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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 5,978 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with these for audio. The anc is impeccable. The fit on my head for long sessions don’t hurt. Lastly the mics are great for phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling, rich, full sound, very comfortable to wear, even for extended periods of time. Battery life is great, I wear them at work and only have to charge them once a week.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these and several of the Bose qc35 for the office. Like these better. They fit my ears better, and I really like the touch controls. Sound and noise cancelling were pretty much the same to me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    10/10!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones Fit perfectly for me and had great comfort along with the fantastic noise canceling. Was overall my favorite over the Bose and beats purchases

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is top notch. I liked the sound and comfort better than Bose. You can alter the equalizer settings for different effects using the app. It charges pretty fast and maintains charge too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, awesome sound, and quite good battery life. Also, Sony app companion is quite good in controlling and customization. Noise reduction making quite a difference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ronal, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Just what I wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones prior to a long international flight, and they performed exactly as I’d hoped. Excellent noise cancelling and sound quality, comfortable, and super battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Lolo! Great! Good to know that you're having a great time using the headphones. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Lifestyle Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I use them everyday. In the gym, in class, in my bedroom. They provide great sound quality and great noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ... Sound is amazing. System is fast. Battery life lasts forever. Comfortable. Definitely recommend and make sure to get replacement plan to get it replaced by end of the 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones although pricey are very good, bluetooth works well, noise cancelling is very good. The phones are lightweight and comecwith a very nice sturdy case. Wish they were cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually didn't buy this from BestBuy because they wouldn't honor my coupon. But these headphones are the best I've ever used. The battery is phenomenal and noise cancelling makes you feel like you're there. Where? At the concert if your listening to music. Or in the car during a chase scene of a movie. They are worth it especially now that they are on sale. However, I don't find to app that is suggested for configurations easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBPurchaser, We're glad that you like the battery life and noise canceling function. Your feedback about using the app is greatly appreciated. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones’ sound quality is amazing. They’re also very comfortable, and the battery life is great. The noise canceling is also top notch. I would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattWells24, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    By far......the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do not get enough praise, I believe. By far some of the best headphones i have used to date and cannot wait for what new headphones are coming. Battery life is excellent and the fact that it uses USB-C to charge is a huge plus (future proof yourself), touchpad for volume and controls on the right earphone is intuitive and takes a couple of tries to get adjusted, comfortable feel. My only feedback for these headphones are that they are a little bulkier then expected for those that are commuting and traveling but i use these at home for my work station so I do not travel with these. I am assuming that the size of the unit is compensated by the battery life which is so great on them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weigh, touch controls, Google assistant works great, I haven't try Alexa yet but pretty sure will work as well, noise-cancelling works great. Overall, greats sound and comfort to wear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and battery. Bose bumps these BOOM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right of the bat. Buy them, these are the best sounding and operating headphones I've used in my price range. I've listened for hours and battery is still 90% How do they do that. Podcasts,music,movies,TV. With the app and eq settings and soundfeilds..if you cant find the perfect symmetry... You are not trying..... The one problem that I excuse for the performance is the sensitivity of the touch earcup. Oh yeah two people in the house say with the noise canceling on they can hear things in music they never heard. Amazing to me.. I cant wait to hear the noise canceling earbuds. To replace my busted Jabra Elites. To be fair....... I use them everyday as an Electrician.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Worthy Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the WH-1000XM2. I noticed right away the XM3 is a lighter headphone. I was already a fan because of the Ease of Use. The Noise Cancelling is the best compared to Bose or Beats. The truth is once you get used to listening to music on this quality of headphone it is difficult to listen to music on anything inferior. I caught them on sale for $299 which even at the sale price is an expensive investment. Still I think it's worth every penny because anything that helps you escape the intense noise pollution of NYC is worth 5 stars. Be it the crowed streets, crowded subway or rush hour traffic the only sound I hear is my own personal soundtrack.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Green!

      We are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!

      ~Earl Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    The best hands down

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Move cancelling is better than Bose. The sound profile is warm and clear. Plenty of bass without sounding muddy. Very comfortable to wear for hours. I don’t fly without them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best Noise-Canceling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was comparing these with the Bose QC series, and the review sites all said the sound is a bit better on the Bose, but the noise-canceling on these. I tried both out in store, and the noise-canceling is noticeably better on the Sony headphones. When used in the field on an airplane, I was able to sleep soundly though a two hour flight that included 2 very loud, crying children. My travel partner could not sleep because the noise was so loud and piercing, so in my opinion I paid for these headphones in one flight. They're also extremely comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't realize how loud an airplane is until you put these headphones on. With superior sound cancellation, great battery life, and a comfortable fit, these are all-day headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore these on a 13hr non-stop flight to Japan. They were comfortable the whole way. It's amazing how much sound these block. Using the Sony app., I was able to auto adjust noise cancelling for the change in pressure while up in the air. They feel comfortable and light. Previous headphones would give me a headache after several hours. The Sony were comfortable the whole flight. The sound is great, especially with having access to an equalizer through the app. The app is straightforward and easy to use.

    I would recommend this to a friend