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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, love being able to hear ambient sounds by holding your hand over the ear cup and superb noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound just wish it was more comfortable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling. Really great sound with customizable settings. Comfort not as good as Bose headphones and materials feel like any headphones out there. Ideally it should be better for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy the Bose headphones but the sales guy said try these and I haven’t looked back. Awesome headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise reduction headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed using these headphones since purchase. Easy to use app to adjust the sound and noise reduction to your taste.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. Really excellent study aid to cancel out noisy distractions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, I can't hear you. Warning: Side effects of use include involuntary escalation of conversational volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Hobyah!

      We're sorry to hear the issue. Related to this issue, please check the help guide for your reference:
      https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703173.html
      https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703120.html

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      One of our technical specialists will call you back within 2 business days.

      Regards,

      Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones for Flights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation feature is amazing - - used on the plane it's like sitting in a quiet sound booth. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Quality In Sound And Physical Condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best quality in bluetooth headphones I've felt in a long time, easily recommend for purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best noise canceling headphones you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones. if you have any doubts about this headset....don't. Its 2 levels above the Bose quiet comfort for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    rcdaw

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    luv luv luv this. It works great blocking out plane noise when flying or cutting grrass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best NC headphones...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling and sound quality. Also fast charge and usb c, great pair of headphones. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy to control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and adjustment via the phone app. The headband isn't terribly comfortable. Sound quality is great with LDAC on my pixel 3. The touch controls are not great and do weird stuff when it gets really cold outsids

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Almost perfect...almost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only annoyance is trying to pair the headphones. That’s a minor issue Cause they’re just about perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple travel headphone and these work very well. Sound is great and does the job

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daveh, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: excellent & too tier noise cancelling. Cons: bluetooth connection to one device and takes several tries for the audio to connect. Overall good product but can be improved in the next iteration.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise canceling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for air travel. The pause noise canceling by putting your hand on the outside of the earphone is genius.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Danny!

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Super Lux

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we decided to ditch the all-in-one approach to audio equipment and buy the turn table, cd player, receiver, nice speakers, etc. we decided to treat ourselves to really, really nice bluetooth over the ear headphones. Paired with a bluetooth transmitter (purchased separately) which we plug into the “headphone jack” we enjoy being able to listen to music, the radio, etc. 24/7 without bothering our neighbors. We recommend these as a special treat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best I have owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like others have written, these headphones are awesome. I love everything about them. You will not be disapointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    NICE!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head set ever!! Incredible noise cancellation the app let's you personalize the headphones!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steel, We are glad to hear you are enjoying our industry-leading noise canceling headphones and the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Giving you more control over your headphones and their performance. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best our the now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great especially when I take the LIRR to the city and don’t have to hear any unwanted background noises

    I would recommend this to a friend