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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 5,978 reviews
  • Rated 5 out of 5 stars

    All around awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely amazing headphones. The anc is super good and the soundstage is also impressive. Touch controls are easy to use and the headphones are extremely comfortable. The app also has a lot of cool features like one that allows you to put your music into different environments such as a concert in an arena and it actually works really well. Battery life is also impressive along with the quick charging times. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones I have ever purchased. Excellent sound quality and noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on a plane the next day, the noise canceling is beyond fantastic, the sound is incredible as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for the office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and crisp spectrum of any style music and still able to hear conversations when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones on the market!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of these headphones blow my mind! Love these noise cancelling headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nando815, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had them all. All Bose models, beats, sennheiser, Sony 100mx, etc. this noise cancellation is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome headphones, but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are incredible, best noice canceling headphones out there but, they are heavy and I started getting neck pains so I had to exchange them for another brand. Still, would recommend them to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy pairing, high quality! Better than my Bose QC35s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tsouders, That's cool to hear! Good to know that you like the exceptional sound quality, easy pairing, and overall features of your WH-1000XM3 headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say but, Amazing, the sound quality is unbelievable. I got this instead of the Bose QC III.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise killers and producers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a lot of $ but they are the best headphones I’ve ever tried hands down They beat out Bose even

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these for my commute. They are excellent. I love the adaptive noise canceling mode.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing much to say. Go to Best Buy, listen to them and purchase them, You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    BestHeadseEver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely my best purchase. The most comfortable headset I've ever purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReviewofMicrosoft365, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling head phones. They do the job and were a must have on a long trans-Pacific flight.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overall Good quality ANC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Great ANC and fair sound quality. The price is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for flying. You can cancel the nose cancelling so you can hear the flight attendants.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, cancels droning noises

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At low volume, it Doesn’t cancel all noise. Seems to be best at cancelling droning noise.. but at medium, it’s loud enough to drown out everything. Makes ears a little sweaty but comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Will!

      Thanks for commenting! We're grateful for your kind words. The noise-canceling function of this unit is effective in low-frequency ranges such as airplanes, trains, or offices (near air-conditioning, etc.) and is not as effective for higher frequencies, such as human voices. You may try adjusting the noise canceling and ambient sound mode using the Sony Headphones Connect app by following the steps on this link:

      https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548866.html?search=adjusting

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:
      Best Time to Call:


      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy with Sony’s Best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although noise canceling is not as good as previous version of 1000 series, still better than lower Sony noise canceling headphones. Also like them better than Bose top of line.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wifeforbirthday, We appreciate all of your feedback as it helps improve the product. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, great sound. The noise cancelling is really good. Better than QC35.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UOSocal, we are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Bose!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows bose completely out of the water. The sound quality and sound frequencies are phenomenal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Dibbs! Thank you so much for your appreciation! We're happy to hear that you're satisfied with our product. Thanks for choosing Sony! - Romeo Sony_US