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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All the reviews are correct

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best noise canceling headphones out there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matthew, We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence.

      Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very pleased with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the quality of the product. The noise cancelling is very good and the Bluetooth connectivity has been great. I wouldn't fly without them now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought them on the plane and couldn't hear the ambient sound at all!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent !

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones and great noise cancellation. Superb sound !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shyenu, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is one perfect gift. I loved.could be cheaper And then should be perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Coco!

      We’re glad you like the product! Thank you for choosing Sony!

      ~Zac Sony_US

  • Rated 5 out of 5 stars

    Great Noise Cancelling headphones!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great sounding headphones and does an awesome job of noise canceling! Can’t hear anything when on noise canceling mode and the best part is the quick one touch to listen to someone speaking. Only thing I notice is sometimes my ears will get hot after wearing them for a while. My daughter will take these on her airplane travel and she loves them as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas gift for my wife - She loves them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound, with extra features Being the biggest differentiator.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphone on the market!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent product! Great sound quality and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James, we are happy to hear that you like the sound quality and ease of use. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great sounding headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC is awesome on the headphones. Quality of music is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the best so far. I love this is and is worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sound is extreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it all the time at home and at the office. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones on the Market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling, great app for the iPhone, they deliver as advertised!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Hvac sounds completely finish while wearing these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, wearingphones!

      We’re glad you like the product! Thank you for choosing Sony!

      ~Zac Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. The sound is great and the noise canceling works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great but over priced

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good sound quality but definitely an over priced item

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Monique, Thank you for your honest feedback. We're glad to hear you appreciate the excellent sound quality of your WH1000XM3 Headphones. To get the most out of your headphones, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Voice Assistant compatibility, and touch controls. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product. Sounds are great as well as the Noise Canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Noise canceling is great, sound quality is phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these and have not regretted it. Impeccable sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WH-1000XM3 Wireless Noise Canceling Over-the-Ear Headphones - Silver The description said silver, what I got when I opened the box was black. To be completely honest I prefer the black. The headphones are extremely comfortable and feel light while you have them on. They have standard buttons for on/off/Bluetooth and noise canceling functions. The buttons, or really lack of buttons for all other functions, are a touch sensitive right ear piece. This function is so much better than physical buttons. Just a finger moving over the ear piece changes volume, skip forward, skip back, answer phone, pause, and play. When I first paired them with my phone I was a little taken aback by how loud they weren’t. They played at a nice listening level but delivered no punch at all. I then paired them with my stereo, all the volume and punch I wanted was available. I attempted to pair them to both devices at the same time. They will not accept being paired to 2 devices at the same time. You have to pick one and use it. There is no need to un-pair and re-pair them, just disconnect device 1 and device 2 will be able to use them. I tried 3 different music apps on my phone (Android) and was just not happy with the overall sound volume and missing punch. I downloading the Sony App and did an update to the headphones that the App said they needed. The App is very helpful, full functionality is supported through the App. Within 5 minutes I had all the volume and punch I was expecting. They reproduce down to 25Hz cleanly, I am unable to test the high end because I can’t hear it. The charging cord supplied is worthless, it’s 7” long. Why even bother to put one in at that length. No charging adapter is supplied so you’ll need to use the one from your phone. They come with a 1/8” headphone cord that’s 4 feet long as well as an old style Aircraft adapter. Not sure why that’s in there, maybe it’s making a comeback in some other systems. When driven from the corded adapter they require no power. If you do turn them on you’ll have noise canceling as well as the input from your stereo. But again, the corded input takes priority and your phone will be disconnected. The cord is also stereo only, if you want to use them as a headset with your phone you need to use Bluetooth. They are supplied with a zippered hard case and they fold up to fit. In my case, to get the best sound from my phone, it is required you use the App. Since the App adds so much functionality to them this is really not a drawback. The noise canceling function can be programmed from the App to suit what you’re doing. The App also gives you information about the headphones, like battery level and software updates. These are now my daily use headphones because they quiet the room while giving you a beautiful warm listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wear these all day with no issues and the noise cancellation is fantastic

    I would recommend this to a friend