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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, noise cancelling shifting while I walk to move is amazing after calibrated in app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphines

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the real deal! Absolute silence! Bought for a relative and they love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the headphones we've tried out, these have the best noise cancelling option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheBoss, We are glad to hear you are enjoying our industry-leading noise-canceling headphones. We designed these headphones so you can block out noise and experience next-level silence. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my choice. Sound is great and easy to use. Would strongly recommend this headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best headphones I've purchased. I would recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pricey headphones but I really enjoy the noise cancelling capabilities I get from these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony is the KING!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the Best Noise-canceling headphones you can buy in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not as I hoped for for distraction free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be a setting to tune out voices. As an autistic I want to be able to just wear the headphones and study and sometimes loud sounds and overly talkative people drive me nuts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Stormbrisr!

      I'm sorry if our product did not meet your expectations. Let's try to isolate the issue by performing some troubleshooting steps on this link https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703070.html.

      If this does not help, please email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Headphone!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy them, you can't go wrong. Great noise cancellation and great sound period.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality and no outside noises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can enjoy your music,books whatever you listen to and really escape. No outside noise at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable, Easy to Use, and Sound great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good active noise cancelling compared to Bose. I also like the touch pad built into the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is great. Sound quality is fantastic. Plastics seem a little cheap.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rs12, the WH1000XM3 is a great headphones. We're glad that you like the noise cancel and sound quality. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence. They are dsigned for comfort and have a lightweight build so you can enjoy your sound and silence longer.


      You can also use the Sony | Headphones Connect app to customize your listening experience. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation.

      Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love these!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headphones ever. The battery lasts a long time, great for traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TCF612, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome head phones. Nice superb sound. Clear sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neet, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is incredible! I can’t hear a thing when it’s turned on. Amazing headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skeezus,

      We’re glad you like the product! Thank you for choosing Sony!

      Regards,
      Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love em'. Both nose cancellation and sound are excellent. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is phenomenal. Great for zoning out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them because I needed something more comfortable to use during daily conference call but overall they are good to listen music but just in the average during a call

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dani, We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence. You may also download the Sony | Headphones Connect app to customize your listening experience. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality as well as noise cancelling ability would Recommend 5 star

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stody, We are glad that you like the sound quality and noise canceling of the WH1000XM3. To get the most out of your headphones, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive but good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is awesome but the cost is little expensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hisenberg, Thank you for giving the product a perfect rating! To get the most out of your headphones, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Voice Assistant compatibility, and touch controls. Thanks for choosing Sony! -Sam Sony_US