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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great overall quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a very balanced sound. So far anything I've played through them. Has sounded good. Including bass heavy content. Noise cancelling has been pretty good on flights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deadpool9999, we are glad to hear you are enjoying our industry-leading noise canceling headphones. The Sony WH-100XM3 are the perfect headphones for flying. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mostly he’s the job done. In our application still

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the noise canceling head phones to use in a Polaris Slingshot to enhance comfort for the passenger. They make the ride much more enjoyable and adds the opportunity for music and phone reception. Since the Slingshot is an open vehicle the headphones are still susceptible to wind noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Poppy, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were great but I ultimately returned them. The noise cancelling was incredible and they had great sound, although I wasn't so excited about the sound for the price. I feel like a lot of the cost is for NC and I don't travel, use public transportation often so I couldn't justify that additional cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, TomJulio!

      We’re glad you like the product! Thank you for choosing Sony!

      ~Zac Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I have ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned but the microphone leaves a little to be desired. Great noise canceling. People have a hard time hearing me when I try to use them for a phone call.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi moodan,

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product comes in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones that I have ever used. Bought them for a long plane trip. The quality is the best and they are easy to use. I had a peaceful 8 hour flight. Would highly recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews I read were right, these headphones are excellent. I've had Bose in the past, also really good, but when it was time for upgrade to wireless, I went with Sony and don't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great, little bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a pair of silver's for someone as a gift. They didn't like how bulky they looked. I tried them and will probably get a pair of blacks for myself. Excellent noise cancelling, best I've ever heard

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality and noise canceling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced some Bose QC25 with the Sony and I am extremely happy. The noise cancellation is outstanding and the sound quality is quite good as well. The various ambient noise settings are helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot so it was a must have when in airplanes. I previously had beats but found these much more comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marlon, You've made a great choice! We're glad you like the comfortable fit of the Sony WH1000XM3. To get the most out of your headphones, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Voice Assistant compatibility, and touch controls. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    High res wireless audio

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality sounds. Fantastic Noise-Cancelling. App is very OK. Touch controls have some hiccups but once you figure out it works pretty well. Would rather more physical buttons with this level of quality but a minor setback to get the quality audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phil

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony sound was far superior to the Bose. Even the noise canceling was better. The Sony app also works great. A definite buy if your looking at this price range

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last pair were sound of Bose Soundtouch, these review along side the Bose Q 35, I pick these over the Bose because they just had a slightly better sound, and I love the overall more modern look .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    very quit with noise cancelling on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the upgrade for noise cancelling head set. They were turning off automatically because i had the setting wrong. using the app that automatically turn on with bluetooth i changed the setting and now all is good. The phone feature is not so well but i use it for music and noise cancelling so I'm happy with this item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for eliminating ambient noises.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great to be able to talk on the phone without the cumbersome ear plugs and microphone wire. They also help with concentration when there are outside distractions that I need to tune out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overall Outstanding Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are incredible. They block out almost 100% of outside noise, and they have been wonderful during times when I've been around loud kids, loud music or when I'm traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Ben8!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    King of Noise Cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise cancelling headphones under $400. Great noise cancelling and very balanced sound (good bass, clear miss, etc.) The SONY headphones app (for iOS) could use some work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Endless music

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have not been off my child's ears. They love the quality that these headphones offer and the ability to be able to connect their phone, to hear when needed, is extra bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound is so amazing. I use my in the library.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my in library to block out talkative students. It works great! I was going for the Bose originally. But theirs can be considered old technolgy when compared to sony's. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Top rated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the quick charge feature and the extended battery life. Although when powered off it does seem to drain the battery faster than I would like. Still a solid buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sambone, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control which automatically adjusts noise canceling based on your activity, and an equalizer which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I have ever owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation features on these headphone are fantastic! Easily adjustable for any situation you are in which makes for a great listening experience. Couldn't be happier with these!

    I would recommend this to a friend