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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this one for my son as birthday gift , this is his favorite products , he. Loves it and will get one for his girlfriend too ! Best Buy is the only one store we trust . Thanks Best Buy !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Michelle! Thanks for the feedback! We're happy to hear that your son loves the unit. We're looking forward to more reviews from your future Sony products! Happy shopping! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after a trip out west for the trip back. It nearly blocked the crying baby in the west in front of me entirely. Wireless connectivity is also a great plus. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are awesome headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in with my wife for her to get some headphones. When I saw how great these were and the functions on the right side, I went home and put my new Bose headphones and bought a pair of these for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally been looking at this headphone a while now but decided to finally purchase it as it was on sale. What I could say in terms of sound quality it beats Bose QC 35II by far. Excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise-cancelling headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite noise-cancelling headphones I've owned. Comfortable, great sound and noise-cancelling, handy features, and sturdy storage case. Definitely Sony priced, but I feel it has been worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy another brand of earphones but a friend recommended this. I have been using this for few days and i am definitely enjoying the soun quality of this amazing headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tolluy10, we are very pleased to know that you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence. You may also download the Sony | Headphones Connect app to customize your listening experience. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation.

      Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Comfortable and good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These noise reducing headphones check most of the boxes. They are comfortable to wear, do a reasonably good job of noise reduction, and the build quality seems very good. There are some good app features for customizing sound and fit as well. I am not blown away by the sound quality, but is adequate for the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other then the blanking out and changing settings the headphones are great, excellent sound I just love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blessed12, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony is A Good Brand

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony I was looking at Bose but the Sale man told me about what all Sony had like you can touch it and Mute it on the right side and about the Noise cancelling I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paul, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Have no words

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to BB in search for a new set of headphones, tried all there samples they had on display and oh boy the Sony 1000xm3 blew away all the other products. Amazing sound and the N/C wow best thing ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones I ever had

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has exceeded my expectations. My computer is very noisy and I do not hear it at all with these headphones on and the sound quality for music is excellent as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tealover, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphone at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy put these on sale at 189.00. No brainer because it is one of the best headphones in that price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, Great! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound bad quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them but returned them because of concerns about quality did not feel it was made with good quality materials, but I can truly tell you that this ones are the ones with the best sound and noise cancelling, but you have to decide if you want to expend $300 + in something that could break in any moment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Cool features and comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features such as auto mute, volume control and rewind and fast forward compared to Bose. Comfortable level is excellent- person choice with the BOSE. Recommended trying both at store before buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are the best I have ever owned! Great fit and it fits over the ears comfortably! Can't wait to take them with me on my next flight!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise canceling for constant noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headphones for a constant noise(fan, portable A/C) but can still hear kids playing through them pretty clear. Overall great sound for music and movies. Put them on for the first time while driving my truck and when they powered up, I thought my truck died because I couldn’t here it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Waldo, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are definitely worthy. The sound quality is amazing, and by installing the apps you have more options to personalize setting on your headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    touch controls responsive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate the touch controls. The carrying case is super sturdy and folds easily for convenient travel

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi okok,

      Great! We're glad that you like the touch controls and supplied carrying case of the headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for its ANC, mediocre for its sound quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a good pair of wireless active noise canceling headphones, these are a good choice. Unfortunately if you're looking for the best sound quality out of the box, you're better off looking for a good pair of wired headphones. However, an equalizer can help to mitigate this problem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jared, We are glad to hear that you like the noise canceling feature of your WH1000XM3. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance.

      We’ve also taken note of your feedback on the sound. We take this matter very seriously into consideration of our products.

      Thanks for choosing Sony!
      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these strictly for good sound. They are great, the noise canceling helps keep outside distractions to a minimum. They sound great, I love music and can spend hours listening to these headphones.

    I would recommend this to a friend