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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Noise Canceling, some drawbacks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling functionality and sound quality is great. The drawbacks are that I still can't figure out how to best set the Google Assistant/Noise Canceling button. Either way, these occasional beeps that you hear will interrupt or change the setting. The microphone for phone calls has poor sound quality but I may be part of only a handful of people who would like to take business calls on this also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really great, but should have dedicated ANC button

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! Super easy to pair with my phone through NFC tap, the sound is great (esp 360 but very few albums are available) and the Active Noise Cancelling is impressive. My one big complaint is that the ANC toggle button gets replaced with the Google Assistant / SIri so the only way to turn ANC off or on is to open the app on your phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi disnerd, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply Outstanding!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive sound quality, outstanding noise cancelling capability. These are by far the best headphones I’ve bought in quite a while. Made the jump from Bose and don’t regret it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, ChuyHawk!

      We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence.


      Regards,

      Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for travel!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has these and loves them so of course I needed them too! Super long battery life! Traveled internationally and they were awesome!!! A little bulky to fall asleep with on but the benefits far outweigh that minor inconvenience!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to settle on this set but I know I made the best choice. These headphones are top notch! The noise cancelling is the best I've ever encountered and the added features are a nice touch. You won't be disappointed if you go with these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. The noise canceling is amazing. From airplane flights to mowing my lawn, outside noises are almost gone, and my music is very clear, no need to blast the music. (Unless you want too... lol)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Koko, we are glad to hear you are enjoying our industry-leading noise canceling headphones. The WH1000XM3 is perfect for flights. If you haven't tried it yet, please download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, size and fit are great as well. Originally had the Bose QC3 but the ear cups were too tight so I decided to buy this pair. Both are good sounding headphones but these fit better as the ear cups provide more room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Capone!

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent pair of cans for a basshead like me...the thing that impressed me was the equalizer feature where you can literally set the high mid and low frequencies using your phone..Sony did a home run on this one!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these mainly for traveling, and they have served my purpose well. I recently had back to back 4 hour flights and was able to travel peacefully due to these headphones. Would highly recommend to anyone looking for noise cancelling headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Effective noise reduction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones when flying. Even though I wear hearing aids, the headphones don't cause squealing and greatly reduce engine and air noise. Watching a movie or listening to music, podcasts or audio books is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 3 out of 5 stars

    They broke within 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I should start by saying that no pair of headphones are worth $350. My son insisted after he got straight A's... There is a lot that can go wrong with these with all the bells and whistles. However, the sound is superb. Deep base, quiet rich sound, all that it should be. But they broke within 2 weeks and had to return them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent head phones and better that I got them on sale! Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spike, Great! Thank you for your recommendation! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing soundproof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was meant as a gift for a friend and they loved it, tested them out myself and the soundproof was amazing on these headphones and the sound quality was great as well. This was a great purchase and was worth buying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cass, this is a nice gift and we're glad to hear that they love our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones that do exactly what I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones specifically for the noise cancelling feature. The outstanding sound quality was more than I expected. The noise cancelling is excellent. Long flights are much less tiring as a result of using these. Money well spent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bang for buck sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones from sony is the best in the market for noise Cancelling plus adaptive software and hardware to maximize the noise Cancelling tech plus keep you safe as it let in some sound during walking or running and not be hit by a bus lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm being a bit on the uptight side here. The materials are first rate, and the noise cancelling is phenomenal. These are good, but they aren't quite as accurate as my Bose headset. Price Point wise I don't think these can be beat! I purchased these because I bought a laptop that didn't support my old Bose headset bluetooth 2.0. In the end I returned these for the Bose 700.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Leroy71, We're sorry if our product did not meet your expectations. I agree with you that the materials are first-rate and the noise-canceling feature is phenomenal. I will have your feedback noted on the improvement of our product. - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Comparable to Bose QC35i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset to replace my stolen QC35. Compare to QC35, it has pro and con Pro: USB-C port making it easier to charge, better battery life Same: Noise Cancelling, comfort Con: Bluetooth connection is weaker and only support single device, App not as usable since I can't connect to phone without disconnecting from PC Overall it's strong competitor to Bose if price is right

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super high quality! Like putting a delicate pillow around your ears. The sound quality amazing. The set up and logistics of handling them are intuitive and easy. Definitely worth the upgrade from other good quality set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scarp, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    The best, hands down.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for about a year and a half now. They have been nothing short of perfect. The sound is great, they look brand new still. I have used them for everything from watching TV, listening to music, conference calls, listening to music I'm playing on the piano so I can concentrate on my practice, on airplanes. They are exceedingly comfortable for me and I have not regretted the purchase once. Battery life? Amazing! I don't open the app all that often and I swear that I end up thinking maybe I should charge these soon because it literally seems like forever since my last charge. They just keep going and going. Love the USB-C charging port. I highly recommend these and definitely recommend over Bose QCs to me there is just no comparison and these win on all fronts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    FREAKING AMAZEBALLS EAR CANDY INCREDIBLE NOISE XCL

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 700s due to the 50 hours of listening which are nice but the sound quality and noise cancelling on my precious makes my music listening part of my happy happy joy joy time. These are worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrAL, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US