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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Cancelling Bliss

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones nearly 24/7 and they are the best I have ever bought. Worth every penny to finally have some peace of mind from noisy neighbors!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Awesome! Glad to hear that you are happy with the noise canceling feature of your new WH1000XM3!Lose yourself in silence with advanced noise cancellation- Escape the sounds of the city with advanced noise cancellation. The noise cancelling technology in the WH-1000XM3 headphones is our most advanced ever with close-fitting ear pads and our HD Noise Cancelling Processor QN1.

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. When i play ps4, watch movies on any device, or listen to music and want amassing quality i throw these on. They are fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thermostar, Awesome! Glad to hear that you found a great headphone for your console! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE THIS!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear hearing aids and fly a lot. This headset is perfect for going over my hearing aids and blocking out the noise. It also helps in my ear pressure on the plane. Even when I am not watching a movie I will keep them on until landing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don't fly without 'em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should never have waited so long to get a pair of noise cancelling headphones. The difference on a plane, especially the smaller ones is ridiculous. If you fly often or even occasionally and can afford them, then you are being foolish to not get a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this headset for awhile now and they're amazing ! I use it at the gym sometimes and I cannot hear the music they're blasting in the gym. The only thing is if you want to run with them, they catch air when you land so that can get annoying. My friend took these on a airplane trip and loved it, l the ambient noise was canceled out but the loud speakers fed right through. I would buy it again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Chuck! Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony’s! Travel a lot for work and these have continued to be worth the investment. Whether it’s mowing the lawn, playing video games or flying to the west coast these were worth the $.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skita, Perfect! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Makes everyday life so much easier

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and noise cancellation is superb. The palm on right ear to let sound pass through is a nice feature. The touch controls can be a bit finicky, but not the worst. They have made flying and working in the office tolerable again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never owned a pair of noise cancelling headphones so wasn't sure what to expect or how they would work. They are all that they promised!! I work 3rd shift and sleep during the day. I do not hear anything while wearing these headphones!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    WH-1000XM3

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used these since the start of COVID-19. Works great with on-line meetings daily. Still great battery life only need to charge every 2-3 day. Excellent range even when walking outside for a brief moment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it all the time! I love how I don’t have to take my headphones to hear someone. I can just place my hand over the right side. Long battery life. I went 3 weeks without charging it one time and still had battery life!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PDMC, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sounding.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, these sound awesome. Seeing as the "best" wireless headphones at the moment I got these was, and maybe still is, the Beyerdynamic Amiron, judging by pro reviews, these cost much less and for what I use them for, work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product great service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and the service at best buy was excellent. The noise cancelling feature brings an amazing immersive experience and you will feel how amazing it is especially when you are flying. Noise cancelled!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaychou, Thank you for sharing such an excellent shopping experience. We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awsome Noice Cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Noice cancelling Headphones I've ever had, I had the Bose Q 15 and I thought there were the best until I got my hands on this Sony WH-1000XM3 the only problem I've noticed is with the Alexa Integration but after I finally get it done I'm happy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market...well I guess now the M4 are the latest iterations. Bose may be slightly more comfortable, but sound quality can't be beat with these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi qrst, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your headphones purchase! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great at blocking out airplane noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took these on a long trip around Europe. In some cases 12 hours in the air. Battery to spare even after watching movies almost the entire way. They charge pretty fast too. One thing, make sure you charge them all the way before taking a long trip.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones so far. The sound quality is amazing and the noisecancelling is as well. They could be a little louder, but that's just a preference thing. There's only one real conplaint... THE CHARGER. It's super short and i HATE IT

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best noise cancelling headphones!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to the store and compared all of the noise cancelling headphones from a few dollars to several hundred dollars. These headphones are the best, hands down!!! They are even better than the pricier ones and does a better job than the Bose!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, jdogg123!

      We’re glad you like the product! Thank you for choosing Sony!


      Regards,

      Erin
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked these up at the start of the first stay at home order to help block the noise in the house. They work very well. The sound quality is great. I really like these. I wish they could Bluetooth to my playstation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Seanv68, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality of the headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Husband loves these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside noise canceling is nearly 100%! The sound quality is fantastic. Got these so husband could have his work conferences and I could talk or sew etc in the same room and not interfere with each other. Working wonderfully!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rainsmom, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise reduction, it does sound is outstanding, the only problem was when I made a phone call, the person on the other end said it sounded like I was underwater. So if you’re using it for phone calls I would not recommend this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cleandj, we are glad that you like the noise reduction feature. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance.

      We'd also like to help you with regards to the phone call issue you've encountered. Please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US