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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 5,978 reviews
  • Rated 5 out of 5 stars

    awesome sound, app and touch controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so these headphones have an awesome app for different settings like standing, staying, walking, transit and awesome touch controls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty good choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone work very well. Noise cancelling is much better than the 900, which I also purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the market. Sound quality is A*. Looked at the reviews online before buying and must say they were accurate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samnz, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Noise Canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, noise-canceling, and features. A little uncomfortable when wearing for an hour or so but that's typical.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling headphones on the market. Great at $349 everyone should jump on the current sales price of $278.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Jeff327! Awesome! We’re glad you like the product. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are better than what I thought they were. The noise cancellation is the best out of the other headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, bestbuyman!

      We are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Bose.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used both products and like this better than the Bose. The sound quality and ease of use is way better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phon, We are glad to hear you are enjoying the sound quality and ease of use. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony does music right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tried all the noise cancellation headphones in the store & these sounded the clearest , loudest & couldn't hear ambient noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best consumer noise canceling headphones out on the market by far! These things are crazy good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and nose cancellation are amazing. I have a pair of Bose as well and they're great as well, but I prefer these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beat Bose(barely) and crush Beats and all others. There a lap ahead by far on features and build quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlackHat, we are glad that you like the features and build quality of our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great sound. Can't compare them with any other brand but hard to believe anything could be better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perform flawlessly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted these for language studies in noisy environment. Audio range works well for speech and noise cancelling is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are worth every penny. Haven't compared them to Bose, but significantly better than JBL or Beats

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great wireless headphones with noise canceling feature. by far one of the best headphone out there. better then beats by a mile

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was used on a flight from LA to Honk Kong. The sound quality was great and the google assistant is an excellent usable addition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just buy them

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite purchases. The noise canceling works excellent on airplane or in a car. No problems!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, Thank you for the perfect score! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit heavy, but easy to get used to. I'm no headphone expert but these are good for blocking sounds and the sound is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, HmmMeh!

      Great! Good to know that this is what you are looking for in a product. Thanks for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As good as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these daily for work calls and music in between. Noise cancelling is amazing and sound quality is even better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super on the plane or walking. Noise cancelling and sound quality is excellent. Can get a little hot when working out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey Jeff, That's awesome! We're happy to hear you are enjoying our industry-leading noise-canceling headphones. We will have your feedback noted on the improvements to our product. Thank you for choosing Sony! - Romeo Sony_US