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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally been looking at this headphone a while now but decided to finally purchase it as it was on sale. What I could say in terms of sound quality it beats Bose QC 35II by far. Excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I use it every day! No issues with it I am not an audiophile so won't be able to help with reviewing the sound quality. The noise cancellation feature is great! No ear popping!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    YES

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. Headphones. I've. Ever. Owned. Period. Seriously. And I've owned a lot. My only issue is that there isn't an app to control the settings for PC use like there is for Android.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi THEBEEGEES, we are glad to hear you are enjoying our industry-leading noise canceling headphones. Thank you for your feedback. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We appreciate all of your feedback as it helps improve the product. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are hands down the best noise cancelling on the market. Very easy to focus on whatever you are doing when in use. The sound is amazing. Very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beastmode, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Have no words

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to BB in search for a new set of headphones, tried all there samples they had on display and oh boy the Sony 1000xm3 blew away all the other products. Amazing sound and the N/C wow best thing ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy another brand of earphones but a friend recommended this. I have been using this for few days and i am definitely enjoying the soun quality of this amazing headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tolluy10, we are very pleased to know that you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence. You may also download the Sony | Headphones Connect app to customize your listening experience. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation.

      Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Cool features and comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features such as auto mute, volume control and rewind and fast forward compared to Bose. Comfortable level is excellent- person choice with the BOSE. Recommended trying both at store before buying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Comfortable and good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These noise reducing headphones check most of the boxes. They are comfortable to wear, do a reasonably good job of noise reduction, and the build quality seems very good. There are some good app features for customizing sound and fit as well. I am not blown away by the sound quality, but is adequate for the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable earphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. It's really comfortable to use. I also wished I waited for the xm4 since it connects to multiple devices through Bluetooth like my phone. But that's ok

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound bad quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them but returned them because of concerns about quality did not feel it was made with good quality materials, but I can truly tell you that this ones are the ones with the best sound and noise cancelling, but you have to decide if you want to expend $300 + in something that could break in any moment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these strictly for good sound. They are great, the noise canceling helps keep outside distractions to a minimum. They sound great, I love music and can spend hours listening to these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones I ever had

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has exceeded my expectations. My computer is very noisy and I do not hear it at all with these headphones on and the sound quality for music is excellent as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tealover, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony is A Good Brand

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony I was looking at Bose but the Sale man told me about what all Sony had like you can touch it and Mute it on the right side and about the Noise cancelling I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paul, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise canceling for constant noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headphones for a constant noise(fan, portable A/C) but can still hear kids playing through them pretty clear. Overall great sound for music and movies. Put them on for the first time while driving my truck and when they powered up, I thought my truck died because I couldn’t here it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Waldo, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for its ANC, mediocre for its sound quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a good pair of wireless active noise canceling headphones, these are a good choice. Unfortunately if you're looking for the best sound quality out of the box, you're better off looking for a good pair of wired headphones. However, an equalizer can help to mitigate this problem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jared, We are glad to hear that you like the noise canceling feature of your WH1000XM3. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance.

      We’ve also taken note of your feedback on the sound. We take this matter very seriously into consideration of our products.

      Thanks for choosing Sony!
      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Canceling Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for canceling out noise when you really don't want to hear what's going on around you. When I am asked a question, I have the ability to adjust and continue with my music. Luv it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other then the blanking out and changing settings the headphones are great, excellent sound I just love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blessed12, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound...easy operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great out of the box...an occasional mix up between volume control and skipping a track, but I'm calling that "user error" since I've only had them 3 days! A bit pricey...but the sound and anc are worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and light weight!!! I enjoy the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great foor noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly what I expected. Great for noise cancelling so use it all the time when flying. The sound is great. I like the options of removing the noise cancelling when I need to hear my surroundings.

    I would recommend this to a friend