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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 5,978 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to replace my Sol Republic headphones and Jaybird ear buds, and these are just perfect. They sound wonderful with great bass, which is a must for me. They also work great for phone calls. Connectivity is fast and easy, great sound, nice design with carrying case. Two thumbs up!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CandyB, Great! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at work nearly every day in the office. I was looking for a good pair of noise cancelling headphones, and was trying to decide between these and Bose. After reading online reviews that seemed to rate the 2 headphones pretty equally, I decided to try them on in the store. These were a tad bit more comfortable than the Bose for my ears (a lot of over-the-ear headphones squeeze my ears), but the deciding factor for me was the feature that lets you cover one of the earphones and allow outside noise in temporarily. I've used that particular feature several times, when someone was asking me a quick question, and I would have otherwise needed to take off my headphones to answer. I love that they use USB-C to charge, as I just use my MacBook Pro charging cable and don't ever have to bother carrying a separate Micro-USB cable, which a lot of headphones are still using. I'm by no means an audiophile, but I'm happy with the sound quality. I've used them connected to my AppleTV as well, and it's my new favorite way to watch a movie. The sound felt like I was actually in a theater. (I might need to upgrade my home entertainment system) I'd happily recommend these, even at the 350 price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Block out the chatter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Ecxellent surround sound. I wear a full 8 hours and the charge lasts. Convient sound adjustment or change channel with a swipe. So glad my son recommed this to me. Love the storage case too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there! Awesome! We are so glad to hear that you are happy with the comfort and amazing sound quality of your new WH-1000XM3! the WH1000XM3's super soft, pressure-relieving ear pads in foamed urethane evenly distribute pressure and increase ear pad contact for a stable fit. Comfort is further enhanced by a larger and deeper ergonomic ear space structure. And with a lighter weight design, your music is the only thing you'll notice all day. Thank you for your awesome review! -Carl Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Noise Canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones is so much better and more comfortable than the MK2! Loved the Google Assistant built in so I can get updates on weather and notifications from my phone without taking out my phone! Also the bass is extremely louder and completely blocks out background noises. I recommend these headphones even though they are very pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Top of the Line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH1000XM3 NC/BT headphones are superb besting the Bose model. They are lightweight and can be worn in comfort for hours at a time. The sound spectrum is balanced with a slight boosting of bass at the low end. It delivers just the right amount of punch for rock, pop, and even classical music. Love mine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    So comfortable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly these are great. I hate wearing headphones and these are light and not tight. I needed noise canceling headphones to cancel out my husband’s yells while he plays online with his friends. These do the job greatly! They even cancel the AC Unit as well! Battery last for ever. I absolutely love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Gray pair of headphones. With great noise cancelin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it’s a little strange and the highs. Reach basis. But overall really good sound. Actually it’s a really good pair of headphones Specially under noise canceling rain. Really comfortable and really convenient the USB type C board and aunt with really good battery on it with more than 25 hours with a single full charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great cans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy these headphones. Light on the head, perhaps plasticky to some, but it helps with the weight. Blocks sound out better than the small in ear sony buds. App and touch controls work well too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrWhohaha, Great! Glad to hear that you are enjoying your new WH-1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive and worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones really cut the noise while still letting announcements and conversations come through (I assume this is done by magic). Comfortable to wear. Much better than an older, wired set that I had (from another manufacturer). Although highly expensive, they are hIghly recommended, especially if you can find them on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Superior wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones as a gift for my husband and he has been very happy with them. Sound quality is amazing! Headphones are comfortable to wear and the battery life is long-lasting. We've only had them for about a month but so far we have no complaints are very pleased with the purchase. Would definitely recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product fir a very reasonable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio fir the money. Bass, mids and highs are all neutral with nothing over emphasize. Very comfortable to wear. Ear pads are big enough to form a good seal even when wearing my hearing sids.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigAl, Great! Thank you so much for the 5-star rating! We are so happy to hear that you are happy with the comfort of the WH-1000XM3 Headphones! the WH1000XM3's super soft, pressure-relieving ear pads in foamed urethane evenly distribute pressure and increase ear pad contact for a stable fit. Comfort is further enhanced by a larger and deeper ergonomic ear space structure. And with a lighter weight design, your music is the only thing you'll notice all day. Thank you for your awesome review!

