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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Superb Noise Cancellation / Decent Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation makes these headphones worth purchasing. However, the sound quality is average. I will say, only buy these when on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yugiboi, thank you for sharing your feedback about the headphones. We are glad that you like the noise canceling feature. Please download the Sony | Headphones Connect App. It includes an equalizer which may help satisfy your sonic taste and Adaptive Sound Control—which automatically adjusts noise canceling based on your activity. We designed these headphones so you can block out noise and experience next-level silence using our advanced noise canceling technology. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Regards, Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Perfect for travel to block our all the excess noise!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best head sets ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set is awesome. Tried other cheaper brands. Get what you paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the Bluetooth range is further than 30 feet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James, we are glad to hear that you like the sound quality and Bluetooth range of our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best noise-canceling headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the best noise-canceling headphones on the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi totita, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say these are some excellent headphones way better than the Bose qc35

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the adaptive sound is fast, great noise canceling. Great buy, I'm very pleated

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing overall aesthetic and noice cancelling is phenomenal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaylew97, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing in every way. The sounds and how it feels is like no other.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jonah,


      We are happy to know that the unit meets your expectation. We value your feedback and thank you for choosing Sony!

      Regards,

      Zac
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t hear my crying baby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t hear my crying kids it’s grea I would recommend this to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Lulee!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ambient setting alone makes this must have. Noise cancelling is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headphone out in the market today. Extremely comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, great sound, and is noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keli,
      Thank you so much for a remarkable review! We're glad to know that you are enjoying the amazing sound quality and noise cancelling feature of the WH-1000XM3. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphone with Voice Assistance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty great headphone with amazing sound and bass. The inbuilt voice assistance is an added advantage. I would recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound cancellation is great. Great sound quality with any kind of music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know that screaming kid on the plane? You won’t know he’s there

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Hornman!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and works really well for noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sakshi!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I've used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and the best noise cancelation on a headphones so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, very good headphones Totally Recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnyxm, we're glad you like the sound quality of our product. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever owned. The app works great as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi larry216, Awesome! We're glad to hear you appreciate the sound quality of your WH1000XM3 headphones. Good to know that you're using the app. And just to add, this will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. Thanks for choosing Sony. -Sam Sony_US