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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphones every!!! Sound is amazing! Plus the noise canceling makes the world around me disappear!! The eq presents are really great and the amount of ambient noise you can filter in, is super enjoyable!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Milkman, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and excellent noise cancelling capability! Definitely a nice upgrade from my old wired Bose headphones. The only thing I dislike is having to download an app for these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    *drooling*

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best headphones I've ever owned. I use these with ableton. I use them with my phone. on airplanes. in cities. in cars. in trains. these are the end all be all. and for a good price. snatch these up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi brandonjm23, We are glad to hear you are enjoying our industry-leading noise canceling headphones. The WH1000XM3 is perfect for traveling. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fly a lot and these are by far the best noise canceling headphones there is. Down side is you can only connect to one device at a time but definitely worth it! Blocks out the planes engines and baby’s crying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Werodavid, We are glad to hear you are enjoying our industry-leading noise canceling headphones. These headphones are perfect for flights. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. We’ve also taken note of your feedback on connecting two devices. We take this matter very seriously into consideration of our products. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, good microphone quality on Skype/Teams (the main reason I bought them) and the noise cancellation is superb. I cannot even tell when my nextdoor neighbor is mowing, even with the windows open.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aahzmadius, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of the best of the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best wireless noise cancelation money could buy at the time. Genuinely in love with these. I do wish they had actual buttons for play/pause etc but that's just the old man in me talking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Xm3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, when i put these on for the 1st time i thought i just turned off the world. Amazing noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi zalzo, Awesome! We're glad that you love the noise canceling feature of your new headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome, Need I Say More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound amazing and work extremely well. The only complaint I can find is that you cannot charge and listen and or use the USB to listen instead of bluetooth or 3.5mm cable. The sound is awesome, they did a great job with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best i have Owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the best headphones I have used, I have a pair of Audio Tech, and Skullcandy, and they do not even come close to the noise cancel these are able to do and the deep rich sound, they are worth the price. every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, MattAudio! Great! Good to know that this is what you are looking for in a product. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction in these headphones is truly amazing. Recently flew to Germany and they were the best, when I wasn’t using them I kept them on to block the noise from the plane. They are not heavy, very comfortable, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NC feature it's top notch. These pair of headphones have lasted me for more than 5 years now and they don't really go out of style.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ipiedad, We are so glad to hear that you are happy with the noise canceling feature of your new WH-1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t believe noice cancellation!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and state-of-art noice cancellation make this even better. Smart selection of Hand gesture controls makes your headphones even more hands free. Just start noice cancellation and ... sorry can’t hear you!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphone for music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this.headphone for my 12 year old son as he loves listening to music. It is well made with no parts to easily break. But main quality is superior sound quality. He uses not only for music but also homework and YouTube.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, KenL!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So last year's model was on sale and after a quick test thought they were kind of the same. Then I gave it some time to listen more closely and yes, there's a massive difference. Words will not do it justice, just have to listen for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for airplanes and use it when the kids are running around the house. I compared it to Bose that I borrowed from a friend and really like the quality and adjustability of the sound vs bose. Liked the price better too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound. Weak microphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: Sound quality is amazing, especially when paired with a device that's supports HDAC. Noise canceling is great. Can download app that lets you control ambient sound levels. The Bad: Microphone is very sensitive and picks up a lot of background noise. Noisy background interferes with call quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for son to help him concentrate on his college assignments and has helped him a lot. With the option of noice cancellation with an ambience noise, really makes him focus better and nit get easily distracted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Noise Cancelling

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your are someone who travels a lot and wants to be completely unbothered by noise, get these. Sounds amazing and cancels out all noise. Also has options to change how much noise cancelling is allowed aswell. Love these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth learning all the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two for my wife and son and they both use the devices daily. Sonically much better than earbuds. Much better experience after studying, practicing, and learning all the controls, options, and gestures to use the various features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These will quiet the world around you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for peace and quiet while listening to your favorite music or book...the Sony - WH-1000XM3 is what you want. It cuts out all the distracting noises. Plus the sound customization off the app is awesome to say-the-least!

    I would recommend this to a friend