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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sanity in a noisy world.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I thought $350 were way too much for a set of headphones, But the active noise canceling and the crystal clear sound quality of this headset I would probly pay even more these things are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best ANC headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is really impressive. However, the microphone sucks. It's also a pain to switch between devices. These are the areas where Sony really needs to improve / catch up Bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kimukatsu, we are glad that you like the noise cancel of our headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence. You may also use the the Sony | Headphones Connect app to customize your listening experience. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation.

      These headphones will automatically pair to the last device they were connected to. An easy fix to your device change is to turn the Bluetooth off on the device you do not want to use, then turn on the headphones. They will then pair to the other device automatically.

      We appreciate all of your feedback as it helps improve the product. We'd also like to know more details about the issue you have with the microphone so we can further assist you. Please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me a lot on my 12 hour intercontinental flight. Great noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cgtg, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box the headphones aren't that great but with the help of the app the headphones sound amazing. With options like bass boost and the equalizer it ensures that you get a customized listening experience!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is better than the Bose I own They are aldo a better value than the Bose. Only downside and this goes for all the new headphones is the integration of voice assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best pair of headphones I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is legit in this pair of headphones. I appreciate the option of using either the bluetooth or the wire when the charge is running low. Definitely pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, the app allows you to add cool features to your music. Noise canceling is amazing. Ear cups are very comfortable for long use. I find myself grabbing these before my $600 pairs of headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great buy but pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound. ANC is impressive when used

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Listening! Thanks for the feedback! We're happy to hear that you're satisfied with our WH1000XM3! Thank you so much for trusting Sony! - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommended to me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research and these were recommended to me. I purchased them for my wife and she loves them. The battery provides power for coast to coast plane trips with plenty to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stop Your Surrounded!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for christmas, and they have never disappointed. Everything around you just disappears whether its gaming, music, or movies on the go. These X3 are the beat headphones I have ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, WatchingPigeon! Thanks for the feedback! We're happy to hear that you're having an enjoyable experience with our product. Thank you so much for trusting Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own these and the comperable bose. These are arguably better anyway, but on sale it's frankly a steal of a deal. Having an equalizer on the app is something bose should do as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tahendoo8682, hank you for choosing and purchasing our industry-leading noise canceling headphones. We are glad that your mom can now enjoy her favorite movies. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise-canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Regards, Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for 199.99 and its so good! I usually use this when travelling and the noise cancelling is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kres,

      Great! We're glad that these noise canceling headphones are perfect for your lifestyle. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    yes they are expensive but worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you wont regret it. something about having noise pollution around you and just putting these on and escape it with either your favorite podcast or choice of music is priceless. so buy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow...just wow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a long time being a Bose snob but after doing some research and the seeing these on sale, I decided to give these a try. They are superb, equal to if not better than their rivals while also being less expensive. The sound is clear with a good amount of base without sounding muddy. One of the major issues I've always had with headphones is fit. I'm 6' 3" with a massive head, my wife is 5' 2" with a small head, these both fit us equally as well. The only dig I would give them is a somewhat awkward layout of the carrying case (which you'll get used to after a month or so). I will say it was done on purpose with the goal of making the case as small as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb Sounding - WH-1000XM3!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones compared to the latest Bose or any others. I have not had any concerns with the use of the functionality of this unit. I would definitely recommend to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Da bomb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing set of head phone. Never Expected noise cancelling head phones to cancel everything out such amazing stuff

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex! Great! Glad to hear that you are happy with the WH1000XM3! Lose yourself in silence with advanced noise cancellation- Escape the sounds of the city with advanced noise cancellation. The noise cancelling technology in the WH-1000XM3 headphones is our most advanced ever with close-fitting ear pads and our HD Noise Cancelling Processor QN1. Thank you for the 5-star rating!

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are awesome headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in with my wife for her to get some headphones. When I saw how great these were and the functions on the right side, I went home and put my new Bose headphones and bought a pair of these for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after a trip out west for the trip back. It nearly blocked the crying baby in the west in front of me entirely. Wireless connectivity is also a great plus. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise-cancelling headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite noise-cancelling headphones I've owned. Comfortable, great sound and noise-cancelling, handy features, and sturdy storage case. Definitely Sony priced, but I feel it has been worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this one for my son as birthday gift , this is his favorite products , he. Loves it and will get one for his girlfriend too ! Best Buy is the only one store we trust . Thanks Best Buy !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Michelle! Thanks for the feedback! We're happy to hear that your son loves the unit. We're looking forward to more reviews from your future Sony products! Happy shopping! - Romeo Sony_US