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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 5,978 reviews
  • Rated 5 out of 5 stars

    touch controls responsive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate the touch controls. The carrying case is super sturdy and folds easily for convenient travel

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi okok,

      Great! We're glad that you like the touch controls and supplied carrying case of the headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headphones under #300

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones under #300 if you have that budget. The only downside is you cannot pair with multiple devices at a same time. Still a strong buy compare to bose 700.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cathy, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Though the WH1000XM3 supports Multipoint connection, you can pair it with the following:

      1. Connecting the headset to both a music player and a smartphone or mobile phone
      2. Connecting the headset to 2 Android smartphones
      3. Connecting the headset to an Android smartphone and an iPhone

      We’ve also taken note of your feedback on connecting multiple devices at the same time. We take this matter very seriously into consideration of our products. Thanks for choosing Sony!
      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have excellent sound quality. They rasily connect to the bluetooth on my phone. Great noise cancelling features and volume and song controls on right ear cup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CurtisKlayshaw, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this product <3 the best headphones I have ever laid my hands on. Great for studying anywhere, on the bus, in the park, at a cafe, at the library.. srsly :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mischiefpoet, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best sounding wireless headphones that I have owned. The sound quality is great and the features are incredible. I especially appreciate the ability to change the selection, control the volume, etc., just by swiping outside the right ear cup, no buttons or knobs to contend with. Sony really stepped up the game with this set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones are amazing. The noise canceling is absolutely incredible. You literally can put them on, and your world becomes completely quiet. The sound is awesome too. The only reason I gave them a 4 star instead of 5 is because they are too hot to wear when I am active. I wish they didn't didn't make my ears sweat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are the best I have ever owned! Great fit and it fits over the ears comfortably! Can't wait to take them with me on my next flight!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for several weeks now, so have had the chance to use them quite a bit. The sound quality is great, and I love having a secure case to store them in. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I go to a party there’s always that party that has horrible music so now I’m able to put these on and it’s likebtheres nothing going on around me I really like them thank god i purchased them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Work From Home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a noisy or distracting environment, the noice cancelling feature of these headphones is very helpful. I've been using these for conference calls and they have been great. I'm not sure what I sound like on the other end, but other people have said that I sound clear. I also have used these with several computers (macOS and Windows) and cellphone and switching between the systems has worked without problems. It is a pain to have to disconnect from one and reconnect to another, but it only takes a few seconds to make the switch. If you find these on sale, then I highly recommend them. Oh, and they come with a very nice case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dspaude, we are glad that you like the noise canceling feature of our WH1000XM3. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. If you haven't yet, we highly recommend downloading the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We’ve also taken note of your feedback on switching devices. We take this matter very seriously into consideration of our products. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are definitely worthy. The sound quality is amazing, and by installing the apps you have more options to personalize setting on your headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit skeptical about the noise canceling and sound quality, but these are simply some of the best. I have typically used Bose but decided to give these a try and they are as advertised.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Applmgr! Thanks for the review! We're glad to hear that you're happy and satisfied with our product. Thank you for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My far the best noise cancelling headphones I have used. Beats the bose qc2's quite easily in terms of noise cancelling, still debatable when it comes to music though. On par with the bose there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonic Paradise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are amazing! I believe Sony had kids in mind when they developed these headphones as they perfectly block my children's voices from reaching my ears. Sometimes, I don't even play music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    top headphones in this price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first pair of noise cancelling headphones so I did my research and was deciding between these and the bose QuietComfort 35 II, I ended up choosing the Sony's and I could not be happier

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for doing homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good headphones for doing homework with. Living in an apartment it can be very noisy, and these can definitely block out the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sony headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the nicer headphones I have ever owned. Very soft ear pads and great sound. However after wearing for a long time during a session it does feel tight on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, We are glad to hear you are enjoying our industry-leading noise-cancelling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise-cancelling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise-cancelling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great, little bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a pair of silver's for someone as a gift. They didn't like how bulky they looked. I tried them and will probably get a pair of blacks for myself. Excellent noise cancelling, best I've ever heard

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried the Bose qc2 and 700 series and they just don't sound as good or cancel noise as good. Not sure what it is, both feel great comfort wise but Sony always amazes me time after time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product comes in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones that I have ever used. Bought them for a long plane trip. The quality is the best and they are easy to use. I had a peaceful 8 hour flight. Would highly recommend to anyone.

    I would recommend this to a friend