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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancelling... amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love my headphones. Great sound quality and the noise cancelling amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Bose 700 or anything else!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blown away. I would never bought the Bose if I had known about these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi whirlyburd2000, we appreciate your positive feedback. We are always looking to make SONY better. Thank you! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product i used to work and gym noise cancellation is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoldenEgg, that's great! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s great I just love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter and she’s loves it cuz she listens to music a lot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall. App is a little confusing but the headphones are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and noise cancelation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancelation. I bought these to use while traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great look and sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look is good and it is good for a girl. The noice cancelling works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Steve! We totally agree! Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancelling without the ear suck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling without the ear suck. Great mid lows and highs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Oberonz9! Great! Good to know that this is what you are looking for in a product. Thanks for choosing Sony. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Astounding!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 8 inch tablet is perfect. I also purchased a 256 GB U3 microSD card to store nearly 30 GB of mp3's and about 10 GB of digital 1200x800 px images on the microSD. The tablet quickly and flawlessly accesses the data as well as data on my network. I also use it to watch TV on my TiVo app and movies from a variety of sources. The deal was great. It's perfect in every way and I could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and now I can hear the dialogue I was previously missing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yse these on public transportation and can hear my music and nothing else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Nick!

      That's great! Good to know that you're having a great time using the product. Thank you for choosing Sony. ~Zac Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing love the noise cancelling on these. Worth every cent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphone but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great built but it sometimes reconnects to the Bluetooth while listening to music or anything that gives you a moment of silence to reflect on what you have heard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Nickyname!

      We're sorry for the inconvenience. A Bluetooth® wireless connection may fail or the sound cut in and out if the Bluetooth signal is weak, out of range or has interference. Please follow the steps on the link to improve the quality of the signal and lessen the chances of interference.

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm3/articles/00015699

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned. Super quite in a loud room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Watch, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    You can really feel and hear the bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is out of this world and the technology is better than the Bose 700

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Slim2019! Thanks for commenting! We're happy to hear that you're satisfied with our product. Thanks for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Noise cancelling works greats on the plane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling works great on the plane, sound quality good. Support app could use some improvement on ease of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Racer! Thanks for the feedback! We're grateful for your kind words! We will surely take note of this to improve our future products. Thank you for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are THE BEST! I upgraded from a pair of the Bose QC 35's. I like these better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my teenage grandson. He is overjoyed with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Top of the line headphones.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value and performance. Light weight. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Only OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace in Bose Noise cancelling earbuds I lost. I read several reviews. The noise cancelling does not come close to the Bose earbuds. The Sony are more comfortable, I have always found earbuds a bit problematic. The use instructions are all pictorial and for this over 60 person, virtually impossible to decipher. The buttons are difficult to discern, from feel. I accidentally turned the volume up or down several times, just turning my head against the head rest in airplane or moving around.

    No, I would not recommend this to a friend