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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones changed everything for me. Having run through numerous Beats and Sennheiser headsets, I finally understand true noise cancellation. And the sound is incredible. Walking through busy NYC never sounded so good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent true sound and easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Excellent true sound range and noise cancellation. Bluetooth setup easy on phone and computer. I have a Bose Q25 and this may sound marginally better. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RetiredinArcadia, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turn off the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have to be some of the best noise canceling headphones that I have ever head it’s awesome to block out the world and focus on the music but if you want to let in some outside sound it’s easy to do with simply controls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Noise Cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this headphones for almost a month and I couldn't be happier with them, noise cancelling is amazing specially for long studying sessions and audio quality is phenomenal in my opinion

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michi29, thanks for dropping your feedback. We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    these headphones are the best i have ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best headphones I have ever had , I have two pair of beats 3 and they don't have nothing on these headphones at all. you can download the app to your phone and use all the other features like EQ and many more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t hear anything outside of these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great have awesome sound the best noise canceling I have ever heard and awesome features to set up how you would like them to sound. Best Buy I have ever made in audio equipment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawn, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had them for a few weeks now and I would say noise canceling devices works great. Can’t hear anything but music. Using the controls on ear piece not my favorite so I use phone to control. Great app for sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Best Noise Canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass sounds a little weird on the noise canceling, but you can turn off that feature and the bass sounds so much better. Otherwise, the best headphones I’ve had so far. So glad I got talked out of getting Beats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones at this price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned older Bose and Vmoda headphones around this price range. These will blow them out of the water. Aside from the touch/swipe controls (which I personally don't mind), everything is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, YCJP, We are glad to hear that you found the perfect headphones for you. You can enjoy your WH-1000XM3 more download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. If you are having an issue with the Touch sensor control, please make sure the firmware of the headphones is updated to see if the issue will be fixed. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    must buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cannot mention how great this is. got it before covid and w covid great for all the online mtgs. an multitask move around and my voice is much clearer than using built in computer mic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi anewyorker,
      Awesome! Thank you for the 5-star rating and recommendation. We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Chris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive noise cancellation, great sound, and even the app customization is nice. I use these at work almost every day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paradox,

      Awesome! We're thrilled that these headphones are perfect for your lifestyle. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m not one who spends $300 for this kind of thing, but this time I am happy to say, it was a good purchase. I love it when you turn it on, and all ambient noise is silenced. I would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi randy922, we are glad that you are happy with your purchase. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphone, I use them every day excellent battery life!! My only issue is with the adaptive sound control that does not pause the music when change to mode.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I can listen to my phone or my tablet and best of all my TV without bothering anyone around me. I am hard of hearing and was playing the volumes too loud. Now everyone is happy. :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My son replaced his Bose with these

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had a few pairs of Bose noise cancelling headphones. My son sold his pair of Bose and upgraded to these. He likes these better. They have a very nice feature set when utilizing the app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Billy, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So owning this after owing bose QC25 v2, its holds up. The sound is pretty good. The best part of this is if you use the app with the headphones, it is really easy to use and easy to setup how the ambiance is when stationary, when walking, running (not reccomend running in these) , sitting in a car, or in a plane. so if i could 8 and a half out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great ANC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first pair of noice cancelling headphones and they're honestly the best. I would highly recommend to anyone that's looking into ANC headphones.. I will say do if you do purchase them. I would recommend you not update the headphones and keep them with the stock software (2.0.0) the new update decreases ANC performance (most noticable on voices)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best sound ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a gift for my husband and the sound quality is amazing. I love that you can customize the sound on their app. I personally have the bose qc 35ii and though I love it, I can't customize it like the sony.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancelling Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best headphones for wireless and noise cancelling. I take these onto planes all the times and it even protects me from hearing my own snoring. Now only other people can listen to me snore! Thanks Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product .love listening to music or watching a movie while using the headphones.it’s very comfortable .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geckobreed, Awesome! We are so glad to hear that you are happy with the sound quality and comfort of your new WH-1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US