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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Silence is golden

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so quite when I wear this it is just amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome these actually blow my mind sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound. Great noise cancellation. Comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound good and do a really good job blocking out the noise around you. They are great for flying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Akchris85, we are glad to hear you are enjoying our industry-leading noise canceling headphones. The Sony WH-100XM3 are the perfect headphones for flying. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous sound.Excellent Headphones. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    I regrettably afforded it. You shouldn't.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt the most regrettable choice I've made in relation to listening to... stuff. The noise cancelling is honestly great, but I bought these to actually listen to things, that's what I get for trusting "best headphones" reviews online. Yeah battery life is awesome, yeah noise cancelling is awesome. Both of those attributes are literally nothing compared to the fact that they sound like garbage. I buy headphones to listen to... whatever I want to listen to. But the only thing these headphones are good for is not listening to things. Their noise cancelling is great, their sound production rivals that of a $5 earbud set you could get from any impulse-section of any store you've ever been in. 10/10 ear-mufflers, 3/10 headphones. I'd return them but the entire world is kinda dealing with something at the moment. Just please don't repeat my mistakes.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Whatever, we regret to hear that the sound quality did not meet your expectations. This is definitely not the listening experience we'd like you to have. Please try downloading the Sony | Headphones Connect app. It has an equalizer which can be customized to fine-tune your music. This will give you more control over your headphones and their performance.

      You may also refer to the Help Guide for recommended troubleshooting steps. https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703155.html


      I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound great it’s just that they clamp a little too hard and can get hot. Sound quality is amazing but comfort is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, the sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, makes 14 hr flights a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best in the market right now for noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreal noise cancelling headphones, with great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Honestly perfect headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! These headphones are the most amazing ever!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great. Sound is wonderful. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Wife LOVES It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If these can make my wife happy, they HAVE to be good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great overall headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, sound quality, and features.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice design!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Comfortable and light weight! The design eliminates the need to fiddle around with side buttons which is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XM3s

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony XM3s are on point! Although not a huge upgrade from the XM2s. Still, a good one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2124, Thank you for upgrading to your Sony WH1000XM3! To get the most out of your headphones, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Voice Assistant compatibility, and touch controls. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I have been using these every day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and build quality is good. Connecting to multiple devices via Bluetooth is lacking. Overall great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JTR897, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin The headphones' supports multipoint connection such as: Connecting the headset to both a music player and a smartphone or mobile phone Connecting the headset to 2 Android smartphones Connecting the headset to an Android smartphone and an iPhone Please check the Help Guide for more details. Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have made air-travel a non-issue.

    I would recommend this to a friend