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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WH-1000XM3. I purchased the first headset several months ago and someone in my family kept borrowing it, so I decided to surprised this family member with their own headset. They love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EHSProfessional, awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably Rich sound quality. noise cancelling works wonderfully and there's a handy app that goes with it. A ton of cool touch features on the headphones. And incredible convenient curbside service from Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So last year's model was on sale and after a quick test thought they were kind of the same. Then I gave it some time to listen more closely and yes, there's a massive difference. Words will not do it justice, just have to listen for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Chilling!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great pair of headphones. Purchased, charged, hopped on airplane for international travel. What a difference it makes. So nice to block everyone out. My music sounds great! Got on sale so good deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShutterBug, we are glad that you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth learning all the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two for my wife and son and they both use the devices daily. Sonically much better than earbuds. Much better experience after studying, practicing, and learning all the controls, options, and gestures to use the various features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound. Weak microphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: Sound quality is amazing, especially when paired with a device that's supports HDAC. Noise canceling is great. Can download app that lets you control ambient sound levels. The Bad: Microphone is very sensitive and picks up a lot of background noise. Noisy background interferes with call quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality noise canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with great sound. The noise canceling is top notch. My only complaint is the battery life, which is mostly my fault. I used to charge my old set of beats once a month, with these, if I forget to charge, I start the morning at like 10% most days. The auto shut off doesn't seem to work. If I remember to manually turn them off, it's fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These will quiet the world around you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for peace and quiet while listening to your favorite music or book...the Sony - WH-1000XM3 is what you want. It cuts out all the distracting noises. Plus the sound customization off the app is awesome to say-the-least!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancellation A+

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product I can say for sure has changed my experience on flight and train rides. The noise canceling is top notch from Sony and is worth the price. The past flights of baby crying noises on planes are no more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayrey5, awesome! We are glad that you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very well built, ear cushions for all day comfort.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony allows different codex uses to tackle hi-res listening which is a plus Just found out that they can be used to play the new 360 reality audio and sounds like ur standing in the middle of your fav band playing live!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    I'd give it a 4.5, I only have one gripe.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue that I have with these headphones is that I'm unable to charge and use them wireless. I've loved these headphones for 8+ hours a day use. I also use them while doing yard work and exercise with no complaints. Before this headset I owned the Astro a-50's for about 6 years. I'd say these will probably overtake them in what I'd recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good noise canceling and uncomfortable waring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this head phone because of good reviews every where. My husband have Bose QuietComfort 35 wireless headphones II. When I compare two, Bose has crisper sound quality and Sony has better base sound. Noise canceling seems to be similar to me. Both headphones are good quality but different in sound. I like sound quality of Sony but it is not as comfortable as Bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Vera! Thanks for the feedback. We're sorry if our product did not meet your expectations. We will surely take note of this to improve our product and services. - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product but power button not the most respon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Great sound quality, and appreciate how much sound is drowned out in the office. After a few uses, I’m finding that the power button doesn’t seem to work consistently. I have to press multiple times to get it to turn on or off. A bit frustrating given the price point and the fact that it’s barely been used. I would have hoped this would have been a better product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic for traveling!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been fantastic for my travel. I have at minimum 2 flights every 90 days and these headphones have lasted long delays, long flights and have helped me through those long commutes with loud passengers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise-cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling functionality of these headphones has leapfrogged the Bose, and is the best on the market. Clarity and responsiveness are superb. I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones delivered amazing features and high quality sound. I love the ability to listen to people talking without removing headphones from my ears. Telephone conversations through this headphone is far superior to others I've used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Headphones daily and they work great!!! Although I bought them to hook up to my smart TV and that didn’t work as planned… I still use them for music and videos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TypeR, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    FOR THE FREQUENT TRAVELER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU TRAVEL A LOT THEN THESE ARE A MUST. EVERYTHING IS SO QUIET ON THE PLANE. WITH THE CORD YOU CAN WATCH YOU FAVORITE MOVIES OR LISTEN TO YOUR MUSIC. YOU DON'T EVEN HEAR THE CRYING CHILD IN THE SEAT BEHIND YOU. ENJOY.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Jerry!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Silence and sound together

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a ton of research beforehand since they cost so much. I'm glad I did because I was originally looking to buy Beats on sale instead. They sound great and block the rest of the world out when you want them to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent, Quality Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones as a gift for my boyfriend and this was perhaps the best gift I’ve ever gotten him. The sound and quality is fantastic. It is true to its description. Perfect for avid music listeners. Makes a wonderful gift!

    I would recommend this to a friend