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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 5,978 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for about a year now and I love them. They have really good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JHart, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM3 headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Major Issue not being Discussed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pair of headphones do everything all of the reviewers say it does. Great sound. Beautiful construction. Cool features. So what’s the major issue? They are not great for commuting to work as any bump in the road that causes you to vibrate will cause the headphones to pop and skip sound. Pothole? Popping sound. Road transitions from solid to bridge? Popping and crackling. It is supremely annoying and no befitting something that costs $350. You can Google the model number and popping sound and you’ll see forums me ruining this issue. If you live somewhere with super smooth roads or you only use them for planes then this won’t be an issue for you. If you use them for commuting on a bus or something then buy something else. Recommend? Not if your use case is commuting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these headphones almost every day and they are amazing. The sound quality is great, the noise cancelling is almost too good! They are well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift to myself and boy did I do well! There is nothing and I mean nothing wrong with this headphone. The sound, feeling and experience is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancellation I've tried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise canceling headphones I've tired. I love the features. I've used Bose in the past, but these just blow those out of the water performance wise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Headphones Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly these are the most expensive headphones that I’ve purchased thus far and I’m amazed. Features like apdaptive noise canceling make it much easier to rock with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had beats and Bose before, but never have I experienced something so amazing as these headphones. Wow, the noise cancellation surprises me every time I turn it on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them. Really easy to pair with your phone amazing sound quality for music and great for answering the phone and conducting Zoom meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price , great item !!! Charge last long . One of the best on the market

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They are making quarantine much more peaceful and allow me to completely block out the rest of the house when I want to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi carm, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this head phone and no complaints.Crystal clear sound and easy to operate.Especially Noise cancellation feature is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were the bomb!! Purchased for a long flight pre Covid... drowned out all noise surrounding me! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best headphones i have ever purchased. Amazing quality and sound. Awesome customization and amazing app as well for the headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryant, thank you for purchasing our industry-leading noise canceling headphones. We are happy to hear that you like the sound quality and the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. We designed these headphones so you can block out noise and experience next-level silence using our advanced noise canceling technology. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound awesome. I use them daily. May give these to my wife and get the newest version.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bayway, Great! Thanks for the positive feedback. Good to know that you like the superb sound quality and overall features of the headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      You deserve a pair of WH-1000XM5s for that! Our newest Wireless Industry Leading Noise Canceling Headphones – now even better. Equipped with 4 beamforming microphones, the WH-1000XM5 headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing... definitely better then Bose Noise cancelling better then Bose Two issues 1. Build quality feels cheap compared to Bose. 2. Only connects to one device at a time. Unlike other boothtooth headphones (Bose) that you can connect to more then one device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling feature is amazing. Once you start music and have that feature on, you can't hear any except for your music. No outside noise at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Blt2!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Cancelling Outstanding!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is outstanding !!! Waited till the price drop and rushed to purchase,I tell you amazing sound not disappointed at all with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound proof headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these headphones. Especially like the feature where you can put your hand over one of the headphones without taking it off and you can hear people talking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound for the price and class above

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound in the market for the price range. Definitely much better than the Bose quiet comfort! Go for it you all music lovers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boyfriend. He loves how it cancels outside noise. He can listen to his music as loud as he wants now and not annoy me. :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jill, We are glad to hear your boyfriend is enjoying our industry-leading noise canceling headphones. To get the most out of the WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US