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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 5,978 reviews
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    great noise canceling, excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling works great even operating power equipment, excellent sound, finger swipe/tap control on right headphone is very convenient. Light weight and comfortable, can be worn for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent quality and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, easy to use, long charging, and nice to have hand swiping control without having to look at the headset to control. well designed and fit comfortably over your ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, BigJack! That's great! We are glad that you are satisfied with the product. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones especially for working out! The sound quality is amazing and being able to change so much of the audio is super fun to mess around with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Outstanding!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound and excellent noise blocking. Charge lasts a while. Stylish design. Definitely worth the price. The Sony app is great for first time pairing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reina, We are glad to hear you are enjoying our industry-leading noise canceling headphones and the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing comfort, amazing clarity and amazing noise canceling. Only issue is I wish they could be louder, charge last for weeks and my god are they light!! Must buy! Much improved over the M2

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to treat myself to some premium headphones. After weeks of research and product reviews these came out on top. I am very happy with my purchase. It has great features and are extremely comfortable. The sound is clear and crisp but it has an app where you can adjust the sound to how you like it. I am sort of audiophile so I only use it wired as having a wired connection is far superior to using bluetooth. Bluetooth is compressed while wired isn't. That is a fact and true for any blue tooth headphone but luckily Sony included the wire for that option. The noise cancelling feature is second to none. Great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Brad!

      That's great! Good to know that you're having a great time using the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very impressed and pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had the M2’s prior to the M3’s. Though I liked the sound and performance of the M2’s, I was always aware of the tightness on my head and the heat on my ears. I couldn’t just sit and listen and for hours. When the M3’s were released, I read the reviews and couldn’t wait to try them ... and they didn’t disappoint! The performance, the sound and the comfort ... all a plus and improvement. The fact that I watched a movie on a plane for 2.5 hours and the battery still registered as full, was unbelievable. I’m definitely a fan!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these on a recent airline trip. They were very effective at cancelling the noise of the engines on the airplane. The battery life is good and they are comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research and testing different headphones, these came out on top. I’ve used them on a plane, at the gym and finally on the beach, love them. Totally recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a pair of wireless noise-cancelling headphones to use on the bus to/from work. I first bought a pair of the Bowers and Wilkins PX, which sounded great with no/little noise cancellation, but were very uncomfortable. I returned them and got these instead. They are super comfortable, sound great (a little more bass than the PX), and the sound quality doesn't drop on the highest noise cancellation level! I don't even notice that I'm on the bus. The app has so many neat features to it, like automatically changing noise cancellation profiles depending on if you are sitting, walking, running, or moving in a vehicle. The wind reduction feature works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Better than Beats & Bose for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. The app to personalize the sound is amazing. Sound quality is better than the Studio Beats I upgraded from. Beats are louder by just a little. Sound cancellation is excellent. I couldn’t even hear my sitting 2 feet from me. She didn’t like that lol. I considered Bose as well but the music I like has a lot of Bass and they kept flattening out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MacJ, Awesome! We're glad that you love the sound quality, noise canceling feature, and the EQ settings using the app. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    simply amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astounding sound quality, extremely comfortable, and noise cancelling features even Bose cannot match. additionally, this is the only headphone on the market with 'ambient noise' feature - when enabled, it listen to sounds in the room, focusing on voices, and reproduces them into the headphones at the same proportional volume as they are in the room. this means you can use the headphones while sitting next to someone, and hear every word they say, push a button to turn noise cancelling on, and silence becomes golden. simply incredible technology! all that, combined with audio quality that rivals studio headsets, makes this the best set money can buy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 4 out of 5 stars

    Great.....but...!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, comfortable and sound great. Noise cancelling excellent. Some features do not work when wired. But I guess that is to be expected. Should be noted as such in description though. Would give 5 stars otherwise. Work well wirelessly. Purchased during Black Friday sale. Decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Sound and Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life on these. Comfortable for several hours of wearing. The only downside is only being able to connect to one device at a time, but swapping devices only takes a few seconds. The app allows for fine tuning EQ and noise cancellation, it's a great feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ajh18, we are glad to hear you are enjoying our industry-leading noise canceling headphones. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great noise canceling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling feature works well to block out ambient noise on my commutes to work on the NYC subway systems which can get quite loud. Comfortable enough to wear for the over 1 hour commute. Sound quality is very good. A bit pricey but works well enough. It can get a bit hot in the summer though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony beats Bose

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any international travel. I have owned these x3 versions for ~2 years now. They cut out a majority of that nasty flying noise from the aircraft. I have the Sony and Bose quiet comfort 35II. The Sony’s top the Bose for noise canceling and sex appeal. The only plus of the Bose is they have the ability to share Bose headset to Bose headset (I.e. if you and your significant other were watching a movie you both could on the same device with the Bose). Sony also has a better battery life and quality of material for headband and ear cups.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, noise cancelling is amazing, i love the app you can tweak a lot of settings through it. Battery life is awesome its as they stated. And there really confortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is great, sound is awesome, battery life is great also! If you are using it with a TV/receiver you need to buy a bluetooth transmitter to plug into the audio jack.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great noise cancelling headphones. I did a ton research online and in person testing before picking up these headphones. They’re just a tad bit heavier than Bose quiet comfort 32ii but the surround sound in the Sony are so much better. I did have once or twice a hiccup in the cold weather to adjust volume as it is touch but that’s okay. I don’t have the issue where some people say it get hot on the ears and head overtime. But I guess it depends on everyone head shape and comfort. I especially love that you can use the app to adjust the volumes and type of music you’re listening to.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    As good or better in all respects than all others

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Bose, Sennheiser, B&O and Sony. Kept the Sony for following reasons. (1) sound 99% vs B&O (2) noise canceling Slightly better than Bose (3) controls equal to or better than others (4) value, better than others, $279.00 vs $Bose $399.00, Sennheiser $399.00 and B&O on sale for 359.00. Great sound, great NC, great comfort, GREAT price and killer hand over cup feature. Add ability to BT more than one device at once and you have perfection. (only gave 4 stars for quality because B&O and Sennheiser use super premium materials. The Sony are well designed, built and should hold up well.

    I would recommend this to a friend