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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are the best for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Bose QC35 in almost every way, I wish I could connect two devices to it at the same time, but that's not too much of an issue for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality and noise cancellation. Tried HiRes music from Prime music and it blew my mind.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GIJoe, Great! Glad to hear that you are happy with the sound quality and noise canceling of your new WH1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely awesome sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son and he tells me every week how amazing they are! Absolutely awesome and highly recommends! We got a great deal from Best Buy as well! We love Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Jimmysmom! Good to know that you're having a great time using the product. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing Sound, Comfort, and Quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being someone that has always been an avid fan of over-ear headphones these are definitely at the top of my list and have become my everyday headphones. After using these you definitely will not want to go back to other headphones. To get right into it, the main feature that sets these apart is the noise cancellation. With overear headphones there is a big difference stepping up to each price point and originally I had thought I`d be able to settle in that $150-$200 range, but the noise cancellation that Sony was able to incorporate in these is astonishing and is definitely something that can`t be imagined until you actually use it as I can`t sing its praises enough. With the great noise cancellation comes great sound quality and the ability to cancel out outside noises only makes the crispness in the sound quality that much better. Without writing a book I will say that with the superior noise cancellation and full/crisp sound quality audio is amazing with these headphones. However, there are other headphones on the market that have great sound quality as well, but some of the other features of these headphones help set it apart even more aside from just the great noise cancellation. One major factor for me with headphones is aesthetics and these headphones are great in that they provide a very minimal design that is not overly bulky yet also provide superior comfort similar to those that do have the massive earcups that focus specifically on comfort. The build quality is also exceptional as you can tell quality materials have been used and the fact that it uses USB-C to charge is a great edition which helps future proof them. With this comes the fast charge ability in that in only 15 minutes of charging you get about 5 hours of battery life with a full charge only taking a couple hours. Then finally the touch features actually are very responsive as opposed to other models that attempt this feature so that is definitely a plus instead of having to memorize where all the buttons are for each function. Overall I just can`t say enough positive things about these headphones as they are great in nearly every dimension and pack so many features I`m sure I have missed one or two. I would definitely recommend these over nearly every other pair of headphones in the market as the noise cancellation simply can`t be beat, especially at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tings are the truth! Buy them now! Best sound quality of any Bluetooth headphones I have used.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jsm7, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM3 headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wondered how good headphones can be to run such a price tag. This is a new experience. Not only the sound quality but the noise canceling. Super awesome and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sounding and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone look and sound great. The noise cancelling works great. The only drawback so far is you can only connect to 1 device at a time. If the headphone is connected to your laptop you have to disconnect from your laptop and reconnect to your phone. Other than that it is an excellent headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose and have their wireless earbuds. But the headphones are by far superiors These are great for long study sessions when my ears get fatigued from earbuds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sophie, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got these for me as I travel a lot for work. Love the noise canceling feature. They come with an adapter plug for airplanes but I haven’t needed it for Delta flights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sounding headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in between these and the bose. After listening and seeing all the features these were the winning pair. Can’t wait what the new pair will sound like for the following year.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancelling Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to use with my MacBook Air for while I am working as I am being recorded for my work and these do the job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechGirl, Great choice! We are so glad to hear that you are happy with your new WH-1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have noisy neighbors and this works extremely well to block out their noise. Only thing that would be better is if the noise canceling would work without being connected to an audio device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling feature. Love the feature that I can hear the ppl around me by putting my hand over the one headphone without having to remove the headphones. The music sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using them all the time. Thay feel great but a little to tight but I can live with it. The noise cancelling is amazing and the app lets you set the headphone for your taste.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, TastySand!

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever owned. Use the daily for work with Skype, WebEx, and zoom. Mic works well. Also great for listening to music. Long batter life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! The noise reduction feature is especially nice. They also feel very comfortable on my ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaAltman, Awesome! We're glad that you love the noise canceling feature and comfort of your new headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent headphones with Amazing noise cancelling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones for the sound quality and noise cancelling abilities. The only reason I returned these was because I recently started wearing glasses, and wearing these for long periods of time with glasses while working from home causes some pain where my frames sit. Otherwise 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones for my purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hearing loss and bought the headphones for use with a TV so I don't have to blast all of the neighbors in our building. These are comfortable and suit my needs perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Elliott!

      We are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones to replace my lost Bose QC 20 noise canceling headphones. I was needing a quick noise canceling solution for a long flight and after a limited research into the best options I landed on the Sony XM3s. They worked extremely well and the plus is they interfaces with my Alexa app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, DLAR! That's nice! We're glad to hear that you're happy with our product. Thank you so much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones are by far the best in the market. I owned many other competitors and this ones are my best friends, especially at airports. Highly recommended !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi stewie1012, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US