Customer Ratings & Reviews
- Model:
- WH1000XM3/B
- |
- SKU:
- 6280544
Customer reviews
Rating 4.7 out of 5 stars with 5978 reviews
(5,978 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
If God could talk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would want him to speak to me through these earphones. They are that good.
This review is from Sony - WH-1000XM3 Wireless Noise Cancelling Over-the-Ear Headphones with Google Assistant - Silver
I would recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Comfortable and quiet!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones are pretty amazing for an over-the-ear headphone. To start and compare with, I have a pair of Skull Candy Hesh 2 Wireless headphones and Apple Airpods to compare with. First impressions: - Sleek - Super Comfortable - Foldable The first thing I did when I got these headphones was install the app on my iPhone and install an update for the headphones. Took a little longer than I expected, about 45 minutes. My first test was at the gym. Let me tell you, these are some of the softest headphones I’ve ever put on my head. Very comfortable! Next, you notice immediately after you put the headphones on its almost like you’re in a sound-proof room! So quiet. Turning on the headphones enables the Noise Cancellation feature which removes any additional noise that may be coming in. This is nice at the gym because sometimes I’m battling the gyms music over mine, and in this case it was all me. There is also a feature for Smart Listening that adjusts the noise cancellation based on your environment. The app is pretty impressive. Neither of my other premium headphones had an app to control the headphones like this one. Within the app you can view the battery life, toggle the Adaptive Sound Control and Ambient Sound Control on and off, optimize the Noise Cancelling to your preference, equalizer, Sound Quality Mode, and DSEE HX toggle along with a few other options. Very handy, especially if you’re an audiophile. Finally, I accidentally stumbled upon the touch features of the headphones while at the gym. The right headphone is touch sensitive and allows you to control volume and music playback with a simple swipe of your finger on the actual headphone, Apple Airpods for instance allow you to pause by double-tapping which doesn’t seem very smooth, these Sony headphones are much more responsive and allows you to pause, go back/forward, and adjust volume. It’s a nice option for those without a smart watch to control music without their phone. One thing I wish I could do on the app is to turn this feature off. While working out sometimes I grab my head or need to adjust the headphones and will accidentally hit something on them affecting my playback. During my initial impressions I wore them to the gym, grocery shopping, and just in general around the house to get a feel for them. The battery life of 30 hours is very impressive, especially with this level of noise cancellation. Full charge takes about 3 hours, but you can several hours of playback off 20-30 minute charge. It uses USB C to charge which is nice since that’s the standard now. The downside to wearing these along with any over-the-ear headphones is the sweat that builds up. I think I’ll stick to my Airpods when it comes to the gym but for almost every other situation these are great headphones to have, especially if you’re in crowded areas. It would be great for my audiobooks especially since I don’t do good with noise distractions.
This review is from Sony - WH-1000XM3 Wireless Noise Cancelling Over-the-Ear Headphones with Google Assistant - Silver
I would recommend this to a friend Rated 5 out of 5 stars
Lovee!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, i was super excited to try these, bought one for me and hubby that was oversees at the time, he looked them as well, super convenient!
I would recommend this to a friendRated 5 out of 5 stars
Nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife bought them and loves them, although she says they are a bit bulky.
I would recommend this to a friendRated 5 out of 5 stars
Very good one!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd purchase; the headphones have the best value in the market. There's some conspiracy about the firmware 4.1.1, it's based on your luck, I guess.
I would recommend this to a friendRated 5 out of 5 stars
Great sound ...seems easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied thus far. I am going on a long plane trip so eager to see how the noise reduction as well as using the plug for the airline entertainment works.
This review is from Sony - WH-1000XM3 Wireless Noise Cancelling Over-the-Ear Headphones with Google Assistant - Silver
I would recommend this to a friendRated 5 out of 5 stars
Great for studying.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter to complete her online college courses and she really likes them for noise reduction and bluetooth compatibility.
