1000XM3 headphones. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head sounds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this because when i need my time for relax i used to my music , and its excellent in quality materials , and the sound its great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Delta1000m, Perfect! You definitely made the right choice! It's nice to hear you're having an enjoyable listening experience with these headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged a pair of Bose headphones for these after listening to them in the store. The Bose had very poor noise cancelling. These do what I want. I appreciate being able to set the sound through the app on my phone. They are pricey but you’ll find what you’re looking for with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely worth the extra money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are worth the extra money you will spend compared to other like headphones on the market. Everything about these I like. The noise cancelling is top notch, the extra features as well set these above others. The app allowing complete audio customization is the icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome. I knew they were special after watching several reviews online where these were chosen over the Bose Quiet Comforts but they are really something. Sound quality is amazing and so is the noise cancelling. Best pair of headphones I’ve ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my best products that I bought from Best Buy. I had to replace the first one due to ghost touch problem in a bad weather with strong winds. The replaced headphone never had the issue. The sound quality is amazing and noise canceling is the best in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ThIs headset is the standard for this price range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned Bose prior to purchasing these and they are much better than the Bose. I honestly did not believe anyone could top Bose. They are pricey, but worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cavalierman, Wow! You definitely made the right choice! We're truly pleased to hear you're happy and overall satisfied with the features and impressive performance of your WH-1000XM3. Good to know your investment is worth it. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect in coffee shops

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used daily and dropped a couple of times in 2 years and still work as new! Quality and noise canceling is perfect for airplane rides and daily studying in coffee shops

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    OK totally happy to get these incredible earphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK totally happy to get these incredible earphones I wanted them in silver but the manufacture was sold out more importantly they do work wonderfully I would buy them again

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BuyQuality27, Great! We're glad that the headphones works well. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing noise cancelling capabilities

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a design studio that can have a TV playing, music playing and several prototyping machines running at the same time. These headphones allow me to replace virtually ALL of that noise and carry on like it’s just me and my work. These can be an introverts best friend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set of headphones. a little heavy but comfortable. noise canceling is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteelerFan, Thank you for the positive feedback! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound quality and noise cancelling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have with them is, when I'm working out I keep touching the touch panel on the right side and pausing my music. Sound quality is awesome, noise cancelling is ridiculously great. I have bose qc35 and these blow them out of the water. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of wireless headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have a better quality sound for music or solo gaming sessions and it delivers. The best part about these headphones might actually be the sound dampening though. I can barely hear anything outside of the headphones which is great for concentrating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise-cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Bose noise-cancelling headphones which were pretty shot after 12 years. These Sony headphones were getting better reviews than the current Bose edition. I went to the store and tried both. I am convinced that this is the better product and am very pleased as I fly a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enjoying quiet train ride to/from work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My co-worker had me try on this headphone at work and I was sold. You don't realize how loud ambient noise is around you until you put this on. It was worth it for me to splurge on this headphone to finally enjoy a quiet train ride home on my long commute.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gym use 100% happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed new headphones for the gym and had been eyeing these I know Sony DOESNT COVER SWEAT as far as warranty but Best Buy does so BUY THE WARRANY the noise cancellation has helped so much I can finally be in my zone while lifting and don’t hear all the noise in the background

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The very best you can buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a well known competitor’s phones for over ten years. When it came time to replace them I studied a lot of professional reviews and settled on the Sony’s. I was blown away with the improved fidelity, base, and noise cancellation, If you get these you won’t be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has many sensory issues and loves only over the ear headphones. A lot of money for a pair of headphones but by far the best purchase I’ve ever made and worth every penny!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sungem33, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US