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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great over the ear noise cancelling headphones!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great sound quality with good noise cancelling support by Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, vishpool!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling feature is amazing! It can seamlessly pair with my Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    awesome headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these headphones. Awesome noise canceling, sound and look

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeIsJustice, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great headphones at low volume

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good, and ANC is out of this world except when I would have ANC on, high volume, and some heavy bass going. These would rattle like crazy. ANC off on the other hand i wouldn't run into any problems. It was very disappointing to have the leading competitor in noise cancelling be the very feature causing such a major problem for me. Exchanged them for the Bose QC 35 2. Haven't run into any problems so far, not quite sounding as good as the 1000s (very minuscule difference) (personal reference) but they are the 2nd go to for leading ANC and sound performance. The reviews on both headphones say everything. I just hope this set is a factory default and not a design default, more competition means better products for us consumers. I will be waiting for the xm4s to see what sony has to put on the table.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Maxum!

      Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks!

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    It’s better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling does it’s job. I am able to make phone calls, listen to audiobooks, and cover one side of the headphones when I need to listen to what someone is saying. I love them. I am glad I made the investments.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient, ease of use, great sound; especially outside

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 3437, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great Head Phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great set of head-phones which may be used wired. Really like that. The ability to stop the sound just by cupping a hand over the ear is a novel welcome function. Very satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi catcolion, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great sound cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot and these are great for the plane. The battery time is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then Bose 700s that's for sure!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get an excellent product with a crystal clear mic. Smooth matte finish with copper inscriptions and soft letter pads. Noce hard case with all the accessories and cables. Great for funking out to Rod Stewart!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amwenye, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit of getting used to the remote on the ear piece. I have an android and maybe they work better for Apple products but either way got them working and they are nice. I had Bose and lost those; comparable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, but they do get much hotter than the Bose counterpart.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Patrick! Thank you so much for commenting! We're grateful for your kind words. We will surely take note of this feedback to improve our products and services. Thank you for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Awesome noise cancelling device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects to one device at a time. Energy capable-last long when charged. The noise cancelling is "top of the shelf." i enjoy it. I will see how long it last to comment on its durability. So far so good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi princeandex, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony’s best Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones no cap. Never been more satisfied with a product by Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DickIneraz, Happy to hear that you are satisfied with your new WH-1000XM3 headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for using with keybords.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Not heavy. Noise cancelation ok. Great sound on keybords.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they sound great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They doing great. Unfortunately what I wanted to use them for they weren’t good enough. I’m a truck driver and they pick up all the noises from the truck so for phone calls they didn’t work for me. If you’re just going to us them around the house or the gym they’re great. If that’s all I was going to use them for I would have definitely kept them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones. they are exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't just the headphones that were Superior it was also my salesman Darius who went out of his way to explain the features of each one that I was interested in with the result Me buying Sony's which I am so happy for having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned these headphones for almost a year now and are my go to set for working outside. Simply put, they work great. The noise reduction works great and they are comfortable. I would recommend them without hesitation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will,

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good one for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality and noise cancellation. Features are awsome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second generation sounds way better. These do cancel noise better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Slayer,

      We value your opinion and we would like to apologize if our product did not meet your expectations. Thanks for sharing your feedback.

      -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones. Sound is good, asthetic is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Biggtrooper, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US