I would recommend this to a friendRated 5 out of 5 stars
Great noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had Bose ones but they were so old that I needed new ones and after reading reviews decided to try Sony headphones. I am so happy with this Sony WH1000XM3
I would recommend this to a friendRated 4 out of 5 stars
OK, not as complete noise cancellation as hoped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two things: 1. The noise cancellation is not a thorough as I had hoped for, but had not had a chance to compare other products in the same environment (airplane). 2. I with these had a volume control on the headphones, separate from the device that is streaming to them.
This review is from Sony - WH-1000XM3 Wireless Noise Cancelling Over-the-Ear Headphones with Google Assistant - Silver
I would recommend this to a friendRated 5 out of 5 stars
Effective noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mainly for canceling office conversations (open floor plan) while the anc itself can’t block all noise, playing some white noise does the trick.
I would recommend this to a friendRated 5 out of 5 stars
Great for blocking out the noise of the world!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love not having to deal with wire. It took a bit to figure out how to connect between phone and iPad. Once I read the directions- no problemo...lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Tandjeans!
We’re glad you like the product! Thank you for choosing Sony!
~Zac
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Bad phone quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Music plays fine with very good quality. Bluetooth range is also decent. But we cannot change multiple devices without meddling with settings and it is not user friendly for this price. Also phone mic quality is worst. After 5 mins call, i reset the device and packed and returned. It is that much worst in phone quality. Cheap Bluetooth devices are much better if you are looking for phone quality. I do have Bose qc35 phones and they are much better in all aspects including phone quality.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great headphones, amazing sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, get the warranty on these though! Had two of them break on me and got them replaced.
I would recommend this to a friend- Pros mentioned:Bass, Sound qualityCons mentioned:Price
Rated 1 out of 5 stars
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Breaks easy .but very good sound quality ..price is too high ..easy to pair fantastic bass
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Aftershock,
Thank you for sharing your experience with us. While were glad you like the sound quality and fantastic bass, we regret to hear what happened to the headphones. Can you tell us more of the issue?
We'd like to make sure that you are taken care of. Please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
Rated 4 out of 5 stars
Solid buy, I would still recommend Bose.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hand gestures aren't perfect and the sound doesn't quite match Bose. That's the only reason it's 4/5 stars. Still a very solid buy. I would still recommend getting the Bose QC35 II headphones over these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
Thank you for the feedback on your experience with your WH-1000XM3. We value your input and appreciate the feedback regarding the sound quality and touch sensor control. For sound quality, please access the following link for some helpful information: https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703155.html
- To get the sound that you prefer, please try the different sound modes found in the Sony Headphones Connect app. There is even an EQ in there—which can be customized to fine-tune your music to your liking.
- Try playing another source on the device. For example, try another music app to see if the issue is with a particular app.
- When you listen to music from a computer on the headset, sound quality may be poor for the first few seconds after a connection is made. This is caused by the computer transmitting music at sound quality for communications at first, and it is not a malfunction.
If you haven't yet, download the Sony | Headphones Connect App to get the most out of your WH-1000XM3. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Better than Beats heads down.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also currently own Beats Studio headphones but I never use them since I bought these. Kinda says it all.
This review is from Sony - WH-1000XM3 Wireless Noise Cancelling Over-the-Ear Headphones with Google Assistant - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Psim,
Awesome! We're glad you are enjoying your new headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
like em
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I need, been waiting years for these to go under $200.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Att, Great! Glad to hear that it was worth the wait! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for that price. It was purchased with a 40% discount.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexD, Amazing! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality, i still use them even today. Easy to charge with my usb type c cable and nice to store in its case.
This review is from Sony - WH-1000XM3 Wireless Noise Cancelling Over-the-Ear Headphones with Google Assistant - Silver
I would recommend this to a friendRated 5 out of 5 stars
Best Headphones on market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'vehad bose, beats & How these. These are hands down the best I have ever used. great feature with ambient sound available by covering right side is great.
I would recommend this to a friend














