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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product crystal clear. works very well with the podcast we do as well as listening to music!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyHeadphones, Awesome! We're pleased to hear that you are enjoying your new headphones. The WH1000XM3 uses our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    improved on an already solid version 2

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good: - sound quality - Ultimately the single most important criteria for most people when shopping for headphones I would imagine. The sound signature for the 3rd version of these isn’t substantially different from previous ones, but to my ear sounds more refined. Vocals (and mids in general) are a bit more balanced and cleaner than previous versions, which were already pretty good to start with (if nowhere near neutral). While they may not compete with “audiophile” headphones, these are the best i’ve heard in the ANC category, hands down. - noise cancelling - I haven’t used these on a plane just yet, but so far i have been quite impressed with not only the ANC but the ambient modes as well. Basically you get more control over what you want and don’t want to hear. For some, this may not be all that important, but for others it may be game changing. The feature most important for me in this area is still the “quick pause” of music and ANC, by holding your right hand over the cup. I absolutely love this feature, especially for catching that announcement at the airport or a quick interjection from someone. - design - These are slimmer and fit closer to the head than earlier models. They also swapped out the textured surface for a smooth finish, which helps in the accuracy of the swipe control motions. Same solid build quality as earlier models as well. - comfort - Previous versions were already comfortable, but these have actually surpassed Bose as winners in that area for me. Lighter, better padding on the top of the head, and bigger / softer ear cushions than the second version. - battery - Substantially improved battery life, rated at 30 hours. Nothing else in this class comes close to it. Over a few days of my testing, I've not even hit 50% battery remaining yet. - case - Nice hard case included, along with USB C cable, analog cable, and airplane adapter. - USB C charging. - Multiple microphones for better call quality. bad: - no multi device pairing overall: The only downside for these to me is the single device limitation when pairing. Bose still has Sony beat here, where you can say, pair your phone and your laptop, making it really fast and easy to switch back and forth. Aside from that small detraction, these are an easy 5 stars for me. Excellent sound quality, comfort, ANC, and feature set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bd43274, Sony takes into consideration all feedback to improve the performance and quality of our products and services. However, please refer to the link below for more information about "Multipoint connection". Please select "Making connections" > "Multipoint connection". It will teach you on how to pair these headphones to 2 devices. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron

      http://helpguide.sony.net/mdr/wh1000xm3/v1/en/index.html sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Services it purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an extremely noisy terrace and this blocks 90% of the noise of children's screams and loud restaurant ventilator with just blue tooth noise cancelling. I can enjoy music 100%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great. Amazing for on planes cars the noise canceling is amazing and the features and and the app that comes with it makes it to where you Can customize it to your likings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones for travel. Great headphones for canceling outside noise especially on a plane. I like they fold and fit in a travel case that fits in carry on bag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leslie, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for airplanes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore these headphones on a trip to Belgium and they truly are noise cancelling. I didn’t hear the crying baby or loud travelers behind me. I only heard my movie. It was great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used these a few times now and they have worked very well. I only use them to listen to music and movies, not for phone calls. Great fit, easy to use, nice carrying case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, cuban1957! We are glad to hear you are enjoying our industry-leading noise-canceling headphones. Thank you so much for trusting Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audiowow!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff. Great sound. You put the headphones on and the sound you hear sounds like audio that's good. And at the end of the day that's really what you want.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodstuff, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel internationally and quality noise canceling headphones are a must. These fit the bill perfectly. The added bonus is that they’re great around the home and office as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Thomas! Thanks for commenting! We're happy to hear that our product meets your expectations. Thank you so much for commending Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really great during flights. They are great at cancelling noise so you can hear what you want to instead of hearing everything else around you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James, we are glad to hear you are enjoying our industry-leading noise canceling headphones. The Sony WH-100XM3 are the perfect headphones for flying. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound! Impressive noise-canceling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones I've owned. The noise cancelling and ability to control ambient noise is priceless. Sound quality is crisp and clear. Absolutely love these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No competition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried both these and the Bose Quiete Comfort II. The Bose don’t even come close to the sound quality. Both are equal on noise cancellation but the sound quality on these are far superior!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best is the business. WAtched netflix on airplane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have on planes and is highly rated. was referred to me and i don't spend this kind of money unless something is great. This is !! Good clear sound and no noise from plane

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Smitty! Thanks for commenting! We're very pleased with your kind words. Thank you so much for trusting Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic buy!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not easy on my things. Put these through the wringer and still going strong. Sound is on point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless Headphones I've ever used!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. The sound is and noise cancelation are excellent! I can't hear most background noise. Buy this on sale if not on sale buy the XM4s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ProbeGTS, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great cancelling headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony Headphone about a month ago. I used it in the flight for the first time and it worked great with excellent sound. The price is kind of high, but would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for over a year and I'm so happy with my purchase. These have been my daily headphones and I love the adaptability of these. Noise cancelling is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dojo, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep the outside noise to a minimum and the sound quality is excellant. You need to use the cable that come with it to charge the headset. Also I had some difficulty using its controls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As good or better than BOSE.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically just buy BOSE - they've always served me well. These headphones are as good - or even better - than the Bose at a slightly higher price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise canceling bliss!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is second to none. Sound quality is very good, but not for bass heads. Sound is really well balanced. The app is very useful and well designed. I love the swipe controls.

    I would recommend this to a friend