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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 5,978 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be cheaper. Does work great. Directions were a little hard to understand. Geek tech helped.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Weebee, we are glad that our industry-leading noise canceling headphones works great. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      We’ve also taken note of your feedback on the pricing and the directions. Thank you again for shopping Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry this headphone when ever I travel. Excellent sound but it tends to get sweaty on a long flight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good headset, but teeters on being worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for $220 dollars, which actually then becomes more or less worth it but it did feel like a headset worth the price because the features such as bass boost and equalizer were bland but the quality and feel of the object were fantastic. The touch controls are also finnicky, but they work for the most part. I'd say wait for it to be on a sale for the price I got it. I couldn't imagine paying another hundred for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pillow, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. We appreciate all of your feedback as it helps improve the product..  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing. However they stopped charging after a few weeks. Best Buy swapped them out and no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for music poor for phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for music. Phone calls on them are highly annoying. I get too much ambient noise and feel like I’m talking in a tin can. I have to take my headphones off to talk with anyone on the phone. My Beats 3 (the Bluetooth “workout” ones) have better phone quality than these. Honestly, a let down - other than that they’re fine. I’m glad I bought them on sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Girlfriend Loves Them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my girlfriend for her birthday. I was torn between this model and the Bose because she would judge them based on how they looked. After delving deeper into the specs, this model offered a lot more practical features that she would use. She absolutely loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, BalRaven20!

      That's great! Good to know that you're having a great time using the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Noise cancellation is exceptional a bit too bass,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, might not worth the price tag in my opinion. Noise cancellation is very good but everything else is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound amazing but they cut in and out when I start to move around or when I am riding my bike.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great audio, but finicky gesture controls

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-1000XM3 Wireless Noise Canceling Over-the-Ear Headphones provide amazing sound quality, fantastic noise cancellation, packaged into a super comfortable design and a long lasting battery for up to 30 hours of continuous audio playback. You can go further and still use the headphones when the battery goes out by simply plugging in a 3.5mm audio cable into your device and you're good to go. Initial setup was very simple, you have the option of connecting the headphones via NFC or through the traditional method of connecting via Bluetooth. When interacting with the headphones, such as turning them on or off, connecting or disconnecting a device, or adjusting the noise cancellation setting, you receive verbal confirmation of those actions through a female voice. In my opinion, this is better than having a random set of beeps play back in your ears when you're interacting with the headphones. The only issue that I have with the Sony WH-1000XM3 Headphones is the finicky gesture controls. I find myself moving to the next or previous track or YouTube video when I'm trying to lower or increase the volume. If I slow down, the headphones seem to have an easier time recognizing my gestures. But beyond that minor issue, I really enjoy using these headphones. One of the unique features that I have enjoyed with these headphones is the ability to place my hands over the ear cup that is enabled for gesture controls to instantly reduce the volume of the headphones and allowing you to have a quick conversation without the need to take off your headphones. Overall, the Sony WH-1000XM3 Wireless Noise Canceling Over-the-Ear Headphones are a great peripheral for anyone looking to enhance their audio listening experience. The sleek and comfortable designs makes using the Sony WH-1000XM3 Wireless Noise Canceling Over-the-Ear Headphones enjoyable, while not having a flashy/distracting design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not many things to complain. The noice cancellation and sound are one of the best as well as battery life. But be aware as some devices fail to charge. Try to follow online steps to reset the headphone. I tried it and it worked. I also bought it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best over-the-ear headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best over-the-ear headphones I've ever own. The sound quality will blow your mind.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Defective Product?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones because I loved the comfort of them in the store. In comparison to the comfort of the Bose QuietComfort 35 II’s, they beat them. Unfortunately, I don’t think that the noise canceling feature worked on mine - I could hear typing from across the room, voices from across the room, etc. With the highest setting on. Unfortunately, I returned them for the Bose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones! Great sound. Only wished better iOS integration. But oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones with great noise cancellation. Good value overall for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MildsNYak, Thank you for the 4-star rating! Glad to hear that you are happy with your purchase! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Greatest investment in Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve seen many headphones throughout my time and watched so many reviews and comparison with the Bose. I would by far say these are amazing headphones in the market and would be a great usage for music overall. Although I wish the microphone was better when it comes to calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Luibird!

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really excellent sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Killer. Really excellent sound, phone mic needs improvement. Controls work great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi USQNYC, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noice cancelling

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive but one of the best over-the-head noise cancelling technology on the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my husband these headphones and so far no issues. The charge is good and last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound and battery life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset. Sound quality and nice cancellation are great. Bottonless controls take some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise canceling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones very compact when folded, good noise cancellation, sound is a bit soft very Sony like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Hunter!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US