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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great. Amazing quality, and the noise cancelling is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyCustomer, Perfect! You definitely made the right choice! Were happy to hear your purchase went well and you are enjoying the amazing sound quality and noise canceling feature of the headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome and quality is good. It was a little bit pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my sister as a gift she loves them so much she plays games a lot and she absolutely loves the sound quality and the noise canceling efforts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, great noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first pair of noise cancelling headphones and I'm very pleased with them. They sound great and the noise cancelling works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-1000XM3 wireless noise canceling headphones are the best headphones I have ever used! Sound quality and noise cancelling is excellent!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaptopMan, we're glad you like the sound quality and the noise-canceling feature of our product. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are wonderful headphones. If you don't mind the price, they are worth every penny! Great sound and easy to set up using the phone app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ladywriter, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many good expensive headphones from beats to AirPods to Bose. These are the best and have the best audio quality of any headphones I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for superior sound, these are the ones. Not surprising for Bose. My only regret is that the mic is not usable in ps4 chat parties.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chalilwil1, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance.

      We’ve also taken note of your feedback on the mic when use with PS4. We take this matter very seriously into consideration of our products. Thanks for shoosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ony-WH-1000XM3 Wireless Noise Canceling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best!!! These are the most awesome wireless headphones I've ever used. Any background noise is 98% eliminated and the sound is perfect. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work just as promised..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can play the TV at a lower level and my husband who has trouble with some low talking can hear perfectly!!! Definitely would recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These headphones are bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is awesome. Wore this on a plane to Europe. It’s crazy how these block out the sound of the plane and people’s voices. Flying is much nicer now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I was expecting more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth sound quality is exactly that, Bluetooth sound quality. Plugged in the sound quality is clear and neutral. Nothing special. I have Focal Utopia headphones for critical listening. I didn't buy these for the sound quality I bought them for the supposed noise cancelling quality that has received many outstanding reviews. I don't find the noise cancelling any better than my old Bose Quiet comfort earbuds and only marginally better than my ancient Sony nc headphones. The comfort of the Sony xm3's is very good and I had no issue wearing them for a 4 hour flight. The touch control feature is a nice feature and simple to use. I purchased these on sale and added on a few Best Buy dollars and had them shipped to me for a total of $177. Definitely worth that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erik, Glad to hear that you are happy with the comfort and satisfied with your purchase. If you feel that the noise cancelling is not sufficient, please check our help guide link for steps that can help troubleshoot the issue. Here is the link: https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703070.html

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating whether to get this or the bose. I guess, this works for me. I take the train everyday to work and noise cancelling works amazing! To each his own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazinf

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are absolutely amazing! The noise cancellation is great at he the sound quality is better than Bose. You need these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grant, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Everything that I’ve wished for in a headphone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if I have any negatives for this product. I think if I were to think of one, it would be that I am too scared to go outside with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Canceling!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a gift for my wife, she travels a lot for her work, so the inflight cable that comes with was super useful and YES she said the NC works like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing noise canceling

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones block out like 90% of noise and makes you feel like you’re at a concert or something. It just gets you closer to the music!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonny, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievable Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it on a flight last week...the noise cancellation was unbelievable and the sound quality blew me away. Could not recommend this product more!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zopper,

      We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things definitely live up to the hype. If you’re looking for the best Noise Cancelling headphones on the market that sound amazing, look no further.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Jondel97!

      That's great! We're glad to hear that! Thank you for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best NC Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Bose QC35. The Bose were phenomenal, but the WH-1000XM3 are the best headphones I've owned. Hands down better than any other headphone out there

    I would recommend this to a friend