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for quality Active Noise Cancelling headphones since my Sennheisers bit the dust. I was previously going to get the M2 model, but once the M3 came out and I met someone who had a pair, I just had to buy these. They sound great, have a long lasting battery, have great Bluetooth range, and are very comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I Can't Hear You

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have stellar noise cancelling capabilities in any environment you wear them in. This is my first pair of noise cancelling and I spent quite a bit of time doing research before buying. Since these were rated as the best out there, I figured this would be the best route to go. Build quality is very very good with a sturdy frame and high quality materials. The sound quality is excellent, especially for wireless headphones, with punchy and accurate bass mixed with warm mids and clear/crisp highs. I recommend downloading the headphones app that goes along with these, as it allows custom equalizer settings and access to other system settings as well. As for battery life, I believe they actually under rate it at 30 hours, as I used them longer than this and reached a minimum of 10% battery. The carrying case is very high quality and has a convenient diagram that shows how to store them and holds an airplane accessory kit as well. If you are in the market for noise canceling, and are comfortable in this price range, don't look anywhere else, these are truly the best!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, applelady!

      That's great! Good to know that you're having a great time using the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones I've Ever used. Period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried out almost all the headphones in the store and was looking for something with good noise cancellation. I stumbled across these headphones right before their release and read some reviews and thought I would give them a try. At first, I was very skeptical but, fortunately, was very wrong. These headphones are extremely comfy to wear and remove ambient noise even without the noise canceling on. For the first few days I didn't know there was extra noise cancellation and I still couldn't hear anything. The sound quality is beautiful and listening to the beats of any music is tremendous. I enjoyed the usage of the app, especially being able to change listening settings. My favorite being the "Concert Hall" VPP while listening to classical type music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony and enjoy your headphones! Regards, -David sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the 4.5 HD sennheiser wireless due to the GREAT discomfort they would cause, making me wanting to avoid using them... all this changed when I got the Sony. The hug your ears.. very little to no discomfort. The bass is great, the sound is great.. ease of connecting is also something very useful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lexgarza07,

      We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence.

      ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    This is the second pair I've bought.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair I actually got back in December of 2018, but this pair is a replacement. These are well reviewed by now so to point out a few basic pros and cons from my perspective. Pros: -noise cancellation is still the best Price is now closer to what I think should be the standard for high quality headphones ($250 max) -better cushion than any other headphones I've tried (including the Best Buy demo models) -USB C -excellent color combo -LDAC audio codec -quality hard carry case -No internet required Cons: -may make your ears hot? I haven't had this problem, but apparently the extra cushioning causes it -you have to use Sony's app (which I don't have a major problem with) to use the advanced features -quality is reduced to SBC when using the different sound modes and some other features These are without a doubt the best headphones I've ever had. I wish I could safely sleep with them on since I'm not as fond of the AC and fan my girlfriend has running all night. If you need a pair for movies or games or just music, there couldn't be a better all-rounder and now for the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Comfortable Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time online examining my options and then went to Best Buy for a hands on comparison. These Sony headphones deserve all the hyperbole praise that has been attributed to them. They are comfortable, sound fantastic, keep a long charge and the sound canceling is superb. Very glad I pulled the trigger on these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever bought. Great noise cancelling, battery life of approx 30 hours, comfortable even with glasses, and amazing sound quality and bass. I use these for gaming, watching movies, and music. They're great for anything. Bluetooth or wired. Worth the price, have seen it on sale before.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these mainly to use in an office environment, with occasional travel mixed in. I can comfortably wear them for hours at a time, and find they aren't too heavy while sitting well on my head. The noise cancelling does a great job eliminating background noises (loud fridge, a/c, etc.). So far my expectations have been met.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    WOW!!! Sony for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally work in a quiet office environment, but recently my department was moved out to the plant floor. Needless to say, it is quite noisy in a metal shop. After just 1 day of trying to make due with my stock Apple earbuds I knew I had to find a better solution. I did some quick research online and saw that these had some really good reviews. I gave them a shot and bought them last night. I used them for the 1st time today in the plant and holy cow, what a HUGE difference they make! Sound quality of the music is superb but I can’t get over how well the noise cancelation works. It got rid of 99% off all the background racket. It’s like wearing my very own Fortress of Solitude on my head. The feature rich app made it an easy choice over the similarly priced Bose and those added features make a big difference too. I love the Ambient Noise features that automatically pick up the voices of people around me but not all the metal on metal machining sounds. They are very comfortable to wear all day and the battery life is the best out there. I haven’t found a single downside to these things. I’m glad I bought them.

    I would recommend this to a friend