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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First rate sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the reviews I read about this product on CNET and from other audio experts were dead on. These are best noise canceling wireless over the earphone in this price range. They will not disappoint. And Best Buy's customer service was great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RetiredDoc, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and Noise Canceling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produces great sound! The noise canceling works great! The ability to quickly stop the noise canceling by placing your hand over the right ear makes it so easy to hear what's going on around you without having to toggle a switch or remove the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, ChicagoLand!

      We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence.

      -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don't know why I waited so long....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot for business and had one screaming baby and talkative neighbor too many. These Sony noise cancelling head phones are awesome. Great sound and complete noise cancelling. Hate when the flight lands and I have to rejoin the outside world. Fantastic purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall great, Microphone could be better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with impressive noise cancellation. Microphone could be better quality, there's a noticeable difference in audio quality when the microphone is engaged. There is a problem in that this headset cannot connect with more than 1 device at a time. If that's needed, the newer XM4 headset solves that problem. No audio latency when watching videos with this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jered, Thank you for the 4-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best Headphones I Have Used!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best that money can buy. I'll admit I was on the fence for months on these nut I wish I had made the jump earlier. The ANC is world class and I enjoy it immensely. Highly recommend you get a pair! You will not be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just as good as the reviewers say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah these things are awesome. Sound is crisp and clear. ANC is crazy. You really cannot hear much of the outside world when you pump the ANC to the max. App is a little clunky but it serves it purpose. Would recommend to a friend in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best in the market now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is the best, slightly heavier than Bose 35 II not as comfortable as Bose for long hours but not as difficult to keep on your ears like beats! Slightly bigger ear cups than Bose Better sound quality than Bose and very similar to beats

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mohamed!

      We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence.

      -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As good as advertised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever owned. If anything it had too many features but the sound quality and noise canceling is nothing short of amazing. Love this headset!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tennisguy, Great! Thanks for the positive feedback. We're thrilled to know you feel the WH-1000XM3 is the best sounding headphones that you've owned and you're enjoying the outstanding noise cancelling feature and overall sound quality of the product. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your purchase! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outrageous noise cancelling technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a high price tag, but if being able to enjoy your music/movie/media is of importance to you in loud places, you will love these. USB C charging which is awesome as well. Only complaint is that it takes longer than it should to jump from device to device with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones. Wore these non stop from Amsterdam to Salt Lake City (about 11 hours) and had no discomfort what so ever. The noise canceling is state of the art. They can get super loud. And great highs and lows. If you have the money I 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is charging cable so short! Also you think they would have a charging port built into case where headphones are stored, so when charging they do not have to be out of the case where they could get damaged, scratched up whatever, since they say you should not use while charging! No thought in package for storage of headphones. Great sounding, and noise cancelling. Better than the competitors. Just cheap on charging and case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancellation ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling headphones ever. I tried both he Bose QC 35 II and the Sony and hands down Sony takes the award. Having taken 7-8 flight, bunch of long hauls as well - this headphones is holding up as day one. I would highly recommend this. The app is amazing as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best gift for my husband

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husband’s favorite pair of headphones ever! He uses them when he works out in the gym and he loves the way they stay on with all the moving he does. I would buy another one when the time comes. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and pretty effective noise reduction. Not used for music but it sounded pretty good when I tried it out. If you need noise canceling it’s worth giving it a try. Can’t say it saved our marriage during WFH but it certainly helped.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I've ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. Traveling, home listening, doesn't matter, the quality is incredible and I love the features they pack into this thing. The app could be better, but that's separate from the actual headphones themselves, which sound incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose headset died so i bought another Bose QC35 wireless noise cancelling headset. It was so bad, the Bluetooth kept skipping all the time and apparently is a widely known problem after i googled it. So i returned and bought the Sony 1000xm3 and so far its really good, no skips, sounds great, excellent noise cancelling. They are not as comfortable as the Bose though, so I had to knock off 1 star for that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Bobby!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you fly a lot and for long distances. Noise cancelling protects your ears from this constant airplane-cabin buzz. Still trying to figure out what I can listen to wireless and when I need the cable. For example, I compose music on Sibelius software and I am pretty sure I cannot listen with these headphones unless I plug their cable in my MacBook. If I am wrong, correct me..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Beats.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones are the best and the noise cancellation is second to none. I have Beats and these Sony’s are better than Beats and at the same price. You will be happy if you purchase the Sony’s.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a flight between Dallas and Las Vegas. Not only did it block out the airplane noise but the lady behind me who talked loudly throughout the whole flight. I also liked the feature of covering the right ear to allow outside noise in to hear the pilot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling function and microphone to connect to calls is excellent. Cannot hear the background noise when working from home or in the office. Cuts out the background noise when you’re on a call so you can hear what you’re saying. Excellent!

    I would recommend this to a